Payment support advisor Work, Jobs in Bedford, Bdf (with Salaries)

Payment Support Advisor
Amplius —Milton Keynes
- £19,033.82 - £34,498.80 a year
- Part-time
- Hybrid work
- Organisational skills
10d
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Quality control
- Banking
Senior Customer Service Advisor
Barclays —Bedford
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
8d
Client Onboarding Executive
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
Membership Administrator
Medical Defence Shield —Bedford
- £24,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Google Suite
- Free parking
Quick apply
7d
Customer Service Advisor
Sage Homes —Northampton
- Hybrid work
- CRM software
- Communication skills
Customer Experience Advisor
Hotel Chocolat —Royston
- £27,153 a year
- Weekend availability
- CRM software
- Hotel
- Communication skills
- Employee discount
Service Advisor Chery
RRG Group —Letchworth
- £28,000 - £32,500 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Employee discount
Quick apply
8d
Dispenser
Boots —Milton Keynes
- £16 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Omnichannel Sales Advisor 10 hours contact
Decathlon UK —Milton Keynes
- Weekend availability
- Customer service
- Communication skills
- Employee discount
6d
Commercial Manager
Atlas Workplace Services —Milton Keynes
- Up to £56,000 a year
- Hybrid work
- Continuous improvement
- No degree
- Contracts
Quick apply
9d
Commercial Sales Support Specialist- BPL
Barclays —Northampton
- Databases
- Contracts
- Communication skills
Trainee Dispenser
Boots —Saint Ives
- £13.12 - £15.10 an hour
- Weekend availability
- No experience needed
- Employee assistance programme
- Employee discount
Part Time Sales Advisor
Cotswold Company —Harpenden
- £12,589.11 a year
- Part-time
- Customer service
- Cash handling
- Communication skills
2d
Dealership Host and Administrator
RPM Independent Porsche Specialists Ltd —Tring
- Full-time
- Serving
- Microsoft Office
- Administrative experience
Quick apply
Temporary Part Time Sales Advisor
Cotswold Company —Harpenden
- £5,595.16 a year
- Temporary
- Customer service
- Cash handling
- Communication skills
2d
Relief Dispenser
Boots —Huntingdon
- £16 an hour
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount
Cycling Omnichannel Sales Advisor 30 Hours
Decathlon UK —Milton Keynes
- Weekend availability
- Customer service
- Communication skills
- Employee discount
6d
Audit Trainee
TC-Group —Letchworth
- Full-time
- Hybrid work
- Accounting
- School
- Annual leave
- Employee assistance programme
Quick apply
Police Constable - National Firearms Instructor - Bedfordshire (Transferee process)
Bedfordshire Police —Luton
- £2,000 a month
- Full-time
- Driving
- Conflict management
- Communication skills
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for payment support advisor in bedford, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

payment support advisor jobs near bedford, bdf

Payment Support Advisor

Amplius -
Milton Keynes

Apply Now

Job details

Part-time
£19,033.82 - £34,498.80 a year
10 days ago

Qualifications

Customer service call handling
Case note recording
Case record updates
Arrears management
Accounts Receivable Credit Control
Organisational skills
Tenancy sustainment support
Customer support
NVQ
Customer interaction
Rent arrears recovery in social housing
Signposting to community resources
A Level

Full job description

Are you passionate about helping people and making a difference to communities? As a Payment Support Advisor at Amplius, you’ll work with customers to manage rent, sort out payments, and find solutions that work for them. You’ll provide friendly, practical support while helping people stay on track financially and keeping our communities strong and secure.

Salary: £19,033.82 per year (FTE £34,498.80)

Contract: Permanent, part time

Your week: 20 hours - Monday to Friday 9am to 1pm. Weekly hours are set but start and end times may be negotiable.

Location: Hybrid with a weekly presence in either our Milton Keynes or Rushden office

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Manage rent and other customer accounts, monitoring arrears and taking timely action to minimise debt
Act as the main point of contact for the Payment Support Service, handling incoming enquiries and proactively engaging with customers
Negotiate affordable and sustainable repayment arrangements, balancing customer needs with the organisation’s income priorities
Provide clear and professional advice on budgeting, benefits, and financial support, signposting to specialist services when needed
Maintain accurate case notes and records in housing management systems, ensuring all interactions are logged correctly
Prepare and progress formal recovery actions, including Notices of Seeking Possession, in line with policy
Work collaboratively with internal teams and external partners to ensure a coordinated approach to arrears management

What we’re looking for

Educated to Level 3 (e.g. A-levels, NVQ, or equivalent experience)
Experience of working in a front facing, customer focussed role
Experience in rent or income recovery, credit control, or financial support within a customer service environment
Experience communicating effectively with customers via telephone and written correspondence
Awareness of data protection, confidentiality, and equality requirements in service delivery
Excellent telephone manner and ability to manage challenging conversations professionally.
Effective organisational skills with the ability to manage competing priorities and caseloads.
Sound judgement and decision-making when progressing cases.

Important - Right to work in the UK is an essential requirement. We do not provide sponsorship.

Please read the attached job description before applying so you get the full scope of the role.

Closing: 3 September

Interviews in Milton Keynes: 10 September

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

payment support advisor jobs in bedford, bdf

Payment Support Advisor

Customer Service Advisor

Senior Customer Service Advisor

Client Onboarding Executive

Membership Administrator

Customer Service Advisor

Customer Experience Advisor

Service Advisor Chery

Dispenser

Omnichannel Sales Advisor 10 hours contact

Commercial Manager

Commercial Sales Support Specialist- BPL

Trainee Dispenser

Part Time Sales Advisor

Dealership Host and Administrator

Temporary Part Time Sales Advisor

Relief Dispenser

Cycling Omnichannel Sales Advisor 30 Hours

Audit Trainee

Police Constable - National Firearms Instructor - Bedfordshire (Transferee process)

I want to receive the latest job alerts for payment support advisor in bedford, bdf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected