Guest experience manager Work, Jobs in Ayrshire (with Salaries)

General Manager
Abbotsford Hotel —Ayr
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Hotel
- Human resources
- Free parking
- Employee discount
Quick apply
11d
Holiday Home Sales - Holiday Home Sales Manager Designate - HH1
Parkdean Resorts —Ayrshire
- £42,230 a year
- Weekend availability
- Sales
- Travel
- Leadership
- Store discount
- Employee assistance programme
Quick apply
Assistant Leisure Club Manager
RAD Hotel Group —West Kilbride
- Weekend availability
- Management
- Customer service
- Hotel
- Employee discount
Quick apply
6d
Deputy Manager
First Edition —Kilmarnock
- £32,900 a year
- Full-time
- Employee discount
Quick apply
12d
Operations Manager
RAD Hotel Group —Troon
- Full-time
- Hotel
- Leadership
- Hotel experience
Quick apply
9d
Duty Manager - Hospitality
The Stravaig —Ayr
- £13 - £14 an hour
- Full-time
- Bilingual
- Hospitality
- Hotel
- Free parking
- Employee discount
Quick apply
Recruitment Coordinator
RAD Hotel Group —Cumnock
- Full-time
- Hospitality
- Hotel
- Administrative experience
- Employee discount
Quick apply
5d
Maintenance - Maintenance Assistant - MA1
Parkdean Resorts —Ayrshire
- Weekend availability
- Maintenance
- Hand tools
- Resort
- Store discount
- Employee assistance programme
Quick apply
Brand & Marketing Senior Manager
Trump Turnberry - Sales & Marketing —Turnberry
- Full-time
- Hospitality
- Leadership
- Resort
- Employee assistance programme
- Employee discount
Quick apply
Duty Manager
Trump Turnberry - Front Office —Turnberry
- Nights as needed
- Hotel
- Supervising experience
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Retail Manager
Trump Turnberry - Golf Operations —Turnberry
- Weekend availability
- Hospitality
- Management
- Customer service
- Flexible schedule
Quick apply
Restaurant Manager
RAD Hotel Group —Ayr
- Overtime
- Hospitality
- Restaurant management
- Hotel
- Employee discount
Quick apply
Duty Manager
RAD Hotel Group —West Kilbride
- Overtime
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
13d
Hotel Duty Manager
Fitzsimmons Group —Irvine
- From £13.40 an hour
- Weekend availability
- Hospitality
- Management
- Hotel
- Free parking
- Employee discount
Quick apply
Deputy Manager
Buzzworks Holdings —Kilmarnock
- £32,000 - £33,500 a year
- Full-time
- Hospitality
- Communication skills
- Employee discount
Quick apply
5d
Receptionist
Mercure Ayr —Ayr
- £12.90 an hour
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
General Manager
ORO —Glasgow
- £18 - £24 an hour
- Part-time
- Serving
- Management
- In-person
- Free parking
- Store discount
Quick apply
General Manager
Goals Football —Glasgow
- £34,250 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
General Manager
S K & B INNS —Glasgow
- £33,000 - £34,500 a year
- Weekend availability
- Hospitality
- Culinary experience
- Customer service
- Free parking
- Sick pay
Quick apply
Spa Therapist
Trump Turnberry —Girvan
- £13.30 - £15.15 an hour
- Part-time
- Customer service
- English
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

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General Manager

Abbotsford Hotel -
Ayr

Quick apply

Job details

Permanent | Full-time
£40,000 - £50,000 a year
11 days ago

Benefits

Free parking
Company events
Employee discount
On-site parking

Qualifications

Hospitality
Personal Licence
Human resources
Organisational skills
Leadership
Communication skills
Hotel experience

Full job description

The Abbotsford Hotel is a long-standing boutique hotel in Ayr combining historic charm with modern hospitality following a recent remodel. Part of Southern Ayr Ltd, we pride ourselves on delivering exceptional guest experiences across our bedrooms, vibrant restaurant and bar, and event spaces, while maintaining a warm, welcoming atmosphere for visitors and locals alike.

Job Overview

We are seeking an experienced and dynamic General Manager to lead our team and oversee all aspects of operations. This is a hands-on leadership role, ideal for a passionate hospitality professional who thrives in a busy, guest-centric environment and has a proven track record in hotel or hospitality management.

Key Responsibilities

Provide overall leadership and operational oversight of the hotel, including front of house, housekeeping, food & beverage, reservations and events.
Develop and implement strategies to drive guest satisfaction, revenue, and profitability.
Collaborate with our People Team to recruit, train, mentor and motivate a high-performing team, fostering a positive culture which aligns with Our Why and Values.
Oversee financial planning, budgeting, and cost control to achieve business targets and operational goals.
Ensure high standards of service quality, cleanliness, health & safety, and regulatory compliance.
Act as the public face of the hotel, responding to guest feedback and building relationships with clients and partners.
Collaborate with the ownership on marketing, promotions and strategic growth initiatives.

About You

Proven experience in a senior hospitality or hotel management role.
Strong leadership, communication and organisational skills.
Commercially astute with the ability to manage budgets and performance indicators.
Excellent customer service ethos and ability to resolve guest issues effectively.
Ability to work flexible hours as required in a hospitality environment.
Knowledge of human resources practices related to recruitment, training, and employee relations.
Proficiency in using hotel management software and technology systems is preferred.

Experience Requirements

A minimum of 5 years' experience in a hotel or hospitality environment
A minimum of 2 years in a managerial or supervisory role
A strong understanding of restaurant, bar and hotel operations
Personal license holder
Strong communication, interpersonal and organisational skills

What matters to us

We hire for attitude as much as experience. You’ll fit in well if you:

Treat others with respect and kindness, whether it’s guests or teammates.

Take accountability for your role and the experience you help create.

Enjoy being part of a team and bring strong team spirit.

Take pride in delivering great service and the small details that make a difference

Stay calm and positive in a busy environment.

Benefits

Opportunity to shape and grow an independent hospitality business
Leadership and development opportunities
Staff discounts
Potential performance-based incentives

If you are passionate about the hospitality industry and have the skills necessary to excel in this role, we would love to hear from you. Join our team as a General Manager and contribute to creating memorable experiences for our guests.

Job Types: Full-time, Permanent

Pay: £40,000.00-£50,000.00 per year

Benefits:

Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in ayrshire

General Manager

Holiday Home Sales - Holiday Home Sales Manager Designate - HH1

Assistant Leisure Club Manager

Deputy Manager

Operations Manager

Duty Manager - Hospitality

Recruitment Coordinator

Maintenance - Maintenance Assistant - MA1

Brand & Marketing Senior Manager

Duty Manager

Retail Manager

Restaurant Manager

Duty Manager

Hotel Duty Manager

Deputy Manager

Receptionist

General Manager

General Manager

General Manager

Spa Therapist

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