Line operator Work, Jobs in Basildon (with Salaries)

Customer Delivery Assistant - Ticket Office
c2c Railways —Basildon
- £29,160 a year
- Part-time
- Customer service
Quick apply
2h
Customer Delivery Assistant - Gateline
c2c Railways —Pitsea
- £25,506 a year
- Part-time
- Customer service
Quick apply
2h
Bar Team Member
Beehive & The Loft —Basildon
- £12.71 an hour
- Part-time
- Bar
- No experience needed
- Employee discount
Quick apply
4d
Customer Delivery Assistant - Train Dispatch
c2c Railways —Upminster
- £29,160 a year
- Full-time
- Customer service
Quick apply
2h
1st Line Support Analyst
Aquis Exchange —London
- Hybrid work
- Spanish
- Microsoft Office
- IT
Quick apply
Folder Gluer Operator
Leading Edge Labels Ltd —Gravesend
- £32,000 a year
- 12 hour shift
- Power tools
- In-person
- Hand tools
Quick apply
14d
Machine Operator
Wilkin & Sons Ltd —Colchester
- From £12.71 an hour
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
5d
European Operator
Uniserve —Tilbury
- Full-time
- IT
- Communication skills
- Time management
- Free parking
- Referral programme
Operator-Space Imaging
Teledyne Technologies Inc. —Chelmsford
- Full-time
6d
PC Command and Control Officer, Local Policing
City of London Police —London
- 12 hour shift
- Microsoft Office
- IT
- Communication skills
1h
Warehouse Operative
Scientific Lab Supplies —Wickford
- £1,500 - £1,600 a month
- Full-time
- Laboratory experience
- Analysis skills
- Warehouse experience
Quick apply
Ramp Agent
JETEX —Biggin Hill
- £27,000 - £27,001 a year
- Full-time
- Customer service
- Analysis skills
- Driving
- Free parking
- Life insurance
Quick apply
14d
Trainee Engineering Access Planner
GB Railfreight —London
- IT
- Communication skills
- Annual leave
- Employee discount
3h
FPV Drone Operator, Videographer & Photographer
Destinus —London
- Full-time
- Hybrid work
- Travel
Quick apply
Helpdesk Operator
ISS Facility Services —London
- £13.49 an hour
- Monday to Friday
- Customer service
- IT
- Communication skills
8d
General Assistant
dnata —Stansted
- £14.47 an hour
- Part-time
- English
- Free parking
- Employee assistance programme
Train Presentation Coordinator
Southeastern Railway —Gillingham
- £28,936 a year
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
Quick apply
4d
Customer Delivery Assistant
c2c Railways —London
- £29,160 a year
- Full-time
- Customer service
Quick apply
1d
Air Exports Operator
CEVALogistics —London
- Full-time
- Annual leave
- Employee discount
11d
Install Sales Representative
Johnson Controls —Basildon
- Full-time
- Sales
- Engineering
- English

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Customer Delivery Assistant - Ticket Office

c2c Railways -
Basildon

Quick apply

Job details

Part-time
£29,160 a year
2 hours ago

Qualifications

Customer service

Full job description

Description

BSOTKO103 Sat 05:05-14:05 and Sun 06:05-14:05 (17 hours/wk)

This post will be responsible for the safety of customers and staff at the station/platform/train interface, ensuring punctual and efficient train service performance, while providing outstanding customer service at all times. The post holder will be responsible for the safe operation of the gateline and assist with the basic impartial retailing of products. The post holder will be responsible for the safety and operational compliance of their station location. The post holder will be the first point of contact on the station for dealing with any emergency and escalating to your local manager / SDC / signal person / Safety Department.

Key Responsibilities

Assist with the impartial and accurate retailing of local and promotional products
Be the focal point for train service delivery at the station, specifically during peak hours and service disruption, reporting delays to the train service where applicable
Provide accurate train running information including during times of disruption
Ensure that the range of daily and weekly safety and security checks are currently carried out and that appropriate records are kept
Comply with station procedures & guidelines
Automatic Ticket Gate operation
Use of existing and future technology to meet business requirements
Provide a high level of customer service at all times
Ensure that station presentation is kept to an excellent standard by carrying out light litter picking duties (not heavy cleaning such as toilet cleaning, graffiti removal etc), and displaying and maintaining posters and poster displays according to company guidelines.
Where no medical restriction applies undertake snow clearance and winterisation duties.
Carry out a daily and weekly test of the fire alarm panel, maintaining records of same (where applicable
Make sure all accidents are reported in line with the safety department procedure
Undertake fault reporting, update and monitor the register
Undertake monitoring of contractors making sure contractors sign in and work within company policies and guidelines
Attend all training courses/staff briefings
Liaise with industry partners including LUL, TFL and other Train Operating Companies
Support the Station Management team in ensuring the station operates to a high standard at all times.
Undertake floor walking duties providing information and assistance to customers within the station environment
Assist Mobility Impaired Customers and Visually Impaired Customers, meeting and greeting and dealing with onward travel arrangements.
Maintain a high level of station presentation
Undertake manual PA announcements when required to do so, assisting with customers when on and around the station especially during times of disruption
Assist with ill/injured passengers arriving at the station either on-train or walk-in, report as necessary through the internal process and deal with any emergency services required
Work within the working time regulations for rail

Skills, Knowledge and Expertise

Retail operation and gateline competency
High level of interpersonal and customer service skills
Ability to deal with customers in all situations
To pass the company standards for the role.

Training will provided in the areas detailed above.

About c2c Railways

c2c is the award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex and is one of the UK’s most punctual and popular train operators.

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Refine Your Search

line operator jobs in basildon

Customer Delivery Assistant - Ticket Office

Customer Delivery Assistant - Gateline

Bar Team Member

Customer Delivery Assistant - Train Dispatch

1st Line Support Analyst

Folder Gluer Operator

Machine Operator

European Operator

Operator-Space Imaging

PC Command and Control Officer, Local Policing

Warehouse Operative

Ramp Agent

Trainee Engineering Access Planner

FPV Drone Operator, Videographer & Photographer

Helpdesk Operator

General Assistant

Train Presentation Coordinator

Customer Delivery Assistant

Air Exports Operator

Install Sales Representative

I want to receive the latest job alerts for line operator in basildon

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