Quality specialist Work, Jobs in Bacup, Lan (with Salaries)

Veteran Liason
One Claims Management —Rawtenstall
- £30,000 a year
- Full-time
- CRM software
- Customer service
- Military
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Support & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
12d
Data Governance Specialist
Together —Cheadle
- £45,000 - £60,000 a year
- Full-time
- SQL
- IT
- In-person
- Health & wellbeing programme
- Gym membership
Quick apply
Independent Domestic Violence Advisor
The Emily Davison Centre —Accrington
- £25,000 - £29,572 a year
- Weekend availability
- Working with children
- Bachelor's degree
- In-person
- Free parking
Quick apply
3d
Specialist CYPMH Practitioner
Lancashire and South Cumbria NHS Foundation Trust —Burnley
- £47,810 - £54,710 a year
- Full-time
- Hospital
- IT
- Care plans
10d
Service Coordinator
Care Services To You LTD —Preston
- £40,608 - £43,488 a year
- Overtime
- In-person
- Care plans
- Leadership
- Free parking
- Employee discount
Quick apply
Retail Specialist
HOPE Menswear —Rochdale
- £13.50 - £15.00 an hour
- Full-time
- Customer service
- Merchandising
- In-person
- Store discount
- Employee discount
Quick apply
2d
Hepatology Assistant
East Lancashire Hospitals NHS Trust —Blackburn
- £28,392 - £31,157 a year
- Part-time
- Travel
9d
Talent Acquisition Specialist
Thwaites —Blackburn
- £37,000 a year
- Full-time
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
Early Help Partnership Link Worker
Tameside Council —Tameside
- £31,022 - £33,699 a year
2d
Field Care Supervisor
Homecare For You Ltd —Burnley
- £26,000 - £27,500 a year
- Full-time
- In-person
- Care plans
- Leadership
- Free parking
- Annual leave
Quick apply
9d
Portfolio Lead Worker
Rochdale Council —Rochdale
- £36,363 - £39,862 a year
- Weekend availability
2d
Multichannel Cx Agent
Vintage Cash Cow —Morley
- £26,250 a year
- Full-time
Quick apply
Quality Control Coordinator
Premier Textiles Ltd —Stockport
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Employee assistance programme
Quick apply
6d
Trainee High Intensity Therapist - University of Sheffield/Calderdale
Vita Health Group —Calderdale
- £39,227 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Teaching
5d
Collections Specialist
Together —Cheadle
- Full-time
Quick apply
Technical Chemist
Logco Manufacturing —Elland
- £33,000 - £40,000 a year
- Full-time
- Laboratory experience
- No degree
- Quality control
Quick apply
12d
Head of School - Primary
Outcomes First Group —Rossendale
- £63,903.82 a year
- Monday to Friday
- Leadership
- Communication skills
- School
- Employee discount
6d
Customer Service Advisor
Keycare Limited —Shipley
- From £24,882 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Quick apply
13d
Data and Insights Administrator
eoa (Employee Ownership Association) —Manchester
- £27,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- English
- Administrative experience
- Annual leave
- Sick pay
Quick apply
9d

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Veteran Liason

One Claims Management
Rawtenstall

Quick apply

Job details

Permanent | Full-time
£30,000 a year
3 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Discounted or free food
Company pension
On-site parking
Free fitness classes

Qualifications

CRM software
Customer service
Military
Microsoft Office
IT
Communication skills

Full job description

About the Role

We are seeking a veteran to speak with fellow veterans and conduct structured eligibility questionnaires primarily relating to potential noise-induced hearing loss (NIHL) claims, including other military claim types. The successful candidate will use their military experience and understanding of service life to build rapport, gather accurate information, and assess whether individuals may qualify for further review by claims specialists.

Applicants must be within 20 miles of the office location, which is based in Rossendale, Lancashire.

Key Responsibilities

Contact veterans by telephone or other company approved communication channels.
Meet agreed quality, productivity, and compliance targets
Conduct structured eligibility questionnaires relating to potential military claims.
Build trust and rapport with veterans while maintaining a professional and empathetic approach.
Gather detailed information regarding military service, occupational duties, exposure to noise, hearing-related symptoms, and relevant medical history.
Accurately record responses within the company’s customer relationship management (CRM) system.
Explain the next stages of the claims assessment process in a clear and compliant manner.
Identify potentially eligible claimants and send cases to the appropriate law firms for further review.
Ensure all interactions comply with data protection, confidentiality, and regulatory requirements.
Maintain high standards of customer service and professionalism throughout the claimant journey.

Essential Requirements

Military veteran with a good understanding of Armed Forces culture and service environments.
At least 5 years of military service with operational experience.
Excellent communication and active listening skills.
Ability to engage with individuals from diverse military backgrounds.

Desirable Requirements

Previous experience in customer service, call handling, veteran support, claims intake, case management, or recruitment.
Understanding of GDPR and data protection requirements.
Experience using CRM systems.
Strong attention to detail and accurate data-entry skills.
Comfortable discussing potentially sensitive health and service-related matters.
Professional telephone manner and customer-focused approach.
Competent IT skills, including CRM and Microsoft Office applications.
Ability to work independently and manage workload effectively.

Pay: £30,000.00 per year

Benefits:

Casual dress
Company pension
Discounted or free food
Free fitness classes
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

quality specialist jobs in bacup, lan

Veteran Liason

Customer Support & IT Advisor

Data Governance Specialist

Independent Domestic Violence Advisor

Specialist CYPMH Practitioner

Service Coordinator

Retail Specialist

Hepatology Assistant

Talent Acquisition Specialist

Early Help Partnership Link Worker

Field Care Supervisor

Portfolio Lead Worker

Multichannel Cx Agent

Quality Control Coordinator

Trainee High Intensity Therapist - University of Sheffield/Calderdale

Collections Specialist

Technical Chemist

Head of School - Primary

Customer Service Advisor

Data and Insights Administrator

I want to receive the latest job alerts for quality specialist in bacup, lan

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