Property management Work, Jobs in Astwick, Hrt (with Salaries)

Resident Services Officer
First Garden Cities Homes —Letchworth
- £32,454.17 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Referral programme
Quick apply
4d
Residential Property Territory Manager
Ascend Properties —Cambridge
- £29,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- In-person
Quick apply
9d
Homeownership and Managing Agent Coordinator
SettleParadigm —Letchworth
- £36,099 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
5d
Residential Block Manager (Freehold Property Management)
Chelsea Heritage Limited —Luton
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Travel
- Work from home
Quick apply
Property Management Administrator
Assure Consulting —Bedford
- £26,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Profit sharing
Quick apply
3d
Asset Support Officer (12m FTC)
SettleParadigm —Letchworth
- £34,814 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Data entry
- Free parking
Quick apply
2d
Property Manager - Residential Lettings
Bidwells —Cambridge
- Full-time
- Employee discount
Property Administrator
Nova Estate Agents —Luton
- £12.71 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Property Manager Assistant
Anmik Limited —Hemel Hempstead
- £30,000 - £35,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
Property Repairs Coordinator
European Tyre Enterprise Ltd —Letchworth
- £26,600 - £27,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee discount
6d
Lettings Administrator
Sheridans Estate Agents —Shefford
- From £25,000 a year
- Full-time
- Maintenance
- Driving
- Organisational skills
Quick apply
1h
Trainee Estate Agent
Click That Property —Luton
- £24,000 - £28,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Employee discount
Quick apply
7d
Assistant Property Manager
Encore —Cambridge
- £28,000 a year
- Hybrid work
- Customer service
- Maintenance
- Microsoft Office
Quick apply
Housing Manager
CHS Group —Cambridge
- £48,680.52 a year
- Full-time
- Hybrid work
- Driving
- IT
- Communication skills
- Free parking
- Annual leave
Property Manager - Experienced
Management Company Services Ltd —Hertford
- Up to £47,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Free parking
Quick apply
Property Maintenance Administrator
TJD Trade Ltd —Bedford
- £30,000 a year
- Part-time
- Maintenance
- Microsoft Office
- Administrative experience
Quick apply
3d
Location Manager
Anchor —Baldock
- £29,870 a year
- Organisational skills
- Employee discount
10d
Customer Liaison Officer (CLO)
Fortem Solutions Ltd —Cambridge
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Sick pay
6d
Senior Property Manager
Encore —Cambridge
- Hybrid work
- Management
- Maintenance
- Communication skills
Quick apply
12d
Residential Property Manager
Cooke Curtis & Co —Cambridge
- £23,500 - £27,000 a year
- Full-time
- Administrative experience
- IT
- In-person
- Sick pay
Quick apply
13d

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Resident Services Officer

First Garden Cities Homes -
Letchworth

Quick apply

Job details

Permanent | Full-time
£32,454.17 a year
4 days ago

Benefits

Health & wellbeing programme
Company pension
Referral programme
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Customer service
GCSE
Maintenance
Administrative experience
IT
Communication skills
Time management

Full job description

An exciting opportunity has arisen to join as Resident Services Officer to our team. The post-holder will be the first point of contact and provide a responsive customer service to our residents, visitors and guests.

Key responsibilities:

Be the first point of contact for residents and deal with all enquiries coming into the business. This can be via phone, email, face to face or webchat.
Ensure information given out is accurate and relevant
Responsibility for initial diagnosis of repairs, scheduling of works using specialist repairs IT system. Ordering of works via direct labour organisation, and/or contractors/defect contractors. Understanding of defects liability periods and recharges and decision-making regarding invoking calls to contractors and recharges to residents.
Monitor target dates and ensure that variation and completions are updated on IT system.
Coordinate and plan the work of the Maintenance Operatives ensuring optimum results are achieved from time efficient scheduling within geographical areas.
Respond to and resolve resident dissatisfactions for repairs.
Raise inspection appointments for residents.
Manually match and process invoices for works completed by external contractors.
Assess and action permission requests from residents and forward to relevant departments or external agencies should further technical information be required.
Provide administrative expertise for our residents to ensure smooth day to day operation.
Be responsible for assisting in the termination procedure for all residents once keys are received.
Actively take part in appraisals and other performance management initiatives.
Ensure that within the scope for this role, the Value for Money Strategy is observed.
Carry out additional responsibilities reasonably associated with the post-title and post-holder's capabilities, as and when required by the Association.
Work to the Association's Vision, Mission and Values in all working practices.

Are you the right candidate?

It is essential you have:

Excellent communication skills
Knowledge of Housing Associations
Excellent customer service skills
Basic IT skills
Organising and time management
Ability to work well under pressure
Ability to work as part of a team
Ability to work on own initiative
Discrete
Trustworthy
Flexible

It is desirable you have:

Knowledge of Housing Management services
Knowledge of repairs and maintenance

Essential values:

Respect and Integrity
Open and Accountatble
The best you can be

How to apply:

Please provide a separate written statement or covering letter with your application explaining how you meet all the essential criteria. This will be essential along with a copy of your CV. Applications that are not accompanied by the statement will not be considered.

Job Types: Full-time, Permanent

Pay: £32,454.17 per year

Benefits:

Company pension
Health & wellbeing programme
Referral programme
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

property management jobs in astwick, hrt

Resident Services Officer

Residential Property Territory Manager

Homeownership and Managing Agent Coordinator

Residential Block Manager (Freehold Property Management)

Property Management Administrator

Asset Support Officer (12m FTC)

Property Manager - Residential Lettings

Property Administrator

Property Manager Assistant

Property Repairs Coordinator

Lettings Administrator

Trainee Estate Agent

Assistant Property Manager

Housing Manager

Property Manager - Experienced

Property Maintenance Administrator

Location Manager

Customer Liaison Officer (CLO)

Senior Property Manager

Residential Property Manager

I want to receive the latest job alerts for property management in astwick, hrt

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