Duty manager Work, Jobs in Aston Clinton, Bkm (with Salaries)

Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
2d
Multisite Hospitality Manager - Berkhamsted
Chartwells —Berkhamsted
- £39,000 a year
- Supervising experience
- Communication skills
- School
- Free parking
- Employee discount
Operations Manager
Milton Keynes Urgent Care Services —Milton Keynes
- £37,000 - £44,000 a year
- Part-time
- Management
- Administrative experience
- Organisational skills
Quick apply
1d
Hospitality Manager
Restaurant Associates —Croughton
- £50,000 a year
- Hospitality
- Supervising experience
- Free parking
- Employee discount
9d
Seasonal Department Supervisor
World's End Garden Centre —Aylesbury
- Up to £30,000 a year
- Weekend availability
- Management
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
1d
Head of Operations - Full Time (South Central)
HM Prison & Probation Service —Aylesbury
- £60,001 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
10d
Event Manager & Warehouse Operative
The Event Broker —Aylesbury
- £14 - £17 an hour
- Weekend availability
- Hospitality
- Organisational skills
- In-person
Quick apply
4d
Duty Manager
Karamuliar Ltd —Aylesbury
- £33,000 a year
- Weekend availability
- Bilingual
- Hospitality
- Hotel
Quick apply
Houseparent (Residential)
Tring Park School for Performing Arts —Tring
- £29,429 a year
- Full-time
- First Aid Certification
- Organisational skills
- Care plans
- Free parking
- Health & wellbeing programme
Quick apply
Residence Manager
UPP Ltd —Oxford
- £39,702 a year
- Nights as needed
- Team management
- IT
- Communication skills
- Annual leave
- Employee discount
Operational Excellence Manager – Europe
Spreetail —Leighton Buzzard
- Full-time
- Remote
- English
- Analysis skills
- Warehouse experience
Quick apply
Booking Coordinator
Buckinghamshire Healthcare NHS Trust —Stoke Mandeville
- £25,272 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
1d
Assistant Manager - Live in available in Marlow
Polecat —Great Missenden
- Up to £32,002 a year
- Part-time
- Employee discount
Quick apply
14d
Front Office Team Member
IBIS —Hayes
- £14.80 an hour
- Part-time
- English
- Hotel
- Employee discount
- Flexible schedule
Quick apply
2d
HMP Aylesbury - Programmes Facilitator
Ministry of Justice —Aylesbury
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
9d
Maintenance Manager
Pendley Manor —Tring
- Management
- Maintenance
- Microsoft Office
- Employee discount
- Referral programme
Growth & Operations Associate | Children & Families
Rainbow Fostering Services —Milton Keynes
- £30,000 - £36,000 a year
- Full-time
- Microsoft Outlook
- Working with children
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
Manager Station Operations London Heathrow
Alaska Airlines —Hounslow
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
11d
Neighbourhood Care Coordinator
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £28,392 - £31,157 a year
- Full-time
- Care plans
- Annual leave
9d
Telescopic Forklift Driver - Volume Housebuilding, Aylesbury HP18 1BB
untypical —Aylesbury
- Construction
- Employee assistance programme

I want to receive the latest job alerts for duty manager in aston clinton, bkm

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Service Delivery Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year
2 days ago

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Service Delivery Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

duty manager jobs in aston clinton, bkm

Service Delivery Manager

Multisite Hospitality Manager - Berkhamsted

Operations Manager

Hospitality Manager

Seasonal Department Supervisor

Head of Operations - Full Time (South Central)

Event Manager & Warehouse Operative

Duty Manager

Houseparent (Residential)

Residence Manager

Operational Excellence Manager – Europe

Booking Coordinator

Assistant Manager - Live in available in Marlow

Front Office Team Member

HMP Aylesbury - Programmes Facilitator

Maintenance Manager

Growth & Operations Associate | Children & Families

Manager Station Operations London Heathrow

Neighbourhood Care Coordinator

Telescopic Forklift Driver - Volume Housebuilding, Aylesbury HP18 1BB

I want to receive the latest job alerts for duty manager in aston clinton, bkm

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