Guest experience manager Work, Jobs in Ayr, Say (with Salaries)

Operations Manager
RAD Hotel Group —Ayr
- Full-time
- Hospitality
- Hotel
- Leadership
Quick apply
Event & Sales manager
The Stravaig —Ayr
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Sales
- Organisational skills
Quick apply
9d
Estates Manager
Auchrannie Resort —Isle Of Arran
- Up to £55,000 a year
- 8 hour shift
- Hybrid work
- Organisational skills
- IT
- Leadership
- Referral programme
Quick apply
Holiday Home Sales - Holiday Home Sales Manager Designate - HH1
Parkdean Resorts —Ayrshire
- £42,230 a year
- Weekend availability
- Sales
- Travel
- Leadership
- Store discount
- Employee assistance programme
Quick apply
Restaurant Manager
RAD Hotel Group —Ayr
- Overtime
- Hospitality
- Restaurant management
- Hotel
- Employee discount
Quick apply
2d
Spa Manager
RAD Hotel Group —Ayr
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
2d
Duty Manager - Hospitality
The Stravaig —Ayr
- £13 - £14 an hour
- Full-time
- Bilingual
- Hospitality
- Hotel
- Free parking
- Employee discount
Quick apply
9d
Restaurant Supervisor/Duty Manager
Cecchinis Restaurant (Ayr) —Ayr
- £12.30 - £13.50 an hour
- Full-time
- Hospitality
- Culinary experience
- Customer service
- Employee discount
Quick apply
10d
FOR7 - Administrator / Receptionist
Enhance Healthcare Ltd —Ayr
- £12.88 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Administrative experience
Quick apply
3d
Restaurant Floor Manager
Auchrannie Resort —Isle Of Arran
- Up to £34,000 a year
- Weekend availability
- Management
- Hotel
- Supervising experience
- Referral programme
Quick apply
10d
Security - Security Manager - SE1
Parkdean Resorts —Saltcoats
- £34,029 a year
- Customer service
- Team management
- Resort
- Store discount
- Employee assistance programme
Quick apply
9d
Sports and Leisure - Activity and Leisure Manager - SP2
Parkdean Resorts —Ayrshire
- Weekend availability
- Customer service
- First Aid Certification
- Resort
- Store discount
- Employee assistance programme
Quick apply
4d
Banqueting Manager
Trump Turnberry - Banqueting —Turnberry
- Full-time
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Brand & Marketing Senior Manager
Trump Turnberry - Sales & Marketing —Turnberry
- Full-time
- Hospitality
- Leadership
- Resort
- Employee assistance programme
- Employee discount
Quick apply
14d
Assistant Operations Manager
RAD Hotel Group —Cumnock
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
Food & Beverage Opportunities
Trump Turnberry —Turnberry
- Full-time
- Hospitality
- Bar
- Hotel
- Free parking
- Referral programme
Quick apply
Duty Manager
Trump Turnberry - Front Office —Turnberry
- Nights as needed
- Hotel
- Supervising experience
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
10d
Assistant Restaurant Manager
RAD Hotel Group —West Kilbride
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
Restaurant Manager
Fitzsimmons Group —Irvine
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Employee discount
Quick apply
Hotel Duty Manager
Fitzsimmons Group —Irvine
- From £13.90 an hour
- Weekend availability
- Hospitality
- Management
- Hotel
- Free parking
- Employee discount
Quick apply
6d

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Operations Manager

RAD Hotel Group -
Ayr

Quick apply

Job details

Full-time

Qualifications

Hospitality
Leadership

Full job description

Job Ref: RAD1277

Branch: Fairfield House Hotel

Location: Fairfeild House Hotel, Ayr

Salary/Benefits: Competitive Rate (DOE) Plus Tips and Benefits

Contract type: Permanent

Hours: Full Time

Hours per week: 48

Posted date: 16/06/2026

Closing date: 18/07/2026

Operations Manager

Fairfield House Hotel

Full-Time

We’re seeking an experienced Operations Manager to oversee day-to-day operations at Fairfield House Hotel, ensuring smooth service, operational efficiency, and excellent guest experiences.

At RAD Hotel Group, we pride ourselves on creating memorable experiences through exceptional hospitality, distinctive venues, and a commitment to excellence. Our award-winning collection of hotels and venues across Scotland each have their own unique personality, but all share the same RAD values: quality, passion, and genuine care for our guests and people.

What You’ll Be Doing:

Overseeing the daily operations of the hotel to ensure smooth, efficient service across all departments.
Leading, motivating, and developing departmental managers and wider hotel teams.
Taking ownership of operational performance, ensuring delivery against service standards, financial targets, and guest satisfaction.
Managing staffing levels, rotas, and operational costs in line with budgets and business forecasts.
Monitoring guest feedback, including online reviews, and implementing improvements to maintain exceptional service standards.
Supporting the delivery of corporate events, private functions, restaurant, bar, and accommodation operations.
Maintaining high standards of health safety, compliance, cleanliness, and presentation throughout the hotel.
Working closely with senior management to drive revenue, profitability, and overall business performance.

What We’re Looking For:

Proven experience in an Operations Manager or senior management role within hospitality.
Strong leadership skills with the ability to inspire, motivate, and develop high-performing teams.
Excellent communication and organisational abilities.
A proactive, hands-on management style with strong problem-solving and decision-making skills.
A strong commercial mindset with experience managing budgets, labour controls, and performance targets.
Passion for delivering exceptional customer service and memorable guest experiences.
Ability to perform effectively in a fast-paced, high-volume hospitality environment.
Professional presentation and a positive, approachable manner.

What We’ll Offer You:

4-weekly tips
Competitive rate (DOE)
Weekly pay
Discount across all RAD Hotel Group venues
Uniform provided
Staff meal on duty
Career progression opportunities
Birthday and length of service incentives

Fairfield House Hotel combines luxury with comfort alongside a relaxed atmosphere and peaceful surroundings.
The entirety of the hotel embodies a warm and elegant nature, our 44 guest rooms offer a combination of traditional and modern touches which are complimented by the magnificent sea views.

Located in Ayr on the west coast of Scotland, Fairfield House Hotel is close to the beachfront making it the perfect place to relax and take in the tranquil surroundings of this seaside town.

Quick apply

Refine Your Search

guest experience manager jobs in ayr, say

Operations Manager

Event & Sales manager

Estates Manager

Holiday Home Sales - Holiday Home Sales Manager Designate - HH1

Restaurant Manager

Spa Manager

Duty Manager - Hospitality

Restaurant Supervisor/Duty Manager

FOR7 - Administrator / Receptionist

Restaurant Floor Manager

Security - Security Manager - SE1

Sports and Leisure - Activity and Leisure Manager - SP2

Banqueting Manager

Brand & Marketing Senior Manager

Assistant Operations Manager

Food & Beverage Opportunities

Duty Manager

Assistant Restaurant Manager

Restaurant Manager

Hotel Duty Manager

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Operations Manager

Fairfield House Hotel

Full-Time

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