Dispatchers Work, Jobs in Atherstone, War (with Salaries)

Customer Service Associate
Soon As Solutions Ltd —Tamworth
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
1d
Transport Operator
X2 (UK) Ltd —Hinckley
- £33,000 a year
- Full-time
- Administrative experience
- Analysis skills
- In-person
Quick apply
9d
Dispatch Packer
HATE MY PHONE LTD —Birmingham
- From £12.21 an hour
- Heavy lifting
- Forklift
- Warehouse experience
- Free parking
- Employee discount
Quick apply
13h
Stores & Logistics Coordinator
Phoenix Weighing Services Ltd —Measham
- Up to £30,000 a year
- Part-time
- Microsoft Outlook
- Computer literacy
- Microsoft Office
Quick apply
8d
Recovery Controller
Anderson Commercials Ltd —Coalville
- £29,000 - £39,000 a year
- Weekend availability
- Microsoft Excel
- English
- Analysis skills
- Free parking
- Employee discount
Quick apply
Logistics Service Delivery Coordinator (4 on 4 off Shift)
Crown SDS (Service Delivery Solutions) —Tamworth
- £28,000 a year
- 12 hour shift
- Microsoft Excel
- Customer service
- English
- Free parking
- Store discount
Quick apply
14h
Warehouse & Dispatch Assistant
Rainbow Signs & Graphics Ltd —Graiseley
- £12.21 - £19.22 an hour
- Full-time
- Microsoft Word
- Sales
- Computer literacy
Quick apply
2d
Driver Operations Coordinator
BCA Logistics —Birmingham
- £27,723 - £28,762 a year
- Rotating shift
- Microsoft Excel
- IT
- Employee discount
Quick apply
Traffic Clerk/Apprentice
BCD LOGISTICS LTD —Aldridge North and Walsall Wood
- £23,000 - £27,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Computer skills
- Bereavement leave
Quick apply
14d
Transport Coordinator
Roberts Travel Group —Coalville
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Free parking
- Employee discount
Quick apply
2d
Senior Scheduler
Equans —Tamworth
- Full-time
- Annual leave
- Employee assistance programme
Scheduler
Next Generation —Redditch
- From £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
Quick apply
1d
Customer Care Champion - Dispatcher
Otis —Leicester
- Full-time
- Remote
- Communication skills
2d
Scheduling Support Administrator
Cadent Gas —Leicester
- £13.53 an hour
- Temporary
- Hybrid work
- Microsoft Office
- Administrative experience
- Accounting
- Free parking
Quick apply
11h
LGV Coordinator
DPD Group UK —Hinckley
- £45,276.71 a year
- Weekend availability
- Free parking
Quick apply
Transport and Administration Controller
ATL —Derby
- £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Referral programme
Quick apply
2d
Planner
ISS Facility Services —Birmingham
- Rotating shift
- Organisational skills
- Communication skills
Transport Coordinator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £30,000 a year
- Full-time
- In-person
- Communication skills
- Time management
Quick apply
7d
Weighbridge Administrator
EMR UK —Derby
- IT
- Annual leave
Transport Operations Coordinator
Speedel —Thurmaston
- £26,000 - £30,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
1d

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Customer Service Associate

Soon As Solutions Ltd
Tamworth

Quick apply

Job details

Full-time
£28,000 a year
1 day ago

Benefits

Free parking
Casual dress
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Logistics
Phone etiquette
Communication skills

Full job description

Our client are recruiting for this excellent opportunity to be part of a great team environment in a rapidly growing business. To provide a cost effective, reliable, efficient and sustainable delivery service meeting the customers’ needs and in line with the Company’s objectives.

Reporting to Front Line Manager, you will be responsible for being the first point of contact for customers and drivers. The role requires a high level of flexibility & the ability to communicate orally as well as in writing, working off own initiative & performing consistently & efficiently. Communication will be via Telephone, email & proactive alerts. Working to achieve optimum customer satisfaction and service delivery at all times.

This role will be a 12 week temp to perm and will involve time spent working as both customer service and controller, so it requires a great deal of flexibility and multi-skilling.

Duties Include:

To provide a consistently high standard of Customer Service to all customers
Respond appropriately and professionally to all customer requests
Respond appropriately and professionally to all driver requests
Job Allocation to drivers and planning to achieve required response times to ensure Customer Satisfaction within required profit margins.
Maintain continuous contact with Customer and Driver during end-to-end process of our service provision.
Costing of jobs for Customer and Driver
Professional and efficient point of contact for customers and drivers via inbound/outbound calls and e mail.
Handling of live customer complaints
Achieve response times (SLA)
Full awareness of real-time resource availability
Accurate pricing of jobs for drivers and customers as per pricing process
Maximise profit and prevent occurrence of loss-making jobs

Applicant Criteria:

Must be willing to work on a rolling 4 on 4 off basis based on a 12hr shift
Strong work ethic giving full attention to detail and accuracy
Able to solve problems and work with minimal supervision
Experience working in high pressured environment
Be able to demonstrate a strong customer focus in a fast-paced environment.
Excellent customer service skills with rapport building abilities
Excellent communication skills especially a high standard of telephone etiquette
Strong administration skills
Willingness to be flexible
Excellent interpersonal skills , with willingness to co-operate and work effectively as part of a team
Previous contact centre experience preferred
Able to identify issues, problems and opportunities and able to practically resolve and implement corrective action as appropriate.
Generates enthusiasm and has a positive attitude to change.
Able to work on your own initiative and prioritise workloads
Logistics Industry experience preferred

Pay: £28,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

dispatchers jobs in atherstone, war

Customer Service Associate

Transport Operator

Dispatch Packer

Stores & Logistics Coordinator

Recovery Controller

Logistics Service Delivery Coordinator (4 on 4 off Shift)

Warehouse & Dispatch Assistant

Driver Operations Coordinator

Traffic Clerk/Apprentice

Transport Coordinator

Senior Scheduler

Scheduler

Customer Care Champion - Dispatcher

Scheduling Support Administrator

LGV Coordinator

Transport and Administration Controller

Planner

Transport Coordinator

Weighbridge Administrator

Transport Operations Coordinator

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