Handler Work, Jobs in Attenborough, Ntt (with Salaries)

NEPTS Call Handler
East Midlands Ambulance Service NHS Trust —Nottingham
- £25,272 a year
- Full-time
1d
Customer Service Representative
Rainbow Restoration —Mansfield
- £28,500 a year
- Full-time
- Computer literacy
- In-person
- Work from home
Quick apply
3d
Police Emergency Call Handler - Police Staff
Nottinghamshire Police —Arnold
- £28,071 - £29,859 a year
- Weekend availability
- Data entry
- Typing
- Communication skills
- Paid training
- Annual leave
9d
Food Handler
Compass Group UK —Derby
- From £13.45 an hour
- Weekend availability
- Hospitality
Contact Handler
Leicestershire Police —Leicester
- £27,204 - £30,333 a year
- Weekend availability
Contact Centre Handler
TTS360 —Burton-On-Trent
- From £23,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
11d
Handler
Gallagher Bassett —Tamworth
- Communication skills
- Employee stock purchase plan
- Life insurance
Apprenticeship - Claims Handler
Hastings Direct —Leicester
- £26,230 a year
- Overtime
Security Dog Handler
NVC Security —Derby
- £14 - £17 an hour
- Weekend availability
- Customer service
- English
- Communication skills
Quick apply
Heavy Forklift/Reach Stacker Driver
Maritime Transport —Derby
- Full-time
- Forklift
- Driving
- Annual leave
- Employee assistance programme
Quick apply
Security Dog Handler
TEAM K9 SECURITY LTD —Nottingham
- £12.71 - £13.00 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Management
Quick apply
Home Claims Recovery Handler
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
2d
Customer Care Champion - Dispatcher
Otis —Leicester
- Full-time
- Remote
- Communication skills
12d
Experienced Dog Handler – Boarding & Daycare
Poplar paws dog boarding and daycare —Markfield
- £12.21 - £15.50 an hour
- Part-time
- English
- Master's degree
- Bachelor's degree
- Free parking
Quick apply
Commercial Insurance Broker
White Label Resources Ltd —Castle Donington
- £30,000 - £40,000 a year
- Full-time
- Administrative experience
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
Senior Material Handler
Thermo Fisher Scientific —Loughborough
- Full-time
- Driving
- Warehouse experience
- Communication skills
- Annual leave
- Referral programme
Account Handler - Commercial & Schemes
Howden Group Holdings —Derby
- Full-time
- Hybrid work
- Negotiation
Regulatory Complaints Specialist
NEXT —Leicester
- £14.66 - £16.99 an hour
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee discount
Dayshift Paint Sprayer
B&K Hybrid Solutions Limited —Derby
- £15.21 an hour
- 8 hour shift
- Hand tools
- Mechanical knowledge
- Free parking
- Employee discount
Quick apply
Handler Team Leader
Apleona —Atherstone
- £28,966.39 a year
- Customer service
- Supervising experience
- Leadership
- Annual leave
- Employee discount

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NEPTS Call Handler

East Midlands Ambulance Service NHS Trust -
Nottingham

Apply Now

Job details

Full-time
£25,272 a year
1 day ago

Full job description

EMAS currently provide Non-Emergency Patient Transport Services to patients in Derbyshire and Northamptonshire and Greater Lincolnshire.

To provide a seamless point of contact for patients and Health Care Professionals via a single point of contact call center. The call handler role facilitates eligibility criteria screening, supports with enquirers, journey bookings and cancellations within service delivery specifications.

The role holder will take calls from members of the public and Health Care Professionals which will include assessment of patients’ eligibility to access the service using set specifications to make journey bookings. The call handler will also provide information to service users to manage journey bookings.

This is an exciting opportunity for someone who wishes to be part of a team that strive to provide quality patient care.

This role will be based at our call center at our Trust Headquarters, at Horizon place in Nottingham.

Main responsibilities:
1. To receive calls from patients, carers, relatives and Health Care Professionals (HCPs) requesting ambulance transport and enquiries.

2. Answering calls professionally and politely and in a timely manner.

3. Complete the patient eligibility criteria assessment as applicable and advise if they meet the criteria. If a patient is not eligible, sign post the caller to alternative modes of transport or Hospital Travel Cost Schemes (HTCS). If ineligible escalate as per policy

5. Inputting/Registration of eligible transport bookings onto the Cleric CAD computer system.

6. Calling patients ahead of appointments to check and confirm travel arrangements.

8. Liaise with Operational Crews regarding patient journeys and any required updates and input all data into Cleric.

9. Liaise with Health Care Professionals as and when required regarding patient journeys.

10. Record all additional information received regarding patients/patient journeys into Cleric for reporting and auditing purposes.

11. Provide a high level of customer service at all times to all internal and external customers.

12. Maintain patient confidentiality at all times

13. Provide advice and assistance to patients and the public via the Advice and Liaison Service (PALS).

14. Report near miss/incidents immediately via the Trust Incident Reporting Procedure.

15. Escalate any safeguarding concerns to the relevant Health Care Professionals and Safeguarding Referral Team.

The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of the Trust, which may be amended from time to time.

Patient Safety is a key priority for the Trust. It is your responsibility to ensure that you are fully compliant with EMAS policies and procedures in respect of patient safety, for example Risk Management, Infection Prevention and Control, Safeguarding children and vulnerable adults.

This job description is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement.

Apply Now

Refine Your Search

handler jobs in attenborough, ntt

NEPTS Call Handler

Customer Service Representative

Police Emergency Call Handler - Police Staff

Food Handler

Contact Handler

Contact Centre Handler

Handler

Apprenticeship - Claims Handler

Security Dog Handler

Heavy Forklift/Reach Stacker Driver

Security Dog Handler

Home Claims Recovery Handler

Customer Care Champion - Dispatcher

Experienced Dog Handler – Boarding & Daycare

Commercial Insurance Broker

Senior Material Handler

Account Handler - Commercial & Schemes

Regulatory Complaints Specialist

Dayshift Paint Sprayer

Handler Team Leader

I want to receive the latest job alerts for handler in attenborough, ntt

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