Customer relations Work, Jobs in Baldock, Hrt (with Salaries)

Passenger Services Agent
PrimeFlight —Stansted
- Customer service
- Communication skills
- Free parking
- Employee discount
6d
Customer Service Advisor (Part-time)
GREENACRES LIVING MEMORIAL PARKS —Epping
- From £18,960 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
Employee Relations Advisor
Hightown Housing Association —Hemel Hempstead
- £36,090 a year
- Hybrid work
- Management
- Annual leave
People Administrator
European Tyre Enterprise Ltd —Letchworth
- £27,056.27 a year
- Full-time
- Management
- Administrative experience
- Human resources
- Annual leave
- Employee discount
People Administrator
KwikFit —Letchworth
- £27,056.27 a year
- Full-time
- Management
- Administrative experience
- Human resources
- Annual leave
- Employee discount
Casual Support Worker
Advance Housing and Support Ltd —Letchworth
- £13.33 - £14.94 an hour
- Weekend availability
- English
- Care plans
- Annual leave
- Employee assistance programme
10d
Part Time Gallery Manager ( Maternity Cover)
Byard Art —Cambridge
- £27,000 a year
- Part-time
- Management
- No degree
- Organisational skills
- Employee discount
Quick apply
Festival Bar Staff
Hospitality Recruitment Heads —Hitchin
- £10 - £14 an hour
- Bar
- No experience needed
- English
- Flexible schedule
Customer Service & Sales Advisor
Stellantis &You —Hatfield
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
Trainee Account Manager
uRisk —Buntingford
- £24,000 a year
- Full-time
- No experience needed
- In-person
Quick apply
Customer Service Assistant Manager
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- IT
- Communication skills
9d
Social Media Marketing Assistant
M I K I K I —Cambridge
- From £13 an hour
- Part-time
- Hybrid work
- Social media management
- Organisational skills
- Communication skills
- Store discount
- Work from home
Quick apply
7d
Ramp Agent
PrimeFlight —Stansted
- Overtime
- Supervising experience
- Driving
- Communication skills
2d
Customer and Trading Manager - Convenience
Sainsbury's —Letchworth
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
13d
Senior Customer Service Advisor
Barclays —Hemel Hempstead
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Admin Manager/PA
The English Garden Company ltd —Hatfield
- £40,000 - £45,000 a year
- Full-time
- English
- Administrative experience
- Supervising experience
- Free parking
Quick apply
2h
People Operations Senior Associate
BSI —Milton Keynes
- Full-time
- Remote
- English
- Continuous improvement
- Human resources
- Annual leave
- Bereavement leave
HR Coordinator
ProAmpac Melbourn —Royston
- £35,000 a year
- Full-time
- Administrative experience
- Human resources
- Organisational skills
Quick apply
4d
Media Sales Executive - Magazine, Website, Events
Yandell Publishing Ltd —Milton Keynes
- £28,000 - £31,000 a year
- Full-time
- In-person
- Communication skills
- School
- Life insurance
Quick apply
2d
Brand, Community and Communications Manager (12 month FTC)
Gearset —Cambridge
- Up to £1,500 a year
- Monday to Friday
- Hybrid work
- Salesforce
- DevOps
- Leadership
- Life insurance

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Passenger Services Agent

PrimeFlight -
Stansted

Apply Now

Job details

6 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
Referral programme

Qualifications

Customer service
GCSE
Communication skills

Full job description

At PrimeFlight UK we take pride in our part of enabling our customers to make the right connections at the right time. We believe that it’s the small things that matter - details, improvements and investments that make a collective difference for our customers, employees, partners, and the world we live in.

If you would like to be part of this service, putting our customers at the centre of what we do, then we would love to hear from you about joining our team.

Working in the Front of House Team you will be assisting the Passenger Services Manager to ensure that the service delivered to our customers is consistently professional and to an exceptionally high standard.

All processes must be performed in a smooth, timely and accurate manner. You should be able to demonstrate a hard-working, adaptable attitude and be able to thrive in a busy workplace

Role Responsibilities:

Complete processes and activities, in accordance with both CAA and DfT regulations and Airline(s), Airport(s) and company procedures.
To ensure the overall Passenger experience of passengers handled by PrimeFlight UK Limited is of an exceptional standard at all times.
Complete the check in and boarding process for passengers and their baggage, in accordance with European Aviation Safety Agency and the CAA regulation and in line with the Airline(s) policies, procedures and requirements.
Provide and maintain an excellent standard of customer service.
Work cohesively as part of the team so as to maximize co-operation leading to the efficiency and effectiveness of the operation.
Ensure effective communication with other departments as to maximise co-operation leading to the efficiency and effectiveness of the operation.
Ensure Memo’s/Station Instructions are read at beginning of each shift to ensure you are up to date with any changes relevant to your role.
Deal with customer complaints/problems, at source where possible, keeping line management informed.
Ensure within your role as an individual or member of the Front of House team you meet any targets/SLA/KPI set by the Airline(s) or PrimeFlight UK
Ensure a record of any incidents/accidents involving customers, staff, equipment & aircraft are reported immediately to your line manager.
Ensure all paperwork and administrative duties are completed in a timely manner and relevant information is forwarded where appropriate.
Ensure all equipment used such as wheelchairs are checked and conform to Health and Safety standards.
Ensure all working areas such as Check in desks, Ticket desk and Gates are in safe working order and to report any faults.

What were looking for?

We have plenty of challenge to keep you motivated, build on your current skills, and help you to grow. These will be your key responsibilities; you should recognise some of these in relation to your current skills and experience as well as some objectives that you will need training & development to achieve.

A desire to deliver exceptional customer service.
Effective communication and relationship building skills.
Ability to deal effectively with difficult people.
A proactive approach to working together.
Accuracy in both theoretical and practical workplace applications – an eye for detail.
An ability to work on one’s own initiative.
Ensure all Airline Service Level Agreements are met or exceeded
Ensure that all Key Performance Indicators are met or exceeded
All performance variances must be actioned promptly and honestly to ensure the integrity of the PrtimeFlight UK.
High level of performance and attendance.
Compliance of all Regulatory Bodies, HSE, Airline(s) Airports(s) and company procedures.
Demonstrate a high standard of personal presentation complying with the uniform standards and behaving in a polite and professional manor at all times.
The ability to perform tasks efficiently and accurately within defined time constraints.
Ability to perform all tasks with accuracy, efficiency and in a safe manner within defined time constraints

Core - English and Maths GCSE or equivalent grade C or above
Desirable - A recognised customer service training programme
Desirable - knowledge of airline systems and procedures.
Desirable- Work experience in an airport in a customer facing role.

Why Join Us?

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Referral programme

PrimeFlight UK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Apply Now

Refine Your Search

customer relations jobs in baldock, hrt

Passenger Services Agent

Customer Service Advisor (Part-time)

Employee Relations Advisor

People Administrator

People Administrator

Casual Support Worker

Part Time Gallery Manager ( Maternity Cover)

Festival Bar Staff

Customer Service & Sales Advisor

Trainee Account Manager

Customer Service Assistant Manager

Social Media Marketing Assistant

Ramp Agent

Customer and Trading Manager - Convenience

Senior Customer Service Advisor

Admin Manager/PA

People Operations Senior Associate

HR Coordinator

Media Sales Executive - Magazine, Website, Events

Brand, Community and Communications Manager (12 month FTC)

I want to receive the latest job alerts for customer relations in baldock, hrt

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