Passenger Host - Hitchin
Govia Thameslink Railway —Hitchin
- £33,316 a year
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
6d
Pack & Dispatch Operator
Printed Easy Limited —Letchworth
- £31,000 a year
- Full-time
- Forklift
- Warehouse experience
- In-person
Quick apply
Store Assistant
Aldi —Biggleswade
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
11d
Warehouse Operative - Days
Bidfood —Biggleswade
- £3,411.93 a month
- Day shift
- Employee discount
Sales Assistant
IKEA —Milton Keynes
- £14.15 an hour
- Part-time
- Heavy lifting
1d
Front of House Team Member
Nuffield Health —Letchworth
- £27,248 a year
- Part-time
- Computer skills
- Café
- Communication skills
- Employee discount
- Gym membership
7d
Logistics Administrator (Full Time)
DM Calibration Limited —Letchworth
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
Quick apply
Temporary Sales Assistant (4hrs)
Deichmann —Milton Keynes
- Up to £12.91 an hour
- Temporary
- Communication skills
2d
Pupil & Data Administrator
Samuel Whitbread Academy —Shefford
- £25,989 - £27,254 a year
- Part-time
- School
8d
New Store** Assistant Store Manager - A1 Retail :Park, Biggleswade
Skechers USA Ltd —Biggleswade
- Sales
- Leadership
- Communication skills
Quick apply
Police Officer - Milton Keynes
British Transport Police —Milton Keynes
- £32,472 - £50,256 a year
- Communication skills
Quick apply
Litter Picker
Fairfield C&G Ltd —Letchworth
- £12.71 an hour
- Part-time
- English
- Cleaning
- In-person
Quick apply
10d
Office and Operations Coordinator
Extreme Scaffolding Services Ltd —Hitchin
- £26,000 - £30,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
2d
Retail Assistant - Online Picker
Iceland —Letchworth
- £11.60 - £12.71 an hour
- Part-time
5d
Retail Assistant
Iceland —Letchworth
- £11.60 - £12.71 an hour
- Part-time
5d
Receptionist
HRJ Foreman Laws Solicitors, Hertfordshire —Hitchin
- £25,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
8d
Production Operative - Days (07:00-16:30, Monday to Friday)
Malary Ltd —Cambridge
- £30,420 - £31,590 a year
- Overtime
- Heavy lifting
- No experience needed
- In-person
Quick apply
9d
Dental Receptionist
Obex Dental —Hitchin
- £12.75 - £15.00 an hour
- Full-time
- Administrative experience
- Travel
- In-person
- Annual leave
Quick apply
10d
Office Administrator
EliteSight HomeCare —Cambridge
- £100 a day
- Part-time
- Hybrid work
- Work from home
Quick apply
5d
Library Assistant
Hertfordshire County Council —Stevenage
- £25,185 - £26,403 a year
- Customer service
- English
- Microsoft Office
3d

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Jobs jobs near astwick, hrt

Passenger Host - Hitchin

Govia Thameslink Railway -
Hitchin

Apply Now

Job details

Permanent
£33,316 a year
6 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount
Childcare

Qualifications

Communication skills

Full job description

Salary:

£33,316 + Allowances
Location:

Hitchin
Contract Type:

Permanent
Closing Date:

12 June 2026
Training Salary:

Do you have a passion for customer service?

Let's shape the railway together and develop your skillset!

We are looking for talented individuals who are passionate about delivering outstanding customer service.

As a Passenger Host you are a key member of staff whose responsibility is to provide a high level of information to our customers as well as a feeling of safety, security and well-being whilst protecting the revenue of GTR.

Your duties as a Passenger Host fall into three main categories – revenue protection, customer service and security.

You will carry out your duties in a professional manner ensuring that customers are in possession of a valid ticket by undertaking station and on train ticket examinations at various locations and take the necessary action to deal with those individuals without valid tickets. You will be working alongside any contracted security officers, PCSO's, REO's or BTP at stations or on trains enhancing employee and customer safety.

Passenger Hosts work on a shift-basis covering unsocial and irregular hours, including weekends. Due to the shift times you must live in the local area and have available independent transport to ensure that you arrive at the station for the first shift and work your last shift as required as there may not always be a train service available.

Experience / Skills / Requirements

A proactive approach coupled with passion and ability to support and develop your team
Exceptional levels of customer service, each and every time – you will be a role model for others to follow
Demonstrable experience of managing customers effectively in difficult environments
You must be able to demonstrate a high level of numerical ability
An effective communicator and must be able to demonstrate this both through your application and or assessments
Confidence to make decisions in a customer focused manner and carry out instructions effectively

In return, you'll be rewarded with an interesting and varied work schedule, in an environment where learning and progression is actively encouraged. You'll enjoy great company and industry benefits, as well as the support of a passionate team. Along with comprehensive and ongoing training, your benefits will include free travel on our network, privilege rate oyster card, up to 75% off travel on other TOCs (train operating companies), final salary pension and much more.

Refine Your Search

jobs in astwick, hrt

Passenger Host - Hitchin

Pack & Dispatch Operator

Store Assistant

Warehouse Operative - Days

Sales Assistant

Front of House Team Member

Logistics Administrator (Full Time)

Temporary Sales Assistant (4hrs)

Pupil & Data Administrator

New Store** Assistant Store Manager - A1 Retail :Park, Biggleswade

Police Officer - Milton Keynes

Litter Picker

Office and Operations Coordinator

Retail Assistant - Online Picker

Retail Assistant

Receptionist

Production Operative - Days (07:00-16:30, Monday to Friday)

Dental Receptionist

Office Administrator

Library Assistant

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