network technician Work, Jobs in barnet, gtl (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
1d
Data Center Network Technician
Amazon Data Services UK Limited —Hemel Hempstead
- Full-time
- AWS
- Analysis skills
- Bachelor's degree
Junior IT Support Technician
SBITSL —London
- £26,500 a year
- Full-time
- Customer service
- English
- Analysis skills
Quick apply
7d
Computer Technician
Tech Link —London
- £40 an hour
- Temporary
- Hybrid work
- Software troubleshooting
- Customer service
- Travel
Quick apply
IT Support Technician - First Line Onsite: Immediate Start
Concero UK —Hitchin
- £25,000 - £29,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
8d
IT Technician
Consula Group LTD —London
- Up to £80,000 a year
- Part-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
Quick apply
5d
Local IT Support Technician
Fieldfisher —London
- Full-time
- IT
- In-person
- Communication skills
Technician, Site Services
ABACUS —London
- Monday to Friday
- Azure
- Travel
- Financial services
- Annual leave
- Employee discount
Quick apply
IT Support Technician
Elevate Technology Group —London
- £28,000 - £32,000 a year
- Azure
- Microsoft Outlook
- SharePoint
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
3d
IT Apprentice
North Hertfordshire District Council —Letchworth
- £25,033 a year
- Customer service
- IT
- Communication skills
4d
3rd Line Support Engineer
Metropolitan Thames Valley —London
- £44,997 - £47,365 a year
- Full-time
- Microsoft Office
Quick apply
8d
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
2d
Apprentice Field Technician
TXO Group —London
- £18,000 - £20,000 a year
- Full-time
- Travel
- Communication skills
Quick apply
4d
Service Desk Technician L2
Milestone Technologies, Inc. —London
- Monday to Friday
- Customer service
- IT
Capacity Installation Technician - North London, Infrastructure Delivery, Infrastructure Delivery
Amazon Data Services UK Limited —London
- Full-time
- AWS
- Travel
IT Support Technician
Wentworth Club —Virginia Water
- Full-time
- Microsoft Outlook
- SharePoint
Quick apply
10d
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Hitchin
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
8d
Data Centre Technician , Data Centre Operations
Amazon Data Services UK Limited —Slough
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
Data Centre Operations Technician
JLL —London
- 12 hour shift
- Microsoft Excel
- Microsoft Outlook
- English

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
1 day ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company vehicle and fuel card
Company phone
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

network technician jobs in barnet, gtl

Remote Support Desk Operative

Data Center Network Technician

Junior IT Support Technician

Computer Technician

IT Support Technician - First Line Onsite: Immediate Start

IT Technician

Local IT Support Technician

Technician, Site Services

IT Support Technician

On-Site 1st/2nd Line Support Technician

IT Apprentice

3rd Line Support Engineer

Level 3 Support Technician

Apprentice Field Technician

Service Desk Technician L2

Capacity Installation Technician - North London, Infrastructure Delivery, Infrastructure Delivery

IT Support Technician

IT Field Support Technician - T2 / Second Line Immediate Start

Data Centre Technician , Data Centre Operations

Data Centre Operations Technician

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