Customer service Work, Jobs in Bargoed, Cay (with Salaries)

Antenatal Clerical Officer/Receptionist
Aneurin Bevan University Health Board —Ystrad Mynach
- £26,300 a year
- Part-time
- Data entry
- Front desk
- Communication skills
9d
International Sales Coordinator
Fox Group (Moving and Storage) Ltd —Cwmbran
- £26,500 - £32,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Free parking
Quick apply
8d
Retail Assistant - Part Time
Farmfoods —Tredegar
- £10.95 - £12.81 an hour
- Part-time
- Customer service
- School
- Annual leave
- Employee discount
Quick apply
4d
Business Manager
Fitness Factory Ltd —Newport
- £600 a week
- Full-time
- Hospitality
- Sales
- Business development
- Free parking
- Gym membership
Quick apply
8d
Receptionist
CJCH Solicitors —Blackwood
- £24,720 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
7d
Nights - Team Member
Premier Inn —Merthyr Tydfil
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
4d
General Assistant
Showcase Cinemas —Nantgarw
- Temporary
- Customer service
- Guest services
- Communication skills
- Annual leave
- Employee assistance programme
Nights Team Member
Premier Inn —Merthyr Tydfil
- Up to £13.66 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Office Administrator
ELBE INDUSTRIAL TYRES —Taff's Well
- From £25,420 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Inventory control
Quick apply
9d
Customer Adviser
Smart Money Cymru Community Bank —Blackwood
- £23,454.04 a year
- Full-time
- Microsoft Word
- Organisational skills
- Financial services
Quick apply
3d
Customer Service Advisor - Days
Capital on Tap —Cardiff
- £26,500 a year
- Full-time
- Communication skills
Veterinary Receptionist - Full Time
Medivet Group Ltd —Merthyr Tydfil
- £26,538.48 a year
- Full-time
- Front desk
- Annual leave
- Employee discount
10d
Customer Experience Advisor
Transport for Wales —Pontypridd
- £26,227.50 a year
- CRM software
1d
Trainee Optical Assistant
Specsavers —Blackwood
- £8.20 - £12.91 an hour
- Weekend availability
- Employee discount
- Sick pay
Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Customer service
- Computer literacy
- English
- Employee discount
- Life insurance
Quick apply
11d
Complaints Officer
BRC Jobs —Merthyr Tydfil
- £30,914 a year
- Call to connect
- Computer literacy
- Databases
- Continuous improvement
- Referral programme
Quick apply
Sales Agent
Quote Detective —Pontypool
- From £23,198 a year
- Full-time
- Customer service
- Computer literacy
- Writing skills
- Free parking
- Paid training
Quick apply
Customer Service/Sales Executive
EverTrek —Caerphilly
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Annual leave
Quick apply
12d
Sales Associate
Juss Marketing —Blackwood
- £450 - £600 a week
- Customer service
- Data analysis skills
- No experience needed
- Flexible schedule
Customer Sales Representative
LPN GROUP LTD —Cardiff
- Full-time
- Sales
- Customer service
- Data analysis skills
Quick apply
13d

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Antenatal Clerical Officer/Receptionist

Aneurin Bevan University Health Board -
Ystrad Mynach

Apply Now

Job details

Part-time
£26,300 a year
9 days ago

Qualifications

Collaborate with healthcare professionals
Customer service call handling
Inbound customer enquiry call handling
Updating electronic health records
Stakeholder liaison
Patient appointment coordination
Patient service
Appointment booking and call handling
Data entry
Front desk
Patient record updating
Communication skills
Welsh

Full job description

An exciting opportunity has arisen for a dedicated and enthusiastic individual to join the Antenatal Clerical team located across four sites – Royal Gwent Hospital, Ysbyty Ystrad Fawr, Nevill Hall Hospital and County Hospital.

This role involves both reception and office administrative duties including data inputting, booking appointments, answering patient queries and liaising with various stakeholders including midwives, GPs and consultants.

The successful candidate will contribute to a patient-focused environment by using strong organisational, communication, and administrative skills to support the delivery of safe and effective care.

Duties will be:
Work collaboratively as a member of the Antenatal Clerical and Reception Team to support the delivery of a comprehensive, efficient, and high-quality service.

Provide an excellent standard of customer service, acting as the first point of contact for patients attending antenatal outpatient clinics and ensuring a welcoming and supportive experience.

Respond to telephone enquiries from patients, healthcare professionals, and other stakeholders in a timely, courteous, and professional manner.

Action new and follow-up appointments, ensuring all bookings and associated outcomes are processed accurately and in line with departmental procedures and timescales.

Maintain accurate, up-to-date patient information across multiple systems, including WPAS, BadgerNet, and Soliton, ensuring data quality and confidentiality standards are upheld.

Liaise effectively with a range of healthcare professionals, including midwives, GPs, consultants, and other internal and external stakeholders, to support the smooth running of the service.

Demonstrate flexibility in meeting service requirements, including providing cross-cover across the four Antenatal sites when required

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Please refer to Main Duties of the Job Section.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Apply Now

Refine Your Search

customer service jobs in bargoed, cay

Antenatal Clerical Officer/Receptionist

International Sales Coordinator

Retail Assistant - Part Time

Business Manager

Receptionist

Nights - Team Member

General Assistant

Nights Team Member

Office Administrator

Customer Adviser

Customer Service Advisor - Days

Veterinary Receptionist - Full Time

Customer Experience Advisor

Trainee Optical Assistant

Customer Service Advisor

Complaints Officer

Sales Agent

Customer Service/Sales Executive

Sales Associate

Customer Sales Representative

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