Customer Success Account Manager
Return on Investment Ltd —Milton Keynes
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
9h
Sr Client Success Manager
WorkBuzz —Milton Keynes
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
Internal Sales Executive
LGL Ltd —Buckingham
- From £32,000 a year
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
Business Development Manager
Northern Commercials (Mirfield) Ltd —Northampton
- From £35,000 a year
- Weekend availability
- CRM software
- Sales
- Salesforce
- Free parking
Quick apply
Supervisor, Customer Service
Blackhawk Network —Hemel Hempstead
- Weekend availability
- Hybrid work
- Customer service
- Human resources
- Annual leave
- Employee assistance programme
8d
Customer Success Manager - Microsoft
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
Area Sales Manager
Dawsongroup —Milton Keynes
- Full-time
- CRM software
- Sales
- Business development
Quick apply
Sales Account Manager, UK
Sensient Technologies Corporation —Milton Keynes
- Travel
Account Supervisor
Airbox Fulfilment —Leighton Buzzard
- £28,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
Engagement Lead (South)
FIND. —Milton Keynes
- £40,000 a year
- Full-time
- Travel
Quick apply
Principal Customer Success Manager
Equifax —London
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
- Sick pay
National Field Operations Manager
Powerforce —Milton Keynes
- £42,000 - £45,000 a year
- Full-time
- Management
- Presentation skills
- Annual leave
- Employee discount
6d
Account Manager
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
14d
Senior Customer Service Advisor
Dominos —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Office
- IT
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply
Stategic Sales Property
BauWatch Group —Northampton
- £60,000 - £90,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Business development
3d
General Manager
Energie Fitness —Milton Keynes
- £30,000 - £34,000 a year
- Weekend availability
- Sales
- In-person
- Leadership
- Free parking
Quick apply
1d
Store Manager
Aldi —Luton
- £52,910 - £69,000 a year
- Annual leave
Key Account Manager
Bionic Services Ltd —Luton
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Stategic Sales Property
BouWatch —Northampton
- £60,000 - £90,000 a year
- Sales
- English
- Business development
3d

I want to receive the latest job alerts for customer success manager in aspley guise, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success manager jobs near aspley guise, bdf

Customer Service Representative jobs in Hemel Hempstead

Sales jobs in Northampton

General Manager jobs in Milton Keynes

Customer Success Manager jobs in Milton Keynes

Shift Leader jobs in Milton Keynes

Account Manager jobs in Leighton Buzzard

Business Development Manager jobs in Northampton

Customer Success Manager jobs in London

Customer Service Representative jobs in Milton Keynes

Store Manager jobs in Luton

Customer Service Representative jobs in Telford

Customer Service Representative jobs in Bournemouth

Amazon Delivery Service jobs in Sheffield

Customer Service Representative jobs in Warminster

Home Based Customer Service jobs in Birmingham

Weekend Customer Service jobs in London

Customer Service Representative jobs in Swansea

Home Based Customer Service jobs in Leeds

Sales Assistant jobs in Romford

Bmw Sales Jobs jobs in London

Customer Success Account Manager

Return on Investment Ltd -
Milton Keynes

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year
9 hours ago

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Salesforce
Analysis skills
Customer support
Account management
Communication skills

Full job description

Customer Success Account Manager

Location: Hybrid working, Office base either Nantwich or Milton Keynes
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours
Salary: up to 40k, plus leadership bonus

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As part of our continued growth, we are looking for a Customer Success Account Manager to join our team. This is an exciting opportunity to work with market leading digital platforms, helping clients maximise value, strengthen user engagement and achieve their business objectives through outstanding customer success and technical account management.

The Role

As Customer Success Account Manager, you will act as the technical point of contact for a portfolio of automotive customers and leasing companies, building trusted relationships and taking ownership of their journey from onboarding through to long-term success.

You will support a range of CRM and bespoke digital solutions designed to solve industry challenges across automotive fleet, helping automotive brands and system users maximise the value of our products, services and support.

By combining relationship management, technical account ownership and data-led insight, you will provide clear guidance across your account portfolio, ensuring requests, queries and changes are understood, prioritised and progressed effectively.

Key Responsibilities

Build strong relationships with automotive brand clients and leasing companies, providing guidance and support that helps them maximise the value of ROI’s digital platforms and services.

Own the customer lifecycle from onboarding and adoption through to retention, renewals and growth.

Act as the primary technical point of contact, ensuring queries, issues and client-led changes are clearly understood and progressed through to resolution.

Deliver onboarding sessions, customer reviews, workshops and webinars that help customers and system user groups understand, adopt and get value from the platforms.

Analyse platform usage and engagement data to identify trends, risks and opportunities to improve adoption, satisfaction and retention.

Support platform enhancements, release activity, user acceptance testing and client-led change requests.

Work closely with internal project teams to provide customer context, support delivery activity and ensure client requirements are clearly understood.

Produce clear reporting, insight and recommendations that demonstrate value and support customer decision-making.

Use customer insight and account knowledge to support satisfaction, platform adoption, retention and future commercial growth across your portfolio.

What We’re Looking For

We are looking for a customer-focused, relationship-driven professional who enjoys solving problems, building long-term partnerships and helping customers and system users get real value from digital platforms.

You should be curious about technology, comfortable with technical conversations and confident engaging with stakeholders at all levels. You will need to communicate clearly, ask the right questions and turn customer needs, data and technical detail into clear actions.

Strong attention to detail, proactive ownership and a collaborative approach will be key to succeeding in this role.

Key Skills & Experience

Experience in customer success, account management or technical account management within a Software as a Service (SaaS) or digital platform environment.

Strong technical understanding of customer platforms, with Salesforce experience highly desirable.

Excellent relationship-building and communication skills, with confidence engaging stakeholders at all levels.

Experience managing multiple customer accounts and balancing competing priorities.

Strong analytical skills, with the ability to interpret data and turn insight into meaningful recommendations.

Experience working collaboratively across cross-functional teams to support customer outcomes and progress technical queries or change requests.

A proactive approach to problem solving, with the ability to take ownership of issues through to resolution.

Strong attention to detail, with a commitment to accurate records, clear follow-up and high-quality customer support.

Experience within automotive fleet, leasing or digital platforms would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you are interested in joining us as a Customer Success Account Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

Refine Your Search

customer success manager jobs in aspley guise, bdf

Customer Success Account Manager

Sr Client Success Manager

Internal Sales Executive

Business Development Manager

Supervisor, Customer Service

Customer Success Manager - Microsoft

Area Sales Manager

Sales Account Manager, UK

Account Supervisor

Engagement Lead (South)

Principal Customer Success Manager

National Field Operations Manager

Account Manager

Senior Customer Service Advisor

Client Operations Manager

Stategic Sales Property

General Manager

Store Manager

Key Account Manager

Stategic Sales Property

I want to receive the latest job alerts for customer success manager in aspley guise, bdf

Related Searches

Explore jobs in more locations

Customer Success Account Manager

About Us

The Role

Key Responsibilities

What We’re Looking For

Key Skills & Experience

Why Join Us?

How to Apply

Jobseeker tools

Employer Tools

Browse

Stay Connected