Learning and development administrator Work, Jobs in Bamber Bridge, Lan (with Salaries)

Customer Service Administrator – Reactive, Planned & Compliance
Eric Wright Group Limited —Preston
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
7d
GP Patient Co-ordinator
St Fillans Medical Centre —Preston
- £13 an hour
- Part-time
- Administrative experience
- IT
- In-person
- Annual leave
- Employee discount
Quick apply
12d
People and Learning Administrator
Community Gateway Association —Preston
- £13.45 an hour
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Sick pay
4d
IT Administrator (Temp)
Eric Wright Group Limited —Preston
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Welfare and Benefits Administrator
Partners Foundation Ltd —Wigan
- £23,775 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Work from home
- Sick pay
Quick apply
5d
Learning & Development Administrator
Blue Cross —Radcliffe
- £23,311 - £24,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
Quick apply
6d
Ward Administrator
Lancashire and South Cumbria NHS Foundation Trust —Preston
- £25,760 - £27,476 a year
- Part-time
10d
Education support administrator
Futuretrack advisors ltd —Manchester
- £24,420.00 - £38,175.40 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
2d
HR & Resourcing Administrator
Priory —Preston
- £21,483 a year
- Part-time
- Human resources
- Free parking
- Annual leave
Quick apply
Care Coordinator (Administrator)
HCRG Care Group —Preston
- £24,937 a year
- Customer service
- Driving
- Travel
- Employee discount
Quick apply
5d
Office Administrator
Navigators —Salford
- £19,573 - £24,420 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Facilities Administrator
Manchester United —Manchester
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
6d
Administrative Assistant
Lancaster University —Lancaster
- £26,093 a year
- Childcare
- Microsoft Excel
- Customer service
- Annual leave
7d
Learning Programme Manager
Think & Grow Learning Solutions Ltd —Liverpool
- £42,000 - £58,000 a year
- Full-time
- Supervising experience
- Education
- Bachelor's degree
- Health & wellbeing programme
- Referral programme
Quick apply
2d
Senior Analyst, EMEA Total Rewards
Westinghouse Electric Company —Preston
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Life insurance
Assistant Manager or Aspiring manager In GP Surgery
Primrose Bank Medical Centre & Ewood Medical Centre —Blackburn
- £28,275 - £31,200 a year
- Part-time
- Management
- GP surgery experience
- Supervising experience
- Free parking
Quick apply
HR Administrator
Best Lives Limited —Liverpool
- £25,409.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
3d
Financial Adviser (Chorley)
Perspective Financial Group —Chorley
- Monday to Friday
- Analysis skills
- Communication skills
- Time management
- Referral programme
Agentic Platform Architect / Systems Administrator
BGBx —Liverpool
- £65,000 - £75,000 a year
- Remote
- Azure
- DevOps
- Master's degree
- Annual leave
- Life insurance
Quick apply
Front of House & Campus Administrator
dBs Music —Manchester
- £26,500 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
5d

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learning and development administrator jobs near bamber bridge, lan

Customer Service Administrator – Reactive, Planned & Compliance

Eric Wright Group Limited -
Preston

Quick apply

Job details

Full-time
7 days ago

Benefits

On-site gym
Annual leave
Company pension
Employee assistance programme
Sick pay

Qualifications

Driving Licence
Customer service
Organisational skills
Communication skills
Time management

Full job description

Job Advert

The Eric Wright Group has a fantastic history. From our beginnings in construction to an award winning group of companies, our reputation is built on our Chairman's founding principles of a company that must be profitable, ethical and farsighted, as a result we have people, community and social value at our heart.

This is an exciting time for Eric Wright Facilities Management. If social value and profit for a purpose is important to you, as well as working as part of a wider Group with an experienced and supportive team then this is the role for you.

OUR VALUES INTEGRITY | EXCELLENCE | RESPECT | INNOVATION

The Role

We are looking to recruit a highly motivated and experienced individual who has excellent customer service skills to support our customer service and compliance teams as a Customer Service Administrator – Reactive, Planned & Compliance reporting.

The role is essential in ensuring high standards of customer satisfaction and compliance with stringent contractual KPIs and SLAs, dedicated to the University of Lancashire contract. You will be responsible for proactively maintaining and monitoring reactive tasks and assets interfacing with the Clients CAFM as well as our own systems. Ensure adherence to planned contractual SLA’s/KPI’s and escalate any issues as appropriate – ensuring resolution to these issues. Work closely with your peer group, EWFM FM, Operations Managers, Building Consultancy, Technical and Compliance Teams to ensure compliance across the client portfolio in terms of Planned Maintenance

Importantly the post will be a strategic interface between the site-based Clients, Site teams, FM and Subcontractors.

To maintain good service delivery to our clients in terms of reactive tasks
To amend resourcing on reactive and scheduled tasks to align with Mobile Maintenance Technician schedules – as required
To jeopardy manage the completion of tasks and scheduled tasks in accordance with contract / client requirements
To ensure that all service documentation is stored correctly using the mandatory naming conventions, interfacing with the Client CAFM & Compliance systems also to replicate the same data.
Support the Facilities Manager and clients in the retrieval of supporting evidence for planned maintenance regimes
To escalate any non-performance issues of supply chain or internal resources in relation to completion of planned maintenance and scheduled tasks to Helpdesk Manager, as necessary
Responsible for client reporting regarding planned maintenance as determined by the client contract
Progress remedial works identified following planned tasks and jeopardy manage such works to ensure the contractual KPIs/SLAs are adhered to
Provide performance management reporting on reactive work to internal and external stakeholders as required
Proactively manage continuous reduction of aged reactive work orders
Progress and monitor the quotation process aligned to the requirement of remedial works
Undertake audits of planned maintenance and scheduled tasks to ensure full compliance and report any issues or concerns to the Helpdesk Manager and Facilities Manager
Routinely inform the contract support team of any contract or financial changes
Take responsibility for, and escalate where necessary all high-risk tasks
Proactively manage continuous reduction of work orders and scheduled tasks
Raise purchase orders, complete timely goods receipting and process supplier invoices, ensuring an efficient and compliant end-to-end purchase-to-pay process.
General administrative support and other appropriate duties as directed
Contribute to company objectives by meeting own performance objectives

About You

Prior knowledge of technical aspects of planned maintenance tasks/regime
An effective communicator both oral and written
Extensive planning and organisational skills
PC literate with good knowledge of MS applications
Good all-round administration and time management skills
Accuracy and attention to detail
Comfortable in a high-pressured environment
Have the ability to work on own initiative in an organised, methodical and self-motivated way.
Flexible and adaptable approach to work
Have proactive “can do” approach
Previous experience of an integrated CAFM system ideal, but not essential, as full training will be given
Driving licence preferable, but not essential, although willingness to travel to client site (local) is non-negotiable.

In return we offer …

Enhanced annual leave starting at 26 Days + bank holidays rising with service

Learning and development - we offer a range of learning opportunities to develop talent at all levels within our business focussing on technical competence, upskilling, compliance and governance and career development.

Pension — 6.5% employer contribution of your salary into your pension to help you save for the future

BUPA - optional scheme and can include your family to the scheme (50% contribution)

Company sick pay scheme - Up to 20 days full pay in a rolling 12 month period

Group Income Protection – 50% of your salary covered for 3 years for long term illness

Enhanced Paid Family Leave - maternity, paternity, adoption, fertility, compassion, bereavement, crisis, emergency dependants, and much more

Onsite gym – we have a gym on site at Head Office which is free to use

Company Doctor – for when you can’t get to see your own or if you have any health concerns

Virtual GP - 24/7 access for when you need to speak to a GP

EAP – Employee Assistance Programme through Health Assured, supporting you and your family with advice, guidance and counselling on a variety of areas such as health, fitness, home life, finances and much more.

Mental Health support – through the Thrive app, approved by the NHS, provides tools, to tackle, prevent and manage common stressors such as sleep, bereavement, work issues etc. Also provides relaxation, breathing and meditation techniques and measures impact.

Savings scheme – Put aside an affordable amount for a rainy day in the future

Recognition awards – awards for long service and special birthdays

A comprehensive health and wellbeing strategy focussed on physical, emotional, financial and career wellbeing

What we do

As an award-winning leader in the property and construction industry, the Eric Wright Group demonstrates a culture of excellence in civil engineering, construction, development, property and facilities management that ensures long-term relationships with our partners and clients. The companies across the Group regularly collaborate to deliver outstanding results on bespoke projects for both public and private sector clients.

Our ethos

Working at the Eric Wright Group of companies is truly special. Owned by the Eric Wright Charitable Trust, we are a commercially focused business with a social purpose, which means that after reinvestment in the business, our profit is donated to charity via the Trust. This ownership structure provides a high level of stability for the Group and supports longer-term commercial and charitable strategies.

We are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference in communities every day.

The Eric Wright Group is committed to safeguarding and promoting the welfare of its employees, contractors and clients and expects its people to share this commitment. Successful applicants may be required to undertake a Disclosure and Barring (DBS) check or Disclosure Scotland check and to provide proof of their right to work in the UK. We are committed to equal opportunities, inclusion and fairness across all employment opportunities and service delivery. All managers and employees are expected to promote our values to ensure our workplaces and services are inclusive and accessible.

Quick apply

Refine Your Search

learning and development administrator jobs in bamber bridge, lan

Customer Service Administrator – Reactive, Planned & Compliance

GP Patient Co-ordinator

People and Learning Administrator

IT Administrator (Temp)

Welfare and Benefits Administrator

Learning & Development Administrator

Ward Administrator

Education support administrator

HR & Resourcing Administrator

Care Coordinator (Administrator)

Office Administrator

Facilities Administrator

Administrative Assistant

Learning Programme Manager

Senior Analyst, EMEA Total Rewards

Assistant Manager or Aspiring manager In GP Surgery

HR Administrator

Financial Adviser (Chorley)

Agentic Platform Architect / Systems Administrator

Front of House & Campus Administrator

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