support engineer Work, Jobs in basingstoke, ham (with Salaries)

Technical Support Engineer
Fujitsu —Basingstoke
- Full-time
- Oracle
- Linux
- Annual leave
- Employee assistance programme
13d
AWS Support Engineer
IDOX plc —Woking
- Full-time
- Hybrid work
- DevOps
- AWS
- Travel
Quick apply
Data Engineer
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- Computer Science
- SQL
- Employee assistance programme
- Employee discount
Quick apply
Comparative Test Engineer
Leidos —Ham
- £36,900 - £46,100 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Work from home
Junior Infrastructure Engineer (Associate)
Visa Europe Limited —Basingstoke
- Day shift
- Computer Science
- Customer service
- Engineering
3rd Line Support Engineer
Wey Computing Solutions Limited —Send
- £30,000 - £42,000 a year
- Full-time
- Azure
- Windows
- Maths
- Free parking
- Employee discount
Quick apply
6d
(DtP) Pavement Engineer
National Highways —Basingstoke
- £39,340 - £44,970 a year
- Construction
1d
Sudio & Client Relationship Manager
Petra Jewellery —Basingstoke
- £30,000 - £35,000 a year
- Full-time
- Project management
- In-person
- Leadership
- Free parking
Quick apply
9d
Product Analyst (Finance Applications)
BCA —Hook
- £50,000 - £55,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Product management
- Agile
- Employee assistance programme
- Employee discount
Quick apply
13d
Product Engineer
Rocksteady Music School —Liphook
- £50,000 - £75,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Software development
- In-person
- Free parking
- Employee discount
Quick apply
7d
Junior Cyber Engineer (DV Security Clearance)
CGI —Basingstoke
- Full-time
- Azure
- DevOps
- SQL
Quick apply
ILE Engineer
Leidos —Ham
- £29,500 - £34,700 a year
- Full-time
- Laboratory experience
- Analysis skills
- Computer networking
- Annual leave
- Work from home
Senior integration Test Engineer
Leidos —Ham
- £47,600 - £61,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Work from home
Junior Product Owner
Hawk-Eye Innovations (HEI) —Basingstoke
- £30,540 - £43,630 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
5d
Mainframe Data Center Engineer
Visa Europe Limited —Basingstoke
- Computer networking
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
Thermal Engineer
BAE Systems —Alton
- Hybrid work
1d
Data Engineer (Postgres)
Leidos —Ham
- £47,600 - £61,000 a year
- Full-time
- Oracle
- SQL
- AWS
- Annual leave
- Work from home
Senior Frontend Engineer
Beyond Sports —Basingstoke
- £61,860 - £83,190 a year
- Full-time
- Hybrid work
- Continuous improvement
- JavaScript
- Leadership
Manufacturing Engineer
Thermo Fisher Scientific —Basingstoke
- Full-time
- CAD
- Maintenance
- No experience needed

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Technical Support Engineer

Fujitsu -
Basingstoke

Apply Now

Job details

Full-time
13 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Oracle
DNS
Linux
Business requirements

Full job description

Service Team Engineer

Location: Basingstoke

Our purpose is to make the world more sustainable by building trust in society through innovation. As a Service Team member you will contribute to this by providing 2nd and 3rd Line Technical Support for a contract. This includes supporting and maintaining the Hardware, Software, Applications and Network. Also, the team log, and respond to incidents and service requests from the customers, either resolving these themselves or escalating further if necessary.

Your role will primarily be the maintenance and improvement of the secure implementation of the physical and virtual servers providing the system environments. This will involve testing and application of monthly patches to Linux operating systems and applications on all servers . There will be testing and applying scheduled patches to Oracle software, as well as firmware patches. You will be investigating and implementing updates in response to security alerts and annual security health checks. In addition, there will be the continuing improvement to the hardening of Linux and the Oracle software. You will be reporting into the Service Delivery Lead working with the customer team, service delivery peers, 3rd Parties, Service Lines capability teams, colleagues across service operations, service management and the programme delivery team.

Your transferable skills and experience:

Experience in the following key technologies used on the contract are desirable: Oracle Linux/Red Hat Enterprise Linux, Oracle Application and Database Servers, LogRhythm SIEM tool and Microsoft System Center.
Technical Capability. Works within a team with some supervision supporting end users with technical queries relating to several products/systems.
Business Awareness. Develops an understanding of the customers’ environment and service delivery requirements to enable the delivery of the service.
Process. Follows established processes/systems and recommends improvements to these as appropriate to resolve routine customer enquiries. Documents actions taken to resolve enquiries.
Problem Solving. Takes ownership for listening to and understanding the customer’s problem. Escalates and/or gains support where necessary to resolve the problem. Uses relevant information to diagnose and to resolve or enable resolution in a timely manner.
Service Level. Escalates issues as necessary to deliver required service level and meet or exceed customer expectations/SLA. Monitors performance through statistical reporting and analysis.
Team Working. Acts as a team player being viewed by colleagues as an effective and helpful member of the team, demonstrating personal leadership and initiative.
Professional Development. Takes responsibility for learning about current products/systems to build own technical knowledge to support business requirements.

Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills or background, this could be the next opportunity for you.

Must be willing and eligible to undergo security clearance.

Your benefits:

26 Days annual leave plus public holidays (3 flexible)

Pension – Double matching contributions of up to 10%

Life assurance

Companywide incentive plans

Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)

Perks at work – employee discounts

Employee assistance programme/ virtual GP

Recruitment process

The recruitment process consists of one stages of interviews.

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email [email protected] if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

#LifeAtFujitsu

#DNS

Apply Now

Refine Your Search

support engineer jobs in basingstoke, ham

Technical Support Engineer

AWS Support Engineer

Data Engineer

Comparative Test Engineer

Junior Infrastructure Engineer (Associate)

3rd Line Support Engineer

(DtP) Pavement Engineer

Sudio & Client Relationship Manager

Product Analyst (Finance Applications)

Product Engineer

Junior Cyber Engineer (DV Security Clearance)

ILE Engineer

Senior integration Test Engineer

Junior Product Owner

Mainframe Data Center Engineer

IT Support Engineer - Fixed Term

Thermal Engineer

Data Engineer (Postgres)

Senior Frontend Engineer

Manufacturing Engineer

I want to receive the latest job alerts for support engineer in basingstoke, ham

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