Closing manager Work, Jobs in Ashton In Makerfield, Gtm (with Salaries)

Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
4d
Programme Manager
St. Helens Council —St Helens
- £50,269 - £53,460 a year
- Leadership
5d
Business Development Manager
Premier Compliance UK LTD —Deeside
- £35,000 - £70,000 a year
- Full-time
- Microsoft Word
- Sales
- Business development
Quick apply
Data Operations Manager
WorkNest People —Chester
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Java
Learning & Development Manager
Booths —Preston
- Full-time
- Leadership
8d
Account Delivery Manager - National
Procure Plus —Stretford
- From £55,000 a year
- Overtime
- Hybrid work
- Project management
- Construction
- Free parking
- Health & wellbeing programme
Quick apply
Deputy Express Site Manager
ASDA —Billinge
- Full-time
- Management
- Employee assistance programme
- Employee discount
13d
Staff Manager
Go North West —Wigan
- £45,496 a year
- Full-time
- Employee assistance programme
Emergency Responder (Kirkham)
St John Ambulance —Preston
5d
Behaviour and Pastoral Mentor
Warrington Borough Council —Warrington
- Full-time
- School
2d
VALOUR Single Point of Contact Officer (SPOC)
Armed Forces Community HQ CIC —Wigan
- Up to £28,000 a year
- Part-time
- Hybrid work
- Military
- Microsoft Office
- Administrative experience
Quick apply
14d
Energy and Power Director
M Group —Warrington
- Full-time
- Hybrid work
- Management
- Engineering
- Project management
- Annual leave
- Employee assistance programme
Intervention Manager
Golborne High School —Warrington
- £22,505 - £24,783 a year
- Part-time
- Classroom experience
- In-person
- Communication skills
Quick apply
6d
Emergency Responder (Preston)
St John Ambulance —Preston
5d
Team Manager - Family Help Service
Liverpool City Council —Liverpool
- £56,673 - £62,580 a year
- Employee assistance programme
Haydock Warehouse Team Manager
Sainsbury's —St Helens
- Management
- Communication skills
- Employee assistance programme
- Employee discount
8d
Full Time or Part Time Roman Catholic Chaplain
Ministry of Justice —Wigan
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
4h
Corporate Project Manager
North Yorkshire Council —Ormskirk
- £54,934 - £56,760 a year
- Hybrid work
- Project management
- Leadership
- Communication skills
6h
BT Senior Business Development Manager- B2B
BT Local Business —Ormskirk
- £32,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- In-person
- Health & wellbeing programme
Quick apply
1d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Leigh
- £35,945 - £40,911 a year
- Full-time
- Organisational skills
- Sick pay

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Head of Customer Experience

Imagine That! Wigan
Wigan

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
4 days ago

Qualifications

Hospitality
Management
Customer service
First Aid Certification
Continuous improvement
Leadership

Full job description

Overview
As Head of Customer Experience, you will lead the day-to-day running of the venue, ensuring exceptional standards across customer service, operations, team performance, health and safety, and commercial delivery.

You will be responsible for creating a welcoming, engaging and memorable experience for every guest whilst ensuring the attraction operates efficiently, safely and profitably.

This is a hands-on leadership role, ideal for someone who enjoys being visible on the floor, supporting teams and driving continuous improvement.

Visitor Experience

Lead and champion an outstanding visitor experience throughout the attraction.
Monitor customer feedback and implement improvements to enhance guest satisfaction.
Ensure all areas are clean, engaging, welcoming and operating to the highest standards.
Resolve customer concerns professionally and effectively.
Create a culture where exceptional customer service is at the heart of everything we do.
Oversee the daily operation of the attraction, ensuring smooth and efficient running.
Manage staffing levels and rota planning to meet business needs.
Drive operational performance and efficiency across all departments.
Ensure all opening and closing procedures are completed correctly.
Support the delivery of special events, school visits and seasonal activities.

Team Leadership

Recruit, train, develop and inspire a high-performing team.
Conduct regular one-to-ones and performance reviews.
Create a positive, energetic and supportive working environment.
Coach managers and supervisors to deliver excellent leadership throughout the venue.
Promote a culture of accountability, teamwork and continuous improvement.

Health & Safety

Ensure full compliance with all health and safety policies and procedures.
Maintain high standards of risk management and safeguarding.
Conduct regular venue inspections and audits.

About You

We're looking for an experienced operational leader who is passionate about customer experience and enjoys working in a fast-paced visitor attraction environment.

Essential

Previous experience in an Operations Manager, General Manager, Visitor Experience Manager or similar leadership role.
Strong people management and team development experience.
Excellent customer service and complaint resolution skills.
Experience managing operational performance and KPIs.
Strong organisational and problem-solving abilities.
Confident decision-maker with the ability to remain calm under pressure.
Flexibility to work weekends, bank holidays and school holidays. (Must be committed to one day at the weekend)

Desirable

Experience within visitor attractions, leisure, hospitality, family entertainment, tourism or retail.
Health & Safety qualification.
First Aid qualification.

If you're passionate about delivering exceptional guest experiences, leading successful teams and helping create magical memories for families, we'd love to hear from you.

Applications with a cover letter will be considered first

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

closing manager jobs in ashton in makerfield, gtm

Head of Customer Experience

Programme Manager

Business Development Manager

Data Operations Manager

Learning & Development Manager

Account Delivery Manager - National

Deputy Express Site Manager

Staff Manager

Emergency Responder (Kirkham)

Behaviour and Pastoral Mentor

VALOUR Single Point of Contact Officer (SPOC)

Energy and Power Director

Intervention Manager

Emergency Responder (Preston)

Team Manager - Family Help Service

Haydock Warehouse Team Manager

Full Time or Part Time Roman Catholic Chaplain

Corporate Project Manager

BT Senior Business Development Manager- B2B

Jigsaw Homes Group Limited

I want to receive the latest job alerts for closing manager in ashton in makerfield, gtm

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