client services Work, Jobs in barnes (with Salaries)

Client Services Executive
Creative Car Park Ltd —London
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
2d
Office Administrator
Disaster Care Capital Ltd —West London
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
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Property Inventory Clerk
ACT Property —Richmond
- £32,000 - £38,000 a year
- Full-time
- Customer service
- English
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12d
Customer Services / Administrator
Colbern Limited —London
- £20.55 - £27.00 an hour
16h
Client Success Partner
Commusoft —London
- £37,000 - £42,000 a year
- Full-time
- Hybrid work
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Customer Service Advisor
Arena Group —London
- Overtime
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Records Assistant
Abion —London
- £3,000 a month
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Client Services Administrator
Urbin Waste Ltd —London
- £26,500 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Client Success Executive
PEI Group —London
- English
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Customer Support Agent
Flatpay —London
- Full-time
- Customer service
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Travel Sales Consultant
Trailfinders —Kingston upon Thames
- £44,000 - £49,000 a year
- Full-time
- Sales
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Installation Support Agent
Flatpay —London
- English
- IT
- In-person
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ReliefOfficer
Mitie —London
- £13.85 an hour
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2d
Experienced Client Relationship Executive, Role in Richmond - West London
Asquire Wealth Management Ltd —Richmond
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Salesforce
- Analysis skills
Quick apply
1d
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Services Assistant
Argyll —London
- £27,615 a year
- Microsoft Office
- Administrative experience
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Dog Walker
Green Dog Walking —West Hampstead
- £500 - £600 a week
- Full-time
- Customer service
- English
- In-person
Quick apply
Property Client Accounting Assistant
Pinnacle Group —London
- £30,000 - £35,000 a year
- Microsoft Excel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Client Relationship Mananger
UPS —London
- Full-time
- Communication skills
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Client Services Executive

Creative Car Park Ltd -
London

Quick apply

Job details

Permanent | Full-time
£30,000 a year
2 days ago

Benefits

Company pension
Employee discount
Enhanced maternity leave

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Client services
Organisational skills
Communication skills

Full job description

Creative Car Park (CCP) is a car park management service that helps small to medium land and site owners maximise the value, convenience, and security of their parking areas.

As a leading UK car park management company with over 25 years in the industry, CCP leads the way in the development of parking technology and was the first to use ANPR camera technology to manage and enforce car parking.

We believe that a car park isn’t just somewhere where people leave their car. The experience in a car park often leaves a lasting impression, and that experience typically means the difference to a user of a good or a bad day.

Our mission is to develop the very best car park experience for both site owners and car park users, for peace of mind, security, and value. And we care about great parking…even the concrete places!

We continue to develop creative commercial solutions to meet the changing needs of car park owners and their communities around the country.

CCP is experiencing rapid change as it develops and adapts to a changing market to deliver on its ambition to grow ahead of market.

Role Purpose

The Client Service Executive plays a key role within the Service Team and is often the first point of contact for our clients. This role is responsible for delivering a professional, responsive and high-quality support experience to both new and existing clients.

Working within a fast-paced environment, the Client Service Executive will manage a high volume of inbound contact via telephone and email, ensuring all client queries are handled efficiently and resolved from start to finish. The role also supports the wider operational and onboarding teams with administration, site set up and client account maintenance.

The successful candidate will be highly organised, customer focused and able to communicate confidently and professionally at all levels

Key Responsibilities

· Act as the first point of contact for all inbound client enquiries via phone and email.

· Deliver exceptional customer service and maintain strong client relationships.

· Manage a high volume of daily client contact while maintaining accuracy and professionalism.

· Handle client queries from initial contact through to full resolution.

· Support clients with account queries, site updates, onboarding administration and after-sales support.

· Complete and maintain all administration relating to client accounts, site set up and service support.

· Liaise with internal departments to ensure timely resolution of client requests.

· Provide clear explanations and guidance to clients regarding services, processes and account queries.

· Accurately update internal systems and maintain detailed client records.

· Prioritise workload effectively and manage multiple tasks within agreed deadlines.

· Escalate issues where appropriate while maintaining ownership of the client experience.

· Support the wider Service Team with general administration and operational tasks.

Skills & Experience

· Excellent communication skills, both written and verbal.

· Professional and confident telephone manner.

· Strong customer service skills with a positive and proactive attitude.

· Ability to manage a high volume of inbound calls and emails in a fast-paced environment.

· Strong organisational skills with excellent attention to detail.

· Ability to prioritise workload and work effectively under pressure.

· Strong problem-solving skills and ability to take ownership of queries through to resolution.

· Good interpersonal skills with the ability to build relationships internally and externally.

· Competent in Microsoft Office, including Word, Excel and Outlook.

· Ability to work independently as well as part of a team.

Benefits:

Competitive compensation package including base salary.
Opportunities for professional growth and career advancement within the company.
Comprehensive training and development to enhance skills and knowledge.
Collaborative and supportive work environment.
Access to industry-leading technology and resources.

We are an equal opportunities employer, have a diverse workforce, and make our recruitment decisions based on your skills and experience. We can only accept applications from those who can prove their eligibility to work in the UK. No agencies, please.

This is a chance for you to join a meaningful and inspiring environment where you have the chance to make a daily impact. Every day you’ll work alongside passionate and down-to-earth colleagues who are dedicated, focused on delivering results, and love delivering stand out service.

If you’re the right person for the role, you’ll be part of an exciting journey in a dynamic, growing business. We are looking forward to receiving your application and meeting you.

Pay: £30,000.00 per year

Benefits:

Company pension
Employee discount
Enhanced maternity leave

Ability to commute/relocate:

London N3: reliably commute or plan to relocate before starting work (required)

Experience:

Client services: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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