Complaints manager Work, Jobs in Ashton In Makerfield, Gtm (with Salaries)

Regional Operations Manager
Blue Ribbon —Warrington
- Up to £60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
Quick apply
Assistant Night Manager - 19:00 Start Monday to Friday
Clarke Transport —Leigh
- £41,865 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
- Store discount
Quick apply
Senior Customer Resolution Officer
Your Housing Group —Warrington
- £34,000 - £36,000 a year
- Full-time
- Remote
- Management
- Communication skills
- School
- Annual leave
- Employee discount
Quick apply
7d
Programme Manager - 24 month loan/secondment
Ministry of Justice —Warrington
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
10d
Customer Voice and Complaints Manager
MagentaLiving —Birkenhead
- £45,000 - £48,000 a year
- Communication skills
- Teaching
- Free parking
- Annual leave
4d
Duty Operations Manager
Edu-Lettings UK Ltd —Wigan
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
7d
Performance & Support Services Manager
Equans —Manchester
- Full-time
- Annual leave
- Employee assistance programme
8d
Advocacy Manager – Halton Advocacy Hub (ECS)
Engaging Communities Solutions CIC —Halton
- £36,000 - £39,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Project management
- Annual leave
- Employee assistance programme
Quick apply
11d
Property Manager (Maternity Cover - 18 Months)
M&A Properties —Wigan
- £34,500 - £38,000 a year
- Weekend availability
- Supervising experience
- Driving
- Travel
- Free parking
Quick apply
10d
Service Manager - Mental Health Services
Independence Support Ltd —Winsford
- From £40,000 a year
- Full-time
- Management
- Supervising experience
- In-person
Quick apply
11d
Non-Operational Prison Offender Manager
Ministry of Justice —Preston
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Case management
- Annual leave
9d
Customer Experience Manager
Portus Supported Housing —Manchester
- £41,700 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Leadership
- Free parking
Quick apply
5d
Franchisee Support & Claims Manager
Concept Building Solutions UK Ltd —Preston
- £40,000 a year
- Full-time
- Management
- Supervising experience
- Mentoring
- Free parking
- Annual leave
Quick apply
2d
Customer Relations Manager, SEO, Perm, Liverpool
Charity Commission —Bootle
- £44,027 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
3d
Customer Service Manager - Retention SME Direct
Bupa —Salford
- From £56,300 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Continuous improvement
- Employee discount
- Gym membership
Quick apply
4d
Resident Services Manager
Colby River —Manchester
- £36,000 - £37,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Annual leave
- Life insurance
Quick apply
8d
Compliance Lead
Community Independent Living —Aintree
- £36,000 - £40,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Travel
- Employee discount
- Referral programme
Quick apply
2d
Assistant Operations Manager
Advantage NRG Ltd —Chorley
- £45,000 a year
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
Hire Desk Manager
Nationwide Platforms —Birchwood
- Sales
- Customer service
- Team management
- Free parking
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
4d

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complaints manager jobs near ashton in makerfield, gtm

Regional Operations Manager

Blue Ribbon -
Warrington

Quick apply

Job details

Full-time
Up to £60,000 a year

Qualifications

Microsoft Powerpoint
Microsoft Word
Management
Mentoring
IT
Leadership
Communication skills

Full job description

Regional Operations Manager Drive Quality, Inspire Teams, Lead with Purpose

(Full-Time)

Are you an experienced Regional Operations Manager ready to take the next step in your career? Do you have a passion for supporting individuals with Autism and Learning Disabilities while mentoring and guiding a team? If so, we have an exciting opportunity for you to join our team as a Regional Operations Manager!

We have an exciting opportunity for a dynamic and experienced Regional Operations Manager to join Blue Ribbon and play a pivotal role in leading our supported living and residential services across the region.

This is a key leadership role where you will oversee daily operations, drive quality and compliance, manage and mentor a team of managers, and lead service growth and improvement. If you're passionate about person-centred care and empowering others to thrive, we’d love to hear from you.

What You’ll Be Doing

As Regional Operations Manager, you will:

Lead and develop your team to enhance current service performance and integrate new services.
Champion quality assurance and compliance, ensuring all services meet and exceed care standards.
Conduct monthly service audits, develop KPIs, and contribute to strategic planning.
Provide expert advice and professional guidance across your portfolio.
Foster a transparent and open culture that empowers staff and promotes continuous improvement.
Build and maintain strong relationships with families, local authorities, and regulatory bodies.
Lead change initiatives, manage budgets, and ensure financial performance in collaboration with the Finance team.
Chair monthly quality/risk meetings, oversee action plans, and lead group resolution of incidents or complaints.

What We’re Looking For

We are looking for an experienced and motivated leader who is passionate about delivering high-quality care and mentoring others.

Essential:

Proven leadership experience in a Regional Manager or senior role within social care or healthcare.
In-depth knowledge of learning disabilities services, including MCA, DoLS, Safeguarding, CQC, and health and safety regulations.
Demonstrable financial and people management skills.
Excellent communication skills and the ability to build strong stakeholder relationships.
Highly organised, proactive, and able to work under pressure with a solutions-focused mindset.
Strong IT skills including MS Word, Excel, PowerPoint and MS Teams.
Willingness to travel and work flexibly to meet the needs of the business

Preferable:

Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
Experience with systems such as Nourish, Iplicit, PeopleHR, and roster management platforms.
Commercial awareness and the ability to identify service development opportunities.

Why Join Us?

Lead with purpose and make a real difference across services.
Be part of a forward-thinking Senior Leadership Team shaping the future of care.
Join an organisation that values its people and promotes a transparent and collaborative culture.
Support continuous service development and champion best practice across the board.

Our Values

Everybody Matters Ensuring inclusivity and respect for all.
Honesty & Integrity Maintaining transparency and trustworthiness
Passionate & Resilient Demonstrating enthusiasm and commitment
Positivity Fostering a positive, uplifting environment
Professional Excellence Striving for excellence in all aspects of care

MPSW

Quick apply

Refine Your Search

complaints manager jobs in ashton in makerfield, gtm

Regional Operations Manager

Assistant Night Manager - 19:00 Start Monday to Friday

Senior Customer Resolution Officer

Programme Manager - 24 month loan/secondment

Customer Voice and Complaints Manager

Duty Operations Manager

Performance & Support Services Manager

Advocacy Manager – Halton Advocacy Hub (ECS)

Property Manager (Maternity Cover - 18 Months)

Service Manager - Mental Health Services

Non-Operational Prison Offender Manager

Customer Experience Manager

Franchisee Support & Claims Manager

Customer Relations Manager, SEO, Perm, Liverpool

Customer Service Manager - Retention SME Direct

Resident Services Manager

Compliance Lead

Assistant Operations Manager

Hire Desk Manager

Aftersales Team Leader

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What You’ll Be Doing

What We’re Looking For

We are looking for an experienced and motivated leader who is passionate about delivering high-quality care and mentoring others.

Essential:

Why Join Us?

Our Values

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