Service delivery manager Work, Jobs in Astley, Gtm (with Salaries)

Strategic Partnership Manager
NQC —Manchester
- Full-time
- Hybrid work
- Employee discount
Quick apply
13d
Service Delivery Manager
ISS Facility Services —Bolton
- Maintenance
- Microsoft Office
- Administrative experience
Quick apply
5d
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
Postperson with Driving
Royal Mail Group —Manchester
- Overtime
Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
1d
Bagging Operative
Pinnacle Group —Carrington
- £41,400 a year
- Annual leave
- Employee assistance programme
Quick apply
2d
Substance Misuse Service Manager
PPG Health In Justice —Warrington
- £43,609 - £49,175 a year
- Monday to Friday
- Management
- Leadership
- Annual leave
- Employee discount
Service Delivery Manager
The Riverside Group —Liverpool
- £43,460 - £48,024 a year
- Full-time
- Oracle
- Microsoft Office
- Human resources
8d
Senior Customer Service Manager
TeamGround Global Solutions Ltd —Liverpool
- £47,125.88 - £65,542.21 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Flexitime
Quick apply
2d
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
Service Delivery Coordinator (Property)
Serco Plc —Birchwood
- £28,500 a year
- Full-time
- Customer service
- Administrative experience
- Employee assistance programme
Store Assistant
Toolstation —Leigh
- £12.87 an hour
- Part-time
- Employee discount
2d
Transport Manager
Lavelle Waste Services Ltd —Bolton
- £55,000 - £60,000 a year
- Full-time
- In-person
- Leadership
Quick apply
12d
Customer Service / Call Centre Manager
Jap Parts Europe LTD —Manchester
- £24,420 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
9d
Internal Service Desk Manager
Advania UK —Manchester
- £44,000 - £48,000 a year
- Hybrid work
- Azure
- Maintenance
- Team management
Transport Supervisor
Fresh Start Waste Services Ltd —Manchester
- £30,000 - £32,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
2d
Head of Streetworks - Back Office
Network Plus —Manchester
- Organisational skills
- Leadership
- Communication skills
Quick apply
Group Operations Manager
Out Lane Social —Leyland
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Travel
- Free parking
- Store discount
Quick apply
3d
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
4d
Service Delivery Team Manager - Kooth Face to Face & Online
Kooth —Halton
- £36,103.20 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Paid training
- Annual leave
Quick apply

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service delivery manager jobs near astley, gtm

Strategic Partnership Manager

NQC -
Manchester

Quick apply

Job details

Full-time
13 days ago

Benefits

Company events
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Supply chain

Full job description

About your new company

NQC is a successful and growing software company specialising in supply chain risk management platforms. We’re in the ‘Tech for Good’ space, providing online web platforms which are in use by some of the largest organisations across a number of industries.

Based in central Manchester, NQC offers a supportive working atmosphere within a diverse team of people. We work on a hybrid model and regularly meet up outside of the office for team socials and company events. This is an opportunity to work on globally recognised technology solutions used by major brands throughout the world, and become part of an exciting long term plan for sustainability, and a better future.

About your new role

The Customer Success Team is responsible for proactively managing and developing lasting relationships, engaging and developing new opportunities, as well as supporting the successful delivery of NQC services.

As Strategic Partnership Manager, you will have responsibility for an agreed portfolio of strategic industry partnerships across Europe and North America, and responsibility for the growth and successful adoption of NQC technology through these channels. You will be responsible for developing and maintaining strong relationships with key decision-makers and influencers within these partner organisations by providing insights and value that establishes credibility and trust.

Key Responsibilities

As a Strategic Partnership Manager, you are expected to undertake the following responsibilities as part of your day to day activities:

Manage a portfolio of strategic partnerships to agreed KPIs, maintaining a focus on partner satisfaction, channel health, and volume of adoption.
Own and take a lead on high-profile and complex partner relationships, interfacing with peers within these organisations.
Define, develop, and own the growth strategy for partnership relationships within the portfolio.
Produce weekly, monthly, and quarterly status reports to the Head of Customer Success to provide updates on progress against agreed partnership strategies.
Expand and grow existing industry partnerships and increase the potential revenue and adoption streams to NQC.
Oversee the successful delivery of service into partner channels, focusing on achieving the highest levels of stakeholder satisfaction.
Interact with internal NQC teams, including Product Development and Service Delivery, to coordinate material changes on delivery and projects.
Any other ad-hoc duties as assigned.

Requirements

To be successful for this role, you will ideally meet these requirements:

Experience of managing, developing, and growing strategic partner programs and accounts.
Experience of managing a portfolio of international industry partnerships.
Excellent business acumen and commercial astuteness.
Experience of interfacing with peers and executives within complex partner organisations.
Excellent presentation skills with the ability to create engaging material applicable to the audience.
A passion for technology and sustainability and engaging others with the topic.
Desirable: Specific industry knowledge related to our customer base (e.g., manufacturing, supply chain) or wider experience within the risk and compliance landscape.

Key Competencies

Is consistently motivated, committed and able to perform duties in all situations.
Communicates and receives ideas, views and information to achieve understanding.
Champions NQC’s values and consistently acts in a principled, open and conscientious manner, challenging unacceptable behaviour.
Plans and prioritises activities and resources to maximise performance and minimise errors.
Thinks creatively and embraces opportunities for change.
Works collaboratively with cross-functional teams and acts as a team player while supporting colleagues.

Benefits

Hybrid working policy of 60% office-based

Salary sacrifice scheme
25 days holiday (Increasing with service) + bank holidays
Enhanced Maternity and Paternity Leave
Health Cash Plan
Learning & Development through Udemy platform
24/7 Access to a Virtual GP
Life Assurance (4 x Salary after 6 months)
YuLife - employee discounts and wellbeing platform
Regular company socials & events

Quick apply

Refine Your Search

service delivery manager jobs in astley, gtm

Strategic Partnership Manager

Service Delivery Manager

Service Delivery Manager

Postperson with Driving

Service Manager

Bagging Operative

Substance Misuse Service Manager

Service Delivery Manager

Senior Customer Service Manager

Helpdesk Manager

Service Delivery Coordinator (Property)

Store Assistant

Transport Manager

Customer Service / Call Centre Manager

Internal Service Desk Manager

Transport Supervisor

Head of Streetworks - Back Office

Group Operations Manager

Head of Customer Experience

Service Delivery Team Manager - Kooth Face to Face & Online

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