Knowledge manager Work, Jobs in Bath, Som (with Salaries)

Visitor Operations Manager
National Trust —Bath
- £40,576 a year
- Weekend availability
- Guest services
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
4d
People Operations Manager
The Carers' Centre —Bath
- £19,276.92 a year
- Part-time
- Hybrid work
- Human resources
- Training & development
- Free parking
- Annual leave
Quick apply
19h
Community First Aider (Bath & North East Somerset)
St John Ambulance —Bath
Academy Development Manager
The Openwork Partnership —Swindon
- £70,000 - £80,000 a year
- Hybrid work
- Continuous improvement
- Training & development
Assistant Manager - Front of House
Apero Bars Ltd —Bradford-on-Avon
- £31,000 - £37,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Employee discount
Quick apply
11d
Soft FM Assurance Manager
Landmarc Support Services —Salisbury
- £65,000 - £69,000 a year
- Continuous improvement
- Communication skills
- Paid training
Band 8b Strategic People Change Partner - Bath
Avon and Wiltshire Mental Health Partnership NHS Trust —Bath
- £66,582 - £77,368 a year
- Full-time
- Leadership
- Analytics
2d
Senior Resourcing Manager
YTL Group —Bath
- Human resources
- Communication skills
- Analytics
6d
Volunteer Coordinator
ReMind UK —Bath
- £30,450 - £33,600 a year
- Part-time
- Hybrid work
- CRM software
- Supervising experience
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
Engagement Team Administrator
ReMind UK —Bath
- £27,300 - £30,450 a year
- Part-time
- Hybrid work
- Microsoft Word
- CRM software
- Data entry
- Health & wellbeing programme
Quick apply
Operations Manager
Hotel Indigo Bath —Bath
- £50,000 a year
- Full-time
- Hotel
- Continuous improvement
- Team management
- Employee assistance programme
- Referral programme
Quick apply
Team Leader – Specialist and Supported Housing
Curo —Bath
- £35,796 a year
- Continuous improvement
- Conflict management
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
6h
Programme Manager
NexGen Associates —Corsham
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Time management
Quick apply
8d
Band 8a Adult Lead Safeguarding - Bath
Avon and Wiltshire Mental Health Partnership NHS Trust —Bath
- £57,528 - £64,750 a year
- Full-time
- Leadership
Digital Delivery Studio Manager
YTL Group —Bath
- No degree
- AI
- Communication skills
PR Manager
Shift Active Media —Bath
- Project management
- Organisational skills
Lived Experience Coordinator
Second Step —Bath
- £29,691 a year
- Full-time
- Hybrid work
- Travel
23h
Technical Administrator
YTL Group —Bath
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Operations Manager
Places for People —Bath
- Up to £35,000 a year
- Hybrid work
- Organisational skills
- Leadership
- Annual leave
- Employee discount
Placements Officer
University of Bath —Bath
- £31,236 - £37,694 a year
- Full-time
- Research
- University
- Psychology
- Annual leave
- Flexitime
11d

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Visitor Operations Manager

National Trust -
Bath

Apply Now

Job details

Permanent | Full-time
£40,576 a year
4 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Qualifications

Venue and attractions experience
Stakeholder collaboration
Stakeholder liaison
Facilities management
Compliance management
Partnership building
Guest services
Leadership
Communication skills
Operations leadership experience

Full job description

Are you a driven leader who thrives on delivering exceptional visitor experiences? We’re looking for a confident, decisive and inspiring leader to join the Bath Assembly Rooms team as Visitor Operations Manager.

If you’re passionate about high standards, and ready to take ownership in a fast-paced, visitor-focused, commercially-driven environment, we’d love to hear from you.

What it's like to work here:It’s an exciting time to join the team at Bath Assembly Rooms. This beautiful Grade 1 listed building, known for music, parties, dancing and entertainment during Bath’s Georgian heyday, will reopen in 2027 following two years of a major capital works project and the installation of an ambitious brand-new visitor attraction.

You’ll be joining Bath Assembly Rooms ahead of a period of significant change, taking the lead on the property teams’ preparations for moving back into the building, and leading for the creation of a brand-new operational team.

You’ll be part of the Property Leadership Team, reporting to the General Manager, and will be part of both the Duty Manager rota (including weekends and Bank Holidays) and the out-of-hours on-call rota (eligible for additional payment in the event of a call-out).

Bath Assembly Rooms is part of the National Trust Bath Property Group which also includes Dyrham Park, Prior Park Landscape Garden, Bath Skyline and Bathampton Meadows.

What you'll be doing:As Bath Assembly Rooms transitions from project mode to operating mode, you’ll work closely with colleagues in the project team to make the change as smooth as possible and will be responsible for managing the property team’s move back into the building.

As we build a brand-new property team, you’ll work closely with property colleagues to create an inclusive, participative culture, ensuring all feel welcome and establish excellent relationships with external partners, communities and individuals, fostering an atmosphere of collective exploration, discovery and collaboration.

You’ll manage the team responsible for ensuring Bath Assembly Rooms is ready to welcome visitors safely, compliantly and with the highest standard of presentation and customer service, including line manager responsibility for the Facilities Manager, Visitor Welcome Manager, Senior Gardener, Business Services Co-ordinator and Technicians.

You’ll have overall responsibility for the compliance of the building, facilities and operations at Bath Assembly Rooms.

As a member of the property group leadership team, you’ll champion the Trust’s ambition to end unequal access and grow support, working closely with colleagues in the Visitor Experience, Curatorial, and Community, Participation and Volunteering teams, to maintain, develop and grow the new visitor attraction at Bath Assembly Rooms.

Who we're looking forWe’d love to hear from you if you have:

Deep understanding of how to deliver high-quality, inclusive and consistent visitor experiences across a large site.

Strong knowledge of operational risk management, emergency procedures, and legal compliance in a public-facing environment.

Understanding of how to link visitor experience to income generation (e.g. membership, retail, car parks) and cost control.

Familiarity with using visitor data and feedback to inform service improvements

Ability to lead large, diverse teams (staff and volunteers), set clear expectations, and foster a high-performance culture

Strong service ethos with the ability to embed a culture of welcome and satisfaction across all touchpoints.

Effective communicator who can work closely with the Property Leadership Team and external partners.

Experience managing day-to-day operations in a heritage, cultural, or leisure setting.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)

Apply Now

Refine Your Search

knowledge manager jobs in bath, som

Visitor Operations Manager

People Operations Manager

Community First Aider (Bath & North East Somerset)

Academy Development Manager

Assistant Manager - Front of House

Soft FM Assurance Manager

Band 8b Strategic People Change Partner - Bath

Senior Resourcing Manager

Volunteer Coordinator

Engagement Team Administrator

Operations Manager

Team Leader – Specialist and Supported Housing

Programme Manager

Band 8a Adult Lead Safeguarding - Bath

Digital Delivery Studio Manager

PR Manager

Lived Experience Coordinator

Technical Administrator

Operations Manager

Placements Officer

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