North Tyneside Council is reshaping the way we deliver adult social care.
Our new Community Wellbeing model has been designed with staff and people who have lived experience, and it will strengthen how we meet our Care Act 2014 duties, reduce waiting times, and improve outcomes. To support this change, we are expanding our leadership team and recruiting two Team Managers for our newly created Assessment & Support Planning Team.
This is an exciting opportunity to lead a team that will provide timely, strengths‑based assessments and short‑term support for adults across the borough as part of a more flexible, centralised approach.
The Assessment and Support Planning team will work with a diverse group of adults, including older people, younger adults with physical disabilities, neurodivergent people, and people with a wide range of care and support needs.
The team is responsible for:
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Care Act assessments and reassessments
- Proportionate support planning
- Undertaking and contributing to safeguarding enquiries
- Providing information, advice and targeted short‑term intervention
This work supports our wider model, which also includes the CORE Team (longer‑term interventions, relationship‑based practice, and collaborative risk management) and the Review Team (planned reviews and ongoing support). Together, the teams ensure a smooth, safe, person‑centred pathway for residents.
As a Team Manager, you will:
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Provide professional leadership to a team of social workers and community wellbeing officers
- Supervise and support 2–3 Assistant Managers, helping them develop practice and performance
- Oversee workflow and performance to reduce waiting times and meet service targets
- Provide oversight of complex safeguarding and risk-based decision making
- Ensure assessments and support plans are high quality, strengths based and legally defensible
- Champion the new operating model and contribute to ongoing service improvement
- Translate strategic priorities into clear, achievable operational delivery
You will play a key role in embedding our new structure and shaping the culture of a team that values creativity, inclusion, and professional curiosity.
We are looking for leaders who are:
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Confident, compassionate and supportive
- Skilled at managing staff, performance and workflow
- Knowledgeable about Care Act 2014 duties, adult safeguarding and strengths‑based practice
- Able to analyse and use data to drive improvement
- Comfortable challenging practice and fostering reflective thinking
- Committed to high‑quality social work and positive outcomes for residents
You must hold a recognised qualification registered with Social Work England, HCPC, or NMC.
We will support you with your career ambitions: we're incredibly proud to have come 2nd in the country for social worker satisfaction in the 2025 Employee Standards Health Check. We achieved a 'Good' rating in our recent CQC inspection, which highlighted our positive organisational culture and investment in professional development.
You will join a service committed to supporting leaders through high‑quality supervision, training, and opportunities to develop your career. You will help shape a newly designed model of adult social care at a time of growth and investment.
We would love to hear from you - if you would like an informal discussion about these opportunities please contact:
Georgia Douglas
Senior Manager - Assessment and Discharge
01913371000
or
Susan Mullen
Service Manger - Community Wellbeing Service
01916437969
Previous applicants need not apply. Please note that we may review your application before the advertisement close date, so do not wait until the end date to apply.
Salary
Grade 11 Team manager
£49,282- £54,495 pa
Market Supplement £1645.46 pa
The post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975 and an enhanced DBS disclosure, including Barred list check, will be required.
Why North Tyneside Council?
Our People First strategy is our promise to make North Tyneside Council an exceptional place to work, where everyone can thrive and flourish. A place where people want to work, where joining our team is an exciting prospect, staying with us feels like a great decision, and building your career at North Tyneside Council is a natural progression.
As part of our People First strategy, we are committed to creating a workplace that reflects the diverse communities we serve. We believe that diversity, equity, and inclusion are fundamental to our success and the well-being of our employees and residents. Our goal is to foster an environment where everyone feels welcome, safe and valued.
Together, we're crafting a workplace that's built on our values and a shared commitment to making a difference.
If you are passionate and committed about making a difference and want to work somewhere where you can make positive change, we will provide the right environment for you to excel.
Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everybody’s business.
Require a reasonable adjustment? If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us.
Our Carbon Net-Zero 2030 Action Plan
In 2019, North Tyneside Council declared a climate emergency. This declaration set a target to reduce the carbon footprint of the council’s operations, and the borough, by 50% by 2023 and to align to the Government’s net zero target of 2050.
We recognise the significant role we can play in the borough in helping to limit climate change, but we can’t do this alone; we need help from all our residents, businesses, voluntary and community sectors and of course all those who apply and work for us. Together we can make North Tyneside a sustainable place to live and work for everyone in the borough.
To learn more about Our Carbon Net-Zero 2030 Action Plan, click here.
Applying
To view more information about the role and view the Job Description please click "Apply" you will be taken to the North Tyneside Careers Portal.
Learn More
For further information about North Tyneside Council, the benefits of working for us, candidate support, and the many attractions of working and living in North Tyneside please see the council’s “work for us" page here Work for us | North Tyneside Council
