Full time Work, Jobs in Batley, West Yorkshire (with Salaries)

Complaints & Resolution Officer
The Guinness Partnership —Oldham
- £33,387 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
1h
Warehouse Picker/Packer
Harrison Bathrooms Ltd —Farnley and Wortley
- £26,520 a year
- 8 hour shift
- Heavy lifting
- Forklift
- Warehouse experience
- Life insurance
- Referral programme
Quick apply
Display Operative
Big Motoring World —Leeds
- £29,251 a year
- Full-time
- Microsoft Outlook
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
Post Completion Assistant
Gardner Champion Solicitors —Dewsbury
- From £23,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
8d
Trainee Sales
NDS GROUP LTD —Wakefield
- £24,880.00 - £41,209.39 a year
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Work from home
- Employee discount
Quick apply
Assistant Greenkeeper
The Manor Golf Club —Bradford
- Up to £29,000 a year
- Overtime
- Maintenance
- In-person
- Employee discount
- Flexible schedule
Quick apply
1d
Delivery Driver
SP TRANSPORT GROUP LTD —Halifax
- £1,260 a week
- Full-time
- Customer service
- English
- Driving
- Paid training
- Flexitime
Quick apply
Salesperson
Barker and Stonehouse —Birstall
- £24,784.50 - £45,000.00 a year
- Weekend availability
- Bilingual
- Computer literacy
- Merchandising
- Store discount
- Annual leave
Quick apply
6d
Sign Shop Production Assistant
Reactive Signs Limited —Wakefield
- £14 - £18 an hour
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
14d
Pick Packer
Boutique Whitening —Wakefield
- £24,250 a year
- Full-time
- Forklift
- Warehouse experience
- Computer skills
Quick apply
5d
Proofreader
Williams Lea —Leeds
- £34,450 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
5d
Marketing and Social Media Assistant
QBC Nightime Solutions —Huddersfield
- £25,000 a year
- Full-time
- Social media management
- Customer service
- Bachelor's degree
- Free parking
Quick apply
Parts and Customer Service Specialist
Riviera Automotive Ltd —Cleckheaton
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
Quick apply
6d
Vehicle Inspector and Underwriter
Big Motoring World —Leeds
- Up to £28,508 a year
- Weekend availability
- In-person
- Communication skills
- Mechanical knowledge
- Free parking
- Store discount
Quick apply
8d
Estates Administrator
Wakefield College —Wakefield
- £28,316 - £29,754 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Communication skills
- Annual leave
11d
Accounts Assistant
G&T Accountancy Services Ltd —Huddersfield
- £26,000.00 - £38,117.34 a year
- Full-time
- Accounting
- QuickBooks
- Organisational skills
- Free parking
Quick apply
Administrator (Installations & Customer Service)
Woodlands Home & Garden Group —Batley
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
3d
Personal Assistant
ELEVATE MEDIA —Halifax
- From £25,000 a year
- Full-time
- Administrative experience
- QuickBooks
- Organisational skills
- Free parking
- Gym membership
Quick apply
8d
Accounts Executive
Rivendell Europe Ltd —Leeds
- £27,500 a year
- Full-time
- Computer literacy
- Salesforce
- Microsoft Office
- Free parking
- Life insurance
Quick apply
Service Delivery Administrator
West Yorkshire Fire & Rescue Service —Bradford
- £28,142 - £29,064 a year
- Part-time
- Hybrid work
- Administrative experience
- Organisational skills
- Typing
- Free parking
- Flexitime
Quick apply
7d

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Complaints & Resolution Officer

The Guinness Partnership -
Oldham

Apply Now

Job details

Full-time
£33,387 a year
1 hour ago

Qualifications

Customer service
GCSE
Complaint handling
Microsoft Office
Communication skills

Full job description

Job Description

Are you passionate about resolving issues with empathy and professionalism?

The Guinness Partnership is looking for 2 Complaints & Resolution Officers to join our team in Oldham on full-time, 12-month fixed term contracts. We operate a hybrid working style where you spend 3 days per week working in our Oldham office and 2 days working from home.

About the role
The role involves working closely with colleagues, senior leaders, and external stakeholders, including the Housing Ombudsman Service, to deliver fair and timely outcomes.
Strong case management, excellent communication skills, and a commitment to safeguarding are essential as you help us to provide reliable services and improve resident satisfaction.

What we are looking for:
We believe that the way we work is as important as the results we achieve. You will bring your complaints and resolution experience and apply your problem-solving skills to make a meaningful contribution to our organisational goals.

You will be able to demonstrate these essential skills:

Experience of handling complaints.
Proven experience of working in a customer focused environment with a track record of delivering excellent customer service.
Proven experience of problem solving and effective decision making in complex situations.
Experience of using new and emerging technologies in an omni-channel Customer Service Environment.
Ability to work both as an individual and as part of a team.
Ability to deal sensitively, empathetically and tactfully with difficult and challenging situations.
Ability to analyse and interpret data and information to inform decision making.
Demonstrable excellent oral and written communication.
Good knowledge of Microsoft Office.
Excellent attention to detail.

Desirable skills:

Experience dealing with the Housing Ombudsman Service.
Relevant customer service standard qualification.

Essential Qualifications:

Educated to Level 2 (C+ or 9-4 GCSE or equivalent) or higher.

If you are interested in joining us and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria.

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About Us

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Job Identification 14003
Job Category Housing and Customer Services
Posting Date 07/21/2026, 10:21 AM
Apply Before 07/29/2026, 05:55 PM
Locations OL9 7LH
Assignment Category Full-Time
Salary £33,387
Recruitment Advisor David Crowe 01612197270 [email protected]

Apply Now

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full time jobs in batley, west yorkshire

Complaints & Resolution Officer

Warehouse Picker/Packer

Display Operative

Post Completion Assistant

Trainee Sales

Assistant Greenkeeper

Delivery Driver

Salesperson

Sign Shop Production Assistant

Pick Packer

Proofreader

Marketing and Social Media Assistant

Parts and Customer Service Specialist

Vehicle Inspector and Underwriter

Estates Administrator

Accounts Assistant

Administrator (Installations & Customer Service)

Personal Assistant

Accounts Executive

Service Delivery Administrator

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