Veterinary receptionist Work, Jobs in Bathgate (with Salaries)

Veterinary Receptionist
Thistle Vets —Edinburgh
- From £13.45 an hour
- Full-time
- Inventory control
- Computer literacy
- English
- Annual leave
- Employee discount
Quick apply
13d
Veterinary Receptionist (FTC)
IVC —Cumbernauld
- Up to £26,520 a year
- Full-time
- Front desk
- Communication skills
- Annual leave
- Employee discount
7d
Veterinary Receptionist - Biggar and Peebles
Two Rivers Veterinary Practice —Peebles
- From £13.50 an hour
- Part-time
- Inventory control
- Computer literacy
- Front desk
- Annual leave
- Employee discount
Quick apply
2d
Receptionist – Weekend
Vets Now —Edinburgh
- £13.45 an hour
- Weekend availability
- Front desk
- Annual leave
Client Care Advisor (Saturdays)
IVC —Dunfermline
- Up to £6,630 a year
- Part-time
- Front desk
- Communication skills
- Annual leave
14d
Experienced Veterinary Care Assistant/ Receptionist
Vets for Pets —Glasgow
- £12.71 an hour
- Part-time
- Front desk
- Employee discount
12d

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Veterinary Receptionist

Thistle Vets -
Edinburgh

Quick apply

Job details

Permanent | Full-time
From £13.45 an hour
13 days ago

Benefits

Annual leave
Company pension
Employee discount
On-site parking

Qualifications

Customer communication
Customer service call handling
Inventory control
Inbound customer enquiry call handling
Computer literacy
Patient appointment coordination
Client communication
Veterinary experience
English
Appointment booking and call handling
Client services
Organisational skills
Cashing up (food service)
Front desk
Veterinary appointment scheduling
Customer interaction
Typing
Clerical experience
Cash handling
Communication skills

Full job description

www.thistlevets.co.uk

Job description
The ideal candidate is a well presented, polite and empathetic team player who will be the first point of contact for pet owners visiting the clinic. As the 'face' of the clinic, we are looking for someone who possesses a genuine passion for customer service, a positive energy, and who strives to provide a great client experience every time.

Salary & Benefits

Salary to be discussed at interview
5 weeks pro-rata annual leave + Christmas and New Year bank holidays
NEST pension scheme
Cost price veterinary treatment for your personal pets.
CPD allowance/Training allowance

Working pattern

32.25hrs/week spread across 3 shifts Monday to Friday.
10am-1pm every other Sunday (1 in 2 weekends) and 1 Saturday shift every 6 weeks.

This role is highly varied with diverse responsibilities beyond simply answering phones and scheduling appointments. We actively encourage study towards formal veterinary client care/receptionist qualifications, as well as 'on the job' training by our in-situ team members. Whilst experience in the veterinary sector is not essential, we are looking for someone who has significant face to face and telephony customer service experience, and of course, a passion for all things pets! High standards in written and spoken English are essential. Applicants should expect to work between our 2 branches in Clovenstone (EH14 3BF) and Chesser (EH14 1RL).

Responsibilities

Answer and direct phone calls
Consultation and Surgical diary management/Appointment making
Act as first point of contact for visitors
Taking Payments and client account administration
Client communication using instant messaging
Cashing up and Banking
Stock control and inventory management
Promotion of veterinary services such as our Health Plan
Email response and forwarding
Dealing with other businesses e.g. drug wholesalers, laboratory, clinical waste and crematorium, clinical referral centres

Qualifications and Must-Haves

Warm and empathetic manner with a positive attitude are a must
Calm and collected under pressure
Excellent communication skills
Ability to multi task within a fast paced environment
Ability to work in close quarters with fellow Front of House staff
Strong clerical and organisational skills
IT and computer software confidence

Job Types: Full-time, Permanent

Pay: From £13.45 per hour

Benefits:

Company pension
Employee discount
On-site parking

Application question(s):

Please acknowledge that this position involves 3 shifts per week Monday to Friday, and a 10am-1pm shift every second Sunday by typing 'yes' below.

Experience:

Customer Service: 1 year (preferred)
Veterinary: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

veterinary receptionist jobs in bathgate

Veterinary Receptionist

Veterinary Receptionist (FTC)

Veterinary Receptionist - Biggar and Peebles

Receptionist – Weekend

Client Care Advisor (Saturdays)

Experienced Veterinary Care Assistant/ Receptionist

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