Business Manager
Location: Thorpe Park, Leeds
Reporting to: Business Director
Hours: Full Time (part-time considered, 28–32 hours per week)
Salary: £45,000–£55,000 pro rata
About Quantik
Quantik is an award-winning, RICS regulated consultancy providing Quantity Surveying, Commercial Management and Construction Claims services across the UK.
We're a growing business with a strong focus on technology, innovation and continuous improvement. We believe in challenging traditional ways of working and using systems, automation and AI to help our team spend more time adding value to clients.
We're looking for a Business Manager to play a key role in supporting the continued growth of the business. Working closely with the Business Director and leadership team, you'll oversee many of the functions that keep Quantik running, from marketing and business development through to HR, technology, compliance and day-to-day operations.
This is a varied role that would suit someone who enjoys taking ownership, improving processes and being involved across every part of a growing business.
The Role
The Business Manager is responsible for ensuring the business operates efficiently, professionally and consistently across all areas.
You'll lead the coordination of our internal operations, marketing, systems, recruitment, compliance and business administration, while continually identifying opportunities to improve how we work.
You'll enjoy solving problems, introducing new ideas, coordinating multiple projects and making sure nothing falls through the cracks.
Key Responsibilities
Marketing & Business Development
Marketing is a significant part of this role and you'll be responsible for ensuring Quantik maintains a consistent, professional presence across all channels.
Responsibilities include:
· Planning, coordinating and creating marketing content across LinkedIn, our website, email campaigns and other digital platforms.
· Producing company brochures, presentations, case studies and marketing literature.
· Supporting podcast promotion, video content and social media campaigns.
· Preparing award submissions.
· Coordinating framework applications and government tender submissions.
· Supporting the preparation of client proposals and bid documentation.
· Maintaining HubSpot CRM and ensuring opportunities remain up to date.
· Producing marketing and business development reports.
· Identifying opportunities to improve brand awareness and generate new enquiries.
Business Operations
· Oversee the day-to-day running of the business.
· Continually review and improve business processes and procedures.
· Lead operational improvement projects.
· Prepare reports and documentation for the leadership team.
· Coordinate suppliers and service providers.
· Monitor operational performance and recommend improvements.
· Assist with implementing new business initiatives.
· Maintain company documentation and operational records.
Technology & Systems
Technology plays a significant role within Quantik and you'll help drive continual improvement across our systems.
Responsibilities include:
· Managing Microsoft 365, SharePoint, HubSpot and the Microsoft Power Platform.
· Working with developers to improve Power Apps and Power Automate solutions.
· Identifying opportunities to automate administrative processes.
· Supporting the ongoing development of our AI systems.
· Managing software implementations.
· Providing user administration and first-line system support.
· Researching and implementing new technology that improves business efficiency.
People & HR
· Coordinate recruitment activities.
· Arrange interviews and manage candidate communications.
· Prepare employment contracts and offer letters.
· Coordinate onboarding and offboarding.
· Maintain employee records.
· Administer employee benefits.
· Work alongside external HR advisers.
· Coordinate quarterly career reviews.
· Arrange employee training and CPD.
· Manage professional memberships.
· Support employee engagement initiatives.
Team Coordination
· Act as the central coordination point across the business.
· Coordinate travel, accommodation and event bookings.
· Organise company meetings and training sessions.
· Coordinate office facilities and equipment.
· Ensure employees have the resources they require.
· Support the leadership team with administrative and operational requirements.
· Help coordinate internal communications.
Compliance & Governance
· Support ISO 9001 and ISO 14001 management systems.
· Coordinate annual policy reviews.
· Assist with RICS regulatory compliance.
· Support Cyber Essentials and other business accreditations.
· Coordinate annual business insurance renewals.
· Maintain compliance registers and company documentation.
· Assist with supplier due diligence.
Finance & Administration
· Working closely with the Finance Manager, you'll:
· Coordinate expense claims.
· Support purchasing activities.
· Assist with project setup and client onboarding.
· Liaise regarding receipts, supplier invoices and budget monitoring.
· Assist with internal reporting.
· Support software licence management.
· Provide administrative support to the leadership team where required.
About You
You'll enjoy variety and thrive in a fast-paced environment where no two days are the same.
You're naturally organised, proactive and enjoy taking ownership of projects from start to finish. You have excellent attention to detail, are comfortable using technology and enjoy finding smarter ways of working.
You'll be confident managing competing priorities, coordinating multiple stakeholders and communicating professionally with employees, clients and suppliers.
You won't be afraid to challenge existing processes, suggest improvements or introduce new ideas that make the business better.
Essential Skills & Experience
· Previous experience in a Business Manager, Operations Manager or Office Manager role.
· Experience implementing or improving business systems and processes.
· Strong administration and organisational skills.
· Excellent written and verbal communication.
· High attention to detail.
· Experience using Microsoft 365, including SharePoint.
· Experience using CRM systems such as HubSpot.
· Experience coordinating and creating marketing activity.
· Experience supporting tender submissions, bids or business development.
· Able to manage multiple priorities with minimal supervision.
· A practical, positive and solutions-focused approach.
Desirable
· Experience using Microsoft Power Platform.
· Experience using AI tools within a business environment.
· Experience within construction or professional services.
· HR administration and recruitment experience.
· Experience with ISO management systems.
· Experience with government framework applications and public sector tenders.
· Basic knowledge of digital marketing analytics.
Why Join Quantik?
You'll be joining a modern, forward-thinking consultancy that genuinely embraces innovation and encourages people to improve the way we work. We give our team the opportunity to make a real impact on the business, with the freedom to introduce ideas, improve processes and help shape our future.
We also offer:
· Competitive salary.
· 25 days annual leave.
· Birthday day off.
· Private healthcare
· Salary sacrifice schemes, including electric vehicle and Cycle to Work.
· Ongoing training and professional development.
Pay: £45,000.00-£55,000.00 per year
Benefits:
- On-site parking
- Private medical insurance
Application question(s):
- Are you applying for a full time or part time position? If part time, please specify the number of hours and desired work pattern
Work authorisation:
- United Kingdom (required)
Location:
- Leeds LS15 8GB (required)
Work Location: In person
