Service administrator/co Work, Jobs in Bearwood, Wmd (with Salaries)

Service Administrator/Co-ordinator
RDS Limited —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
5d
Patient Administrator – Imaging
Circle Health Group —Birmingham
- £24,947 a year
- Part-time
- Hospital
- Employee discount
- Life insurance
4d
Engineering Administrator (Maternity Cover)
2 Sisters Food Group —West Bromwich
- Temporary
- Microsoft Excel
- Maintenance
- Bakery
- Employee assistance programme
Office Assistant (Part Time)
Carter Jonas —Birmingham
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Referral programme
Administrator
Mears Group —Birmingham
- Up to £28,186.33 a year
- Maths
- Project management
- IT
- Annual leave
- Employee assistance programme
12d
Business Administrator
Ministry of Justice —Wolverhampton
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Banking
- Annual leave
2d
Sales Design Administrator
Choice Interiors —Birmingham
- Full-time
- Sales
- CAD
- Driving
Quick apply
Finance Administrator
Jewellery Quarter Bullion Ltd —Birmingham
- Up to £27,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Employee discount
Quick apply
Business Support Administrator
Murray Hall Community Trust —Tipton
- £24,629.99 a year
- Full-time
- Administrative experience
- Organisational skills
- Front desk
- Free parking
- Annual leave
Quick apply
11d
Business Administrator Specialist
Ministry of Justice —Stafford
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
5d
Sales and Customer Administrator
Joseph Ash —Telford
- £27,000 a year
- Monday to Friday
- CRM software
- Customer service
- Computer literacy
- Annual leave
Quick apply
4d
Office Manager
Lewis Arborcare Ltd —Bridgnorth
- £28,260 - £32,240 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
1d
Parish Administrator
St. Editha's Church, Tamworth —Tamworth
- £14,971 a year
- Part-time
- Administrative experience
- Organisational skills
- Typing
- Free parking
- Sick pay
Quick apply
14d
Manual Billing Administrator
Rentokil Initial Group —Dudley
- £24,991 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Relocation assistance
- Annual leave
Quick apply
PROJECT ADMINISTRATOR
RSS Infrastructure —Aston
- £26,000 - £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
3d
Employee Relations Operations Administrator
Select Engineering —Birmingham
- £23.60 an hour
- Call to connect
- Data analysis skills
- Organisational skills
- Communication skills
- Employee assistance programme
Case Administrator - Complex Injury
DAC Beachcroft —Birmingham
- Administrative experience
- IT
- Communication skills
Quick apply
8d
Patient Administrator
Circle Health Group —Droitwich
- £24,947 a year
- Full-time
- Hospital
- Employee discount
- Life insurance
Pest Administrator - FTC
Rentokil Initial Group —Dudley
- £24,991 a year
- Temporary
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
HR Administrator
St Giles Hospice —Lichfield
- £25,225.80 - £26,151.70 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Life insurance
Quick apply
16h

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service administrator/co jobs near bearwood, wmd

Service Administrator/Co-ordinator

RDS Limited -
Birmingham

Quick apply

Job details

Temp to perm | Full-time | Fixed term contract
£26,000 - £28,000 a year
5 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
English
Administrative experience
Continuous improvement
Business Administration

Full job description

Role Purpose

The Service Administrator plays a key role in supporting the service operation of the business, ensuring the efficient coordination of engineers, accurate administration of service jobs, and high levels of customer satisfaction. This role acts as a central point of contact between customers, engineers, suppliers, and internal teams, helping to keep service activities running smoothly and compliantly.

Tasks within Role

Working within the service department being reactive to all client’s requirements i.e quotations, reactive raising/involvement, problem solving and escalations.
Working and operating with a number of different systems from a RDS perspective and also client perspective. (Client Portals).
Working to tight deadlines, KPI’s and SLA’s for a number of different clients, working to an end goal of delivering on all set targets both internally and externally.
Point of contact for the engineer base from an operational perspective i.e supplier control and part control.
Working closely with the existing service director, supporting them in ensuring all previous day worksheets are compiled, remedials works or job resolution are concluded for the relevant next stages of that task.
Dealing and working with our supply chain, issuing of order numbers and control purchases for delivery right through to issue to frontline engineers.
Compliance and quality control using existing tools i.e auditing and training, be able to check and monitor engineer worksheets to a point of delivering better information and task completion.
Be instrumental in ensuring and delivering maintained levels of quality, efficiency and profitability within all aspects of day to day works.
Pivotal in providing clarity, resolution, transparency between frontline to back office within day to day scheduled works & reactive works.

Day to Day Function/Tasks

Engineer liaison
Client & Supplier Liaison
Portal updates/Back-office Job Systems and updates
Engineer Timesheets (to be discussed)
Job scheduling/Job arrangement

Key Responsibilities

Working within a multitude of different back-office systems and client portals ensuring delivery and adherence of timescales/deadlines and key operational updates.
Serve as an escalation point for internal/external customers/frontline engineers, coordinating across all internal teams to ensure issue resolution is completed in a timely manner.
To provide support to RDS Frontline Technician’s, to take calls covering a wide scope of situations across a broad scope of product types, a multitude of varying manufactures and bespoke industrial configurations.
To be able to liaise and remedy service-related issues, in the quickest and most cost-effective conclusion or to be able to establish a clear route for conclusion using the existing RDS internal infrastructure.
Use internal system software to commission and troubleshoot day-to day work.
To be able to determine and define clear deliverables, roles and responsibilities for staff members required for the specific ongoing works.
Once fully trained, you will join the out-of-hours emergency standby rota on a roughly 1-in-10 rotation.

Skills

Ability to demonstrate an approach of continuous improvement across all areas of the department/business
Ability to diffuse and resolve issues in a timely manner within a service arena.
Ability to understand and implement compliance documentation and disrepute to all required staff.
Ability to be able to work and navigate around various IT based platforms that are pivotal to day-to-day operation.
Ability to work with a very reactive environment and be able to adapt and multitask with whatever challenge/tasks the working day can create.
To be able to understand, give guidance and possibly implement regularity directives, to be ahead of all industry standards and industry/market trends.
Resolve and respond to customer issues and enquiries
Assist and support technicians in executing their day-to-day tasks.
Strong sense of personal accountability regarding decision-making.
Experience working in a high-level collaborative environment and promoting a teamwork mentality to resolve issues in a timely and effective manner.
Ability to work independently applying your knowledge into the role to benefit the department/team whilst enhancing your personal development.
Be comfortable and able to work within a fast pace, fast changing environment/department.

Pay: £26,000.00-£28,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Birmingham B30 3HX: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you live within a 10 radius of the office (B30 3HX)

Experience:

Administrative: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service administrator/co jobs in bearwood, wmd

Service Administrator/Co-ordinator

Patient Administrator – Imaging

Engineering Administrator (Maternity Cover)

Office Assistant (Part Time)

Administrator

Business Administrator

Sales Design Administrator

Finance Administrator

Business Support Administrator

Business Administrator Specialist

Sales and Customer Administrator

Office Manager

Parish Administrator

Manual Billing Administrator

PROJECT ADMINISTRATOR

Employee Relations Operations Administrator

Case Administrator - Complex Injury

Patient Administrator

Pest Administrator - FTC

HR Administrator

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