Senior operational manager Work, Jobs in Ballyclare, Ant (with Salaries)

Operations Manager
Yellowcom Ltd —Belfast
- £40,000 - £50,000 a year
- Full-time
- Management
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Senior Operations Manager
Quantum Flow Management Institute —Antrim
- £4,800 - £6,500 a month
- Full-time
- Bachelor's degree
- Business
- Leadership
Quick apply
6d
Senior Housing Operations Manager
Raynham Housing & Community Services —Lisburn
- £6,200 - £9,300 a month
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
General Manager
McKee's Farmshop —Newtownards
- From £40,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Store discount
Quick apply
13d
Security Service Delivery Manager
BidvestNoonan —Belfast
- Full-time
- Management
- Driving
- Travel
Quick apply
HR Manager
Tullyglass House Hotel —Ballymena
- £37,000 - £44,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Hotel
Quick apply
5d
Business Unit Manager - Production Support Business Enablement - Senior Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- No degree
- Employee assistance programme
- Employee discount
8d
General Manager
Wingstop UK - Belfast —Belfast
- £40,000 - £46,500 a year
- Part-time
- Leadership
- Restaurant
- Employee discount
Quick apply
13d
Senior IT Infrastructure Manager
MSP Systems Technology Group —Belfast
- £7,200 - £10,800 a month
- Full-time
- Organisational skills
- IT
- In-person
Quick apply
Senior Operational Contract Manager
National Crime Agency —Belfast
- £4,218 - £55,575 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
4d
Contract Team Operations Manager
TLT —Belfast
- Full-time
- Team management
- Leadership
5d
Course Manager
Balmoral Golf Club —Belfast
- £37,500 - £45,000 a year
- Full-time
- Management
- First Aid Certification
- Team management
- Free parking
Quick apply
4h
Senior Claims Handler
AXA —Belfast
21h
HSE Manager
CDE Group —Belfast
- Full-time
- Hybrid work
- Free parking
- Annual leave
Quick apply
Senior Key Accounts Manager
Mitie —Lurgan
- Full-time
- Hybrid work
- Management
- Mentoring
- Leadership
8d
Lead Operational Contract Manager
National Crime Agency —Belfast
- £4,218 a month
- Full-time
- Hybrid work
- Management
- Presentation skills
- Contracts
- Annual leave
4h
Commercial Director
May Consulting Limited Ltd —Belfast
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Negotiation
- Annual leave
Quick apply
5d
Commercial Manager
On Track Technicians —Lisburn
- £55,000 - £70,000 a year
- Full-time
- Management
- Project management
- Bachelor's degree
- Free parking
Quick apply
14d
Risk and Governance Manager
3173 —Belfast
- Full-time
- Remote
- Analysis skills
11d
Global Payroll Senior Manager
Pwc UK —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Project management

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Operations Manager

Yellowcom Ltd -
Belfast

Quick apply

Job details

Full-time
£40,000 - £50,000 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Management
Operations management
Telecommunication
IT
Leadership
Communication skills

Full job description

About Yellowcom

Yellowcom is one of Ireland and Scotland's most successful independent communications companies. We design, deliver, and support business-critical solutions across a wide range of sectors.

While telecoms remains at our core, we support customers through multiple high-growth service areas, including:

IT & Managed Services
Cybersecurity
Energy Solutions
Intercoms
Payment Terminals & Connectivity

Operating locally, nationally, and internationally, Yellowcom continues to grow its customer base. With offices in Belfast, Glasgow and Dublin, we provide a full end-to-end consultancy, installation, and managed service offering.

To support this growth, we are seeking an experienced Operations Manager to lead regional service delivery and operational performance across Northern Ireland.

The Role

This is a senior operational leadership role with responsibility for the day-to-day performance of Project Managers and Field Engineers, as well as the successful delivery of customer projects and services.

You will own regional operational outcomes, drive consistency and efficiency through strong process adherence, and act as a key link between delivery teams, customers, and senior leadership.

Key Responsibilities

Own end-to-end regional operational delivery, ensuring projects and services are delivered on time, to standard, and within agreed SLAs
Lead, manage, and develop Project Managers and Field Engineers, including performance management and regular 1:1s
Own day-to-day delivery and people performance
Be fully accountable for regional KPIs, including productivity and customer retention
Drive effective resource planning, including engineer and project scheduling
Act as the escalation point for customer and delivery issues across the region
Maintain oversight of all live orders and projects using Dynamics 365 CRM
Work closely with cross-functional teams across Belfast, Glasgow and Dublin
Report directly to the Head of Operations & Customer Experience
Oversee stock ordering and inventory management
Manage company vehicles via the vehicle tracking system
Champion continuous improvement, identifying and implementing process and performance enhancements
Ensure the highest standards of customer experience through professional communication and service delivery

Skills & Experience

Essential:

Proven experience in a senior operations, service delivery, or field operations management role
Strong people-management experience across Project Managers and Engineers
Demonstrated ownership of KPIs, performance metrics, and operational outcomes
Excellent stakeholder management and communication skills
Highly organised with a structured, methodical approach to operations
Strong problem-solving and decision-making ability
High attention to detail with a focus on quality and consistency
Positive, driven, and accountable leadership style

Desirable:

Experience within telecoms, IT, or technical service environments
Familiarity with CRM or service management platforms (Dynamics 365 advantageous)
Experience managing field-based or geographically dispersed teams

Benefits

Performance-related bonus
Bike to Work scheme
Company pension
Employee discount
Company events
On-site parking

Working Hours

Monday to Friday
On-site role based in Belfast office

Job Type: Full-time

Pay: £40,000.00-£50,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Application question(s):

Please describe your experience managing, including how you ensure day-to-day delivery, KPI performance, and a high-quality customer experience.

Work Location: In person

Quick apply

Refine Your Search

senior operational manager jobs in ballyclare, ant

Operations Manager

Senior Operations Manager

Senior Housing Operations Manager

General Manager

Security Service Delivery Manager

HR Manager

Business Unit Manager - Production Support Business Enablement - Senior Vice President

General Manager

Senior IT Infrastructure Manager

Senior Operational Contract Manager

Contract Team Operations Manager

Course Manager

Senior Claims Handler

HSE Manager

Senior Key Accounts Manager

Lead Operational Contract Manager

Commercial Director

Commercial Manager

Risk and Governance Manager

Global Payroll Senior Manager

I want to receive the latest job alerts for senior operational manager in ballyclare, ant

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