Floor manager Work, Jobs in Ashton In Makerfield, Gtm (with Salaries)

Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
4d
Deputy Express Site Manager
ASDA —Billinge
- Full-time
- Management
- Employee assistance programme
- Employee discount
13d
Sales - Sales Advisor - UK
New Look —Wigan
- Part-time
- Microsoft Word
Team Leader
Kraft Heinz Company —Wigan
Catering Assistant
North Cheshire and Mersey NHS Foundation Trust —Warrington
- Part-time
2d
Fresh Food Manager - St Helens Baxters Lane
Morrisons —St Helens
- Hospitality
- Team management
- Employee discount
Quick apply
Store Colleague - Fishing Republic
GOOUTDOORS —Wigan
- £12.81 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
12h
C&E Event Planner - The Jockey Club - Haydock Racecourse
Levy —Newton-le-Willows
- Full-time
- Annual leave
- Employee assistance programme
RETAIL ASSISTANT
Merlin Entertainments —Manchester
- £12.81 an hour
- Part-time
- Resort
1d
Laboratory Assistant
Vitax Limited —Skelmersdale
- £20,876 - £24,455 a year
- Full-time
- Laboratory experience
- Analysis skills
- Quality control
- Free parking
Quick apply
8h
ZARA CHESTER SECTION MANAGER
INDITEX —Chester
- Full-time
- Customer service
- Organisational skills
- Leadership
Quick apply
Assistant Store Manager (Full-Time)
Pandora Jewelry —Wigan
- £31,725 - £38,400 a year
- Part-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Shift Lead - Food - Merseyside Region
Marks & Spencer —Warrington
- £14.47 an hour
- Weekend availability
- Employee discount
7d
Trading Team Manager
B&Q —Chester
- £34,031.94 - £37,031.94 a year
- Part-time
- Annual leave
- Employee assistance programme
Retail Team Leader – Part-Time (20 Hours/Week)
Heron Foods —Ashton-in-Makerfield
- Up to £13 an hour
- Part-time
- Leadership
- Employee discount
Quick apply
9d
Trading Manager
Morrisons —Ormskirk
- Hospitality
- Team management
- Employee discount
Quick apply
Deputy Store Manager
B&M Retail —Bolton
- Weekend availability
- Retail management
- Employee discount
6d
Bar staff / 2026 - The Glass House, St Helens
J D Wetherspoon plc —St Helens
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
1d
Coding Center Manager (Game Design, Coding, AI)
Code Ninjas Trafford —Sale
- £15 - £16 an hour
- Part-time
- Management
- Sales
- Microsoft Office
- Free parking
Quick apply
1d
Shift Manager
Iceland —Manchester
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
11h

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Head of Customer Experience

Imagine That! Wigan
Wigan

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
4 days ago

Qualifications

Hospitality
Management
Customer service
First Aid Certification
Continuous improvement
Leadership

Full job description

Overview
As Head of Customer Experience, you will lead the day-to-day running of the venue, ensuring exceptional standards across customer service, operations, team performance, health and safety, and commercial delivery.

You will be responsible for creating a welcoming, engaging and memorable experience for every guest whilst ensuring the attraction operates efficiently, safely and profitably.

This is a hands-on leadership role, ideal for someone who enjoys being visible on the floor, supporting teams and driving continuous improvement.

Visitor Experience

Lead and champion an outstanding visitor experience throughout the attraction.
Monitor customer feedback and implement improvements to enhance guest satisfaction.
Ensure all areas are clean, engaging, welcoming and operating to the highest standards.
Resolve customer concerns professionally and effectively.
Create a culture where exceptional customer service is at the heart of everything we do.
Oversee the daily operation of the attraction, ensuring smooth and efficient running.
Manage staffing levels and rota planning to meet business needs.
Drive operational performance and efficiency across all departments.
Ensure all opening and closing procedures are completed correctly.
Support the delivery of special events, school visits and seasonal activities.

Team Leadership

Recruit, train, develop and inspire a high-performing team.
Conduct regular one-to-ones and performance reviews.
Create a positive, energetic and supportive working environment.
Coach managers and supervisors to deliver excellent leadership throughout the venue.
Promote a culture of accountability, teamwork and continuous improvement.

Health & Safety

Ensure full compliance with all health and safety policies and procedures.
Maintain high standards of risk management and safeguarding.
Conduct regular venue inspections and audits.

About You

We're looking for an experienced operational leader who is passionate about customer experience and enjoys working in a fast-paced visitor attraction environment.

Essential

Previous experience in an Operations Manager, General Manager, Visitor Experience Manager or similar leadership role.
Strong people management and team development experience.
Excellent customer service and complaint resolution skills.
Experience managing operational performance and KPIs.
Strong organisational and problem-solving abilities.
Confident decision-maker with the ability to remain calm under pressure.
Flexibility to work weekends, bank holidays and school holidays. (Must be committed to one day at the weekend)

Desirable

Experience within visitor attractions, leisure, hospitality, family entertainment, tourism or retail.
Health & Safety qualification.
First Aid qualification.

If you're passionate about delivering exceptional guest experiences, leading successful teams and helping create magical memories for families, we'd love to hear from you.

Applications with a cover letter will be considered first

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

floor manager jobs in ashton in makerfield, gtm

Head of Customer Experience

Deputy Express Site Manager

Sales - Sales Advisor - UK

Team Leader

Catering Assistant

Fresh Food Manager - St Helens Baxters Lane

Store Colleague - Fishing Republic

C&E Event Planner - The Jockey Club - Haydock Racecourse

RETAIL ASSISTANT

Laboratory Assistant

ZARA CHESTER SECTION MANAGER

Assistant Store Manager (Full-Time)

Shift Lead - Food - Merseyside Region

Trading Team Manager

Retail Team Leader – Part-Time (20 Hours/Week)

Trading Manager

Deputy Store Manager

Bar staff / 2026 - The Glass House, St Helens

Coding Center Manager (Game Design, Coding, AI)

Shift Manager

I want to receive the latest job alerts for floor manager in ashton in makerfield, gtm

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