Client manager Work, Jobs in Barnwood, Gls (with Salaries)

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Client Lifecycle Manager
Hazlewoods —Cheltenham
- £45,000 - £50,000 a year
- Full-time
- Leadership
- Communication skills
Area Manager - Operations
Caprinos pizza limited —Swindon
- £35,000 - £38,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Flexitime
- Employee discount
Quick apply
2d
Service Delivery Manager
Commercial —Cheltenham
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- IT
- Leadership
- Work from home
- Employee assistance programme
Quick apply
Events Manager
Coombe - End Manor —Cheltenham
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Organisational skills
- In-person
- Free parking
- Gym membership
Quick apply
8d
Consultant/ Project Manager
Commercial Intuition —Gloucester
- £27,000 - £45,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Organisational skills
- Free parking
- Flexitime
Quick apply
5d
Full-time Admin Operations Assistant
JG Travel Group —Cheltenham
- Weekend availability
- Hotel
- Employee discount
- Referral programme
Quick apply
8d
People Operations Manager - Jockey Club Experiences - Exeter/ Wincanton
Levy —Cheltenham
- £30,000 a year
- Full-time
- Hospitality
- Administrative experience
- Travel
- Annual leave
Franchise Support & Growth Manager - Education
Kip McGrath Education Centres UK Support Office —Gloucester
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Social media management
- Microsoft Office
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
9d
Business Development Manager (BDM) - Cheltenham - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Cheltenham
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Client Account Manager
Walker & Sloan —Cheltenham
- Up to £45,000 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Work from home
Office Manager
Commercial Intuition —Gloucester
- £25,000 - £35,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- ERP systems
- Free parking
- Flexible schedule
Quick apply
5d
Domestic Abuse and Sexual Violence (DASV) Lead Advice Worker
Gloucestershire Action for Refugees and Asylum Seekers (GARAS) —Gloucester
- From £35,847 a year
- Part-time
- Hybrid work
- Communication skills
- Flexitime
- Sick pay
Quick apply
7d
Assistant Consultant Project Manager
AtkinsRéalis —Cheltenham
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- In-person
Senior Team Administrator
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £28,392 - £31,157 a year
- Full-time
- Administrative experience
- Organisational skills
10h
Receptionist and Administration Assistant
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,272 a year
- Part-time
- Customer service
- Front desk
10h
Business Development Manager (BDM) - Gloucester - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Gloucester
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Client Retention Manager
Vergo —Gloucester
- Microsoft Office
- Analysis skills
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Franchise Support & Growth Manager - Education
Kip McGrath Education UK —Gloucester
- Up to £36,000 a year
- Full-time
- Social media management
- Microsoft Office
- Bachelor's degree
- Work from home
- Employee assistance programme
8d
Motor Finance Account Manager (Dealers - Birmingham and South West)
Tandem Bank —Worcester
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply

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Client Excellence Lead

Griffiths Marshall Business Advisory
Gloucester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Casual dress
Store discount
Employee discount

Qualifications

Analysis skills
Organisational skills
Payroll
Bookkeeping
Leadership
Communication skills
Time management

Full job description

As Client Excellence Lead you will play a critical role in shaping and executing the companies Client Excellence Strategy to make the client journey seamless and exceed client expectations.

Working closely with Head of Operations and Business Advisory, you will be responsible for the success of our operational delivery and client experience leading the Pod Support, Bookkeeping and Payroll teams to success. You will play a pivotal role in ensuring that we continue to adapt with new processes and systems; delivering training, having oversight of operational delivery and resolving any issues of how we operate, seeking out opportunities to simplify processes and production of management information.

Key Responsibilities and Accountabilities:

Client Journey Management: Oversee the entire client journey, identifying opportunities for improvement and ensuring consistency across all touchpoints.
Cross Department Collaboration: Work closely with other departments to ensure that all aspects of the client journey are aligned.
Team Leadership: Lead and mentor Pod Support, Bookkeeping and Payroll teams to ensure all members are aligned with the company’s Client Excellence goals and are equipped to deliver excellent and efficient service.
Work with Pod Leads to ensure smooth running of Pods.
Act as central point of contact for outsourced partners.
Oversight of operational delivery and addressing of issues identified. Work with individuals to ensure they are following procedures.
Rolling out and training processes, creating engaging content through different channels.
Play a proactive role in new systems and technology, overcoming challenges proactively and positively.
Working with the leadership team to understand strategic deliverables, supporting the success of adoption of new processes and systems.
Create and produce regular management information (MI) that will allow the Directors and team to make decisions based on facts.
Any other duties that are required by your line manager

Experience and skills

· Ability to work in a fast-paced environment with multiple initiatives with a can-do attitude;

· Possess strong interpersonal client service and communications skills (written and oral) are required, for both internal and client-facing matters;

· Strong personal drive for ensuring client success with a proactive focus;

· Must be capable of dealing confidently and professionally at the executive level with Clients;

· Strong background in a dynamic, problem solving, client service environment;

· Flexibility, integrity and creative analytical problem-solving skills;

· Ability to maturely lead and direct through challenges and escalated situations.

Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

client manager jobs in barnwood, gls

Client Excellence Lead

Client Lifecycle Manager

Area Manager - Operations

Service Delivery Manager

Events Manager

Consultant/ Project Manager

Full-time Admin Operations Assistant

People Operations Manager - Jockey Club Experiences - Exeter/ Wincanton

Franchise Support & Growth Manager - Education

Business Development Manager (BDM) - Cheltenham - Circa 41k Package- 53k OTE Uncapped

Client Account Manager

Office Manager

Domestic Abuse and Sexual Violence (DASV) Lead Advice Worker

Assistant Consultant Project Manager

Senior Team Administrator

Receptionist and Administration Assistant

Business Development Manager (BDM) - Gloucester - Circa 41k -Package 53k OTE Uncapped

Client Retention Manager

Franchise Support & Growth Manager - Education

Motor Finance Account Manager (Dealers - Birmingham and South West)

I want to receive the latest job alerts for client manager in barnwood, gls

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