Customer support & client services occupations Work, Jobs in Backworth, Nbl (with Salaries)

Customer Support Advisor (Fixed-Term Contract)
One Utility Bill —Newcastle upon Tyne
- £27,976 a year
- Full-time
Quick apply
14d
Customer service Advisor (Sales)
TEAM RH FITNESS LTD —Gateshead
- £26,250 - £26,251 a year
- Sales
- Typing
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor (Payments and Retentions)
TEAM RH FITNESS LTD —Gateshead
- £26,250.00 - £26,250.01 a year
- Sales
- Customer service
- Typing
- Free parking
- Employee discount
Quick apply
Sales Advisor
Clementine Services Ltd —Wallsend
- £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
7d
Customer Services Advisor
Printed.com —Cramlington
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Quick apply
Retentions Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Annual leave
- Employee discount
Quick apply
Customer Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Contracts
- Free parking
- Annual leave
Quick apply
6h
Client Coordinator
Schawk UK Limited —Gateshead
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
Quick apply
7d
Onboarding Agent
Everything Managed Group —Newcastle upon Tyne
- £27,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
12d
Customer Services Specialist
Nuby UK —Birtley
- £23,000 - £25,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Store discount
Quick apply
Customer Service Representative
REFLEX LABELS LIMITED —Newcastle upon Tyne
- Full-time
- Customer service
- No experience needed
- Organisational skills
14d
Customer Management Representative (Maternity Cover)
Dräger UK & Ireland —Blyth
- Hybrid work
- Customer service
- Microsoft Office
- IT
11d
Customer Service Representative
Tesco Insurance —Newcastle upon Tyne
- £25,200 - £26,000 a year
- Full-time
- Hospitality
- Communication skills
- Free parking
- Employee discount
Customer Service Expert
Teleperformance —Gateshead
- £12.71 an hour
- Full-time
- Customer service
- In-person
- Paid training
- Employee assistance programme
Retention & Quality Specialist
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,000 - £26,000 a year
- Full-time
- Communication skills
- Employee discount
- Referral programme
Quick apply
Customer Service Executive
Ascendus Group Ltd —Newcastle upon Tyne
- £12.80 - £16.00 an hour
- Part-time
- Spanish
- Sales
- Customer service
Quick apply
Customer Support Apprentice
Sage —Newcastle upon Tyne
- £14,560 - £28,000 a year
- Hybrid work
- AI
- Communication skills
- Employee discount
Customer Service Advisor
XPS Pensions Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- CRM software
- Customer service
- Organisational skills
- Employee discount
- Referral programme
4d
Customer Service Team Leader
Tesco Insurance —Newcastle upon Tyne
- £33,040 - £38,000 a year
- Weekend availability
- Customer service
- Leadership
- Communication skills
- Employee discount
5d

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Customer Support Advisor (Fixed-Term Contract)

One Utility Bill -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£27,976 a year
14 days ago

Full job description

Customer Support Advisor

Fixed Term Contract (4 months) | £27,976

We are looking for a motivated and driven Customer support Advisor who’s great at multitasking and loves providing amazing customer service as part of a warm and friendly Customer support team.

A little bit about us

We are a tech business that bundle household bills into one fixed monthly payment. One payment means easier finances, less time on the phone to suppliers, and less admin. It’s a game changer.

It’s also a gorgeous place to work. Everybody gets stuck in to make things work, the team will make you feel welcome from day one, and the office is near some pretty great pubs.

Our people scored us a whopping 9.3 out of 10 for “I recommend One Utility Bill as a place to work” in our last employee engagement survey.

What you’ll be doing

You’ll be at the forefront, engaging with customers, addressing their issues, and ensuring they leave the conversation satisfied. With our outstanding TrustPilot score, we are committed to maintaining our high standards. As an expert in live chats, phone calls, and emails, you will resolve customer queries swiftly and efficiently.

Customers rely on us to manage their bills, keeping their lights and broadband running smoothly. When things go wrong, it can have a significant impact, leading to tense calls. Your role is to rectify the situation and ensure customers feel positive about their experience with us.

A little bit about you

Cool, calm, and collected, even when things are hectic

Ability to manage your own workload by being self-sufficient

️ Strives to deliver exceptional service

Great at handling complaints from frustrated or confused customers

Just as good at putting a smile back on someone’s face

️ Lovely to chat to, and confident on the phone.

What you’ll get from us

As well as all of the great perks listed below, here’s what you can expect to gain financially from this role…

An annual salary of £27,976 , pro-rata to reflect the length of your fixed-term contract

Annual bonus structure, pro-rata to reflect your start date and length of contract

How we do stuff around here

We’re a fast-growing, high-performing business and that’s because everyone chips in to make things work and we all know what we need to do to succeed. Performance metrics are only part of the equation, they tell us what we need to achieve. Our company values and goals tell us why and our competencies, how. Here’s some key OUB terminology that you’ll become very familiar with.

Our Company Values

Matter | Everyone’s role is essential, OUB is on a mission and we can’t do it without you.
Own It | Take responsibility for your domain. Trust yourself and trust others to deliver.
Graft | Work hard and smart. That’s how we grow and do the best for our customers.
Work as One | Respect other people. Try to leave your ego at the door.
Do the Right Thing | Treat everybody well and do your best. Support one another’s goals.
Drop and Roll | Learn from mistakes, get comfy with change and do your best to adapt.
Set the Bar High | Whether you're solving problems or making a brew. Do it with gusto.
Be Fiercely You | Be human and be genuine. Bring your skills and yourself to work.
Enjoy the Journey | Have some fun, and make sure others do too.

Our Competencies

Dependable | Taking ownership of performance and demonstrating accountability.
Customer First | Thinking about the customer before making any decision.
Co-Star | Collaborating and communicating. Showing a commitment to shared goals.
Expert | Seeking out knowledge and opportunities to perform better in my role.
Leadership | Communicating shared goals clearly and effectively.

This role will be fully office based for the duration of your contract. Your working hours will be done on a rota basis between the hours of 8am and 6pm.

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in backworth, nbl

Customer Support Advisor (Fixed-Term Contract)

Customer service Advisor (Sales)

Customer Care Call Advisor

Customer Service Advisor (Payments and Retentions)

Sales Advisor

Customer Services Advisor

Retentions Advisor

Customer Advisor

Client Coordinator

Onboarding Agent

Customer Services Specialist

Customer Service Representative

Customer Management Representative (Maternity Cover)

Customer Service Representative

Customer Service Expert

Retention & Quality Specialist

Customer Service Executive

Customer Support Apprentice

Customer Service Advisor

Customer Service Team Leader

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