Patient access occupations Work, Jobs in Baildon, Wyk (with Salaries)

Patient Services Assistant - Haworth Medical Centre
Modality Partnership - AWC Division —Haworth
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Receptionist/Administrator
Eccleshill Village Surgery —Bradford
- £13.01 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Organisational skills
Quick apply
9d
Medical Receptionist
Thornbury Medical Centre —Bradford
- From £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Front desk
- Free parking
Quick apply
12d
Patient Contact Assistant - Silsden Medical Practice
Modality Partnership - AWC Division —Silsden
- £12.71 an hour
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Medical Administrator
Independent Medical Agency —Bradford
- £25,000 - £29,000 a year
- Full-time
- Google Suite
- English
- Administrative experience
- Free parking
Quick apply
13d
Patient Services Assistant - AWC Division
Modality Partnership - AWC Division —Keighley
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
Patient Co-ordinator
EvoDental —Middleton Park
- From £30,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
2d
Medical Receptionist/Care Navigator
Hawthorn Surgery —Leeds
- £12.71 an hour
- Part-time
- GP surgery experience
- English
- Administrative experience
- Annual leave
Quick apply
9d
Receptionist
Optegra —Bradford
- £24,840 - £26,910 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
Radiotherapy Booking Clerk
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,760 - £27,476 a year
- Part-time
- Communication skills
- Teaching
Clerical Officer
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,272 a year
- Full-time
- Organisational skills
- Teaching
10d
Bank Ward Administrator
Spire Healthcare —Elland
- Computer literacy
- Administrative experience
- Communication skills
- Free parking
- Annual leave
10d
Customer Service Advisor - Call Centre
Specsavers Home Visits- South Yorkshire/East Yorkshire —Barnsley
- £24,420.00 - £25,174.50 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
11d
Administrative Co-ordinator
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,760 - £27,476 a year
- Part-time
- Management
- Communication skills
- Teaching
10d
Patient Services Administrator
Nuffield Health —Leeds
- £25,038 a year
- Full-time
- IT
- Employee discount
- Gym membership
Administrator
PPG Health In Justice —Leeds
- Up to £28,574 a year
- Monday to Friday
- Annual leave
- Employee discount
Faecal Immunochemical Test Pathway Navigator
Bradford Teaching Hospitals NHS Foundation Trust —Bradford
- £28,392 - £31,157 a year
- Full-time
- Communication skills
2d
Medical Secretary /Administrator in a GP Practice
Nidderdale Group Practice —Harrogate
- From £13.08 an hour
- Part-time
- Microsoft Outlook
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
5d
NHS Patient Services Coordinator
LivingCare Group Ltd —Leeds
- £13.36 an hour
- Full-time
- Organisational skills
- In-person
- Office experience
- Free parking
- Store discount
Quick apply
4d
Receptionist/Optical Assistant
Eye2Eye Opticians —Leeds
- Part-time
- Administrative experience
- Travel
- Front desk
- Store discount
- Employee discount
Quick apply
4d

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Patient Services Assistant - Haworth Medical Centre

Modality Partnership - AWC Division -
Haworth

Quick apply

Job details

Permanent | Full-time
£12.71 an hour
12 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Computer literacy
Microsoft Office
Patient care
Front desk
IT
Communication skills
Office experience

Full job description

Job advert – Patient Service Assistant

Ready to make an impact? Why not consider joining us as a Patient Services Assistant within AWC Division of Modality Partnership!

If you love helping people, enjoy variety, you want to acquire skills which embrace new technologies, and you want a role where everyday matters, we want to hear from you!

Apply now and join a team that values commitment, accountability, respect, and excellence (CARE).

We are looking for Patient Services Assistants (Receptionists) to join our team at Haworth Medical Centre full time. This is so much more than a traditional reception role as you will be a vital part of a team embracing technology and automation to support online, patient-facing services, and back-office administration.

Your acquired skills will maximise the use of technology to manage patient appointments and enquiries efficiently, helping ensure our practices run smoothly while delivering an outstanding patient experience.

If you are a problem-solver who enjoys interacting with people and want to make a real difference every day, this could be the role for you.

Why join us?

NHS pension scheme
Minimum 27 days annual leave + 8 bank holidays (pro rata)
Employee discounts and benefits
Employee Assistance Programme (EAP)
Career development and education pathways
Enhanced family-friendly policies
Flexible working options
Wellbeing support initiatives

Main duties of the job

This is a dynamic, patient-facing, back-office, and digitally advanced customer service role that maximises the use of digital tools and automation to maximise patient care and the overall patient experience. You will provide compassionate support, answer patient queries, and signpost to the right team member.

You will work in innovative ways, embracing new technologies such as digital patient triage and automation to support the delivery of high-quality patient care.

Key responsibilities include:

Managing appointments and patient enquiries using the provision of digital patient triage which may be initiated through online, in person, or via telephone requests
Handling administrative tasks efficiently embracing IT and innovative automation
Supporting the practice with flexibility, innovation, and problem-solving
Contributing as a confident and caring member of the team

You will need adaptability, initiative, and the drive to make a difference every day and in return you will be rewarded with meaningful work, genuine job satisfaction, and the fulfilment of seeing the positive impact you make as part of a supportive, values-driven team.

Overview of Your Organisation

Our AWCpractices are part of Modality Partnership, one of the UK’s largest GP super-partnerships, serving over 450,000 patients with a workforce of more than 1,500 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.

In this role, you will develop key skills while helping to improve systems, processes, and ways of working across the organisation. You’ll work in alignment with our CARE values of Commitment, Accountability, Respect and Excellence, bringing them to life in every patient interaction and administrative task. You’ll gain a strong mix of digital, front-line, and back-office skills, playing an active role in enhancing both patient and staff experience.

All employees have access to our benefits scheme, NHS pension, and clear career development pathways. We value diversity and are proud to be an Equal Opportunities Employer, committed to fair treatment in line with the Equality Act 2010.

If you are looking for a rewarding role where your commitment and compassion truly count, apply now and grow your career with us in AWC Division, Modality Partnership.

Job Description

You should refer to the supporting documents for a full JD outlining core responsibilities.

Utilise technology such as digital triage and automation to manage appointments, handle enquiries, and embed a culture of care navigation, providing guidance and signposting patients to the most appropriate clinician or service while improving both the patient experience and back-office processes.
Accurately record information, and guide patients to the most appropriate clinician or service using a combined approach of digital tools and appropriate escalation within a multi-disciplinary team
Interact with patients and the wider team as required to provide and process information in response to enquiries, concerns and requests about practice and appropriate external services
To ensure that all interactions contribute to a positive patient experience and care
Work professionally as part of the Patient Services team, delivering high-quality reception, administrative, and support services to patients, visitors, clinicians, and allied health professionals.
To follow all relevant standard operating policies, procedures and protocols to ensure working in an efficient and courteous manner at all times.

This role combines online, digital, telephone, and front-line patient interaction with administrative responsibilities, offering the chance to develop a broad skill set and make a meaningful impact in line with our CARE values: Commitment, Accountability, Respect, and Excellence.

You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.

If you are seeking a challenging, rewarding role in a growing, supportive team, we’d love to hear from you.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements:

Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.

Right to work: Proof of UK working eligibility required at interview.

References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.

Employment history: Please notify us of any employment gaps of 6 weeks or more.

Person Specification: What are the minimum requirements all candidates need to meet?

Qualifications and Experience: We require high performing team members to join our team with:

Knowledge:

Knowledge of customer service principles

Reception protocols and call handling preferred but not essential

NHS / Clinical systems / MS Office applications

Previous experience in NHS/general practice preferred but not essential

Skills:

Excellent communication and interpersonal skills

Problem-solving and organisational ability

Tolerance to fast pace working retaining professionalism to be able to support patients appropriately

Computer literate and adaptable in line with new ways of working

Personal Qualities:

Confident, welcoming, professional, empathetic

Team player with a professional manner and appearance

Tactful, discreet, and proactive

Adaptable to taking on new skills and challenges

Flexible and responsive to new practices and working hours

Pay: £12.71 per hour

Benefits:

Company pension
Cycle to work scheme
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in baildon, wyk

Patient Services Assistant - Haworth Medical Centre

Receptionist/Administrator

Medical Receptionist

Patient Contact Assistant - Silsden Medical Practice

Medical Administrator

Patient Services Assistant - AWC Division

Patient Co-ordinator

Medical Receptionist/Care Navigator

Receptionist

Radiotherapy Booking Clerk

Clerical Officer

Bank Ward Administrator

Customer Service Advisor - Call Centre

Administrative Co-ordinator

Patient Services Administrator

Administrator

Faecal Immunochemical Test Pathway Navigator

Medical Secretary /Administrator in a GP Practice

NHS Patient Services Coordinator

Receptionist/Optical Assistant

I want to receive the latest job alerts for patient access occupations in baildon, wyk

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