Service administrator Work, Jobs in Ashington, Nbl (with Salaries)

Service Administrator
Dräger UK & Ireland —Blyth
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
5d
Senior Customer Care Administrator
Northumbria Primary Care —Ashington
- £25,760 - £27,476 a year
- Part-time
- Organisational skills
- IT
3d
Administrator
ABCA Group Ltd —Newcastle upon Tyne
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- IT
Quick apply
Events Administrator & Support Operative
FSNE Medical LTD —Blyth
- £24,960 a year
- Weekend availability
- Administrative experience
- Organisational skills
- IT
Quick apply
5d
Administrator
AMS GROUP —Newcastle upon Tyne
- £25,000 - £32,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
6h
Administrator
Hill Care —Blyth
- £13.45 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexible schedule
Quick apply
4d
Ward Administrator
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —North Shields
- £25,272 a year
- Part-time
- English
10d
Administrator
The Sofa Delivery Company —Gateshead
- £25,145 a year
- Customer service
- Communication skills
Quick apply
11d
Invoicing / Warranty Administrator
Bell Truck and Van —Gateshead
- From £30,000 a year
- Full-time
- Organisational skills
- In-person
- Referral programme
Quick apply
12d
Care Home Administrator
Barchester Healthcare —Birtley
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Senior office Administrator - Facilities coordinator
Hillstar Building Management Ltd —Gateshead
- £30,000 - £32,000 a year
- Full-time
- Administrative experience
- Accounting
- In-person
- Free parking
Quick apply
OLM Helpdesk Administrator
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £27,476 a year
- Full-time
- IT
- Office experience
10d
Home Administrator
HC-One - Eastbourne House —Whitley Bay
- £14.61 - £15.11 an hour
- Full-time
- Microsoft Office
- Organisational skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Administrator (Part-time)
Mitie —Newcastle upon Tyne
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9h
Commercial Assistant
Pharmaron —Cramlington
- Organisational skills
- APIs
- Communication skills
5d
Service Plan Administrator
Vertu Motors —Gateshead
- £25,776.00 - £29,216.78 a year
- Full-time
- Hybrid work
- Sales
- IT
- Communication skills
- Employee discount
- Referral programme
Quick apply
6d
Front of House / Administrator
DMA Law —Chester-le-Street
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
3d
Supply Administrator
Greggs —Newcastle upon Tyne
- £14,289 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
4d
Payroll Administrator - EMEA
Enerpac Tool Group Corporation —Cramlington
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
- Work from home
1d
Administrator/Receptionist
North East Podiatry —Sunderland
- £13 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- English
Quick apply
12d

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Service Administrator

Dräger UK & Ireland
Blyth

Apply Now

Job details

5 days ago

Benefits

Cycle to work scheme
Canteen
Discounted gym membership
Car scheme

Qualifications

Microsoft Excel
Customer service
Microsoft Office
B2B
IT
Time management

Full job description

Who we are

Every life is unique and so are you!

At Dräger we protect, support and rescue lives day in and day out. We are interested in you if you have the desire to work for an organisation that does something more, something that is truly worth working for.

As an international leader in medical and safety technology, we develop pioneering devices, software, services and solutions that people around the world trust. Wherever Dräger products are used, it's about the most important thing: it's about life.

About the role

Assist internal and external customers in all aspects of Service execution.
The role encompasses all in and outbound communication from the Service team along with Service order generation as well as the fulfilment of the core tasks.
Generate new, renewed and amended Service Contracts including but not limited to Total, Preventative Care and Sensor Exchange
Invoice Service Contracts and Orders
Service Renewal Quotation generation and follow up.
Service order generation for Field Service Engineer (FSE) equipment and ensuring that the engineer is kept informed of delivery dates
Co-ordinate fault call outs for the Field Service Engineers
Review and resolve the Service Error Log
Call handling for all internal and external customer queries in respect to service
Customer issue escalation and resolution
Management and compliance of key team tasks
Maintain & improve customer satisfaction by the provision of high-level support to customers, including ensuring timely and efficient processing of customer requests with respect to service
Assist with logistic operations in terms of invoice control & accuracy through review of receipted orders / contracts
Create and maintain accurate quotation data within Draeger systems including but not limited to SAP and CRM
Undertake any other duties and projects in order to meet personal, team and organizational objectives
Maximize potential sales of service contracts through a high level of customer service being provided.

Shared responsibilities

All employees have a responsibility:

to comply with the Integrated Management System (IMS) and minimise any impact on the environment whilst carrying out their duties.
to ensure and promote safe working conditions for all employees, visitors and contractors by implementing, monitoring and complying with occupational health & safety provisions
to embed our WeLEAD competencies – I build trust, I create value for the customer, I enable others, I provide direction, I embrace diversity, I deliver results

Reporting Relationships

Manager - Service Administrator Team Leader

Size of team/environment - Small team of 6 (7 including Team Lead), working within a fast-paced customer service environment

Role Requirements

Education/Qualifications

Educated to Secondary Education level or equivalent commercial experience is essential

Related Experience

IT knowledge: MS Office
Customer orientation

Ability to organise and prioritise
Ability to work as part of a team and as an individual
Reliability
Experienced in phone-based business to business customer service within a specialist team
Experience of working to targets

Skills, Special Competencies

Exceptional Customer Service Skills. - Essential
Knowledge of Draeger Products – Desirable
SAP and CRM – Advantagious
Microsoft Excel-Desirable
Time Management Skills-Esstential
Empathy-Essential
Eye for Accuracy-Essential
Team player
The ability to work using own initative

Dräger‘s Benefits

27 days holiday plus bank holidays, with option to purchase up to 3 additional days
Flexi scheme
Hybrid working available
Discounted critical illness cover, dental cover and partner life assurance
Healthcare cash plan
Subsidised canteen
Discounted shopping & leisure vouchers
MyClub Nissan car scheme
Cycle to Work
Gym membership discounts – up to 25%
Charity Giving scheme

Dräger‘s dedication

At Dräger we have a clear vision, to be an organisation with a working environment that includes a diverse mix of talented people who want to come, stay and grow.

We ensure candidates with the required qualifications and experience will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All are welcome to apply!.

Apply Now

Refine Your Search

service administrator jobs in ashington, nbl

Service Administrator

Senior Customer Care Administrator

Administrator

Events Administrator & Support Operative

Administrator

Administrator

Ward Administrator

Administrator

Invoicing / Warranty Administrator

Care Home Administrator

Senior office Administrator - Facilities coordinator

OLM Helpdesk Administrator

Home Administrator

Administrator (Part-time)

Commercial Assistant

Service Plan Administrator

Front of House / Administrator

Supply Administrator

Payroll Administrator - EMEA

Administrator/Receptionist

I want to receive the latest job alerts for service administrator in ashington, nbl

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