Patient experience manager Work, Jobs in Bedford (with Salaries)

Activity Facilitator - Heritage Lounge
Heritage Lounge —Letchworth
- £14 an hour
- Part-time
- Customer service
- Care experience
- Organisational skills
- Referral programme
Quick apply
9d
Senior Facilities Co-Ordinator
Lifeplus Europe Ltd —St. Neots
- £40,000 - £45,000 a year
- Hybrid work
- Maintenance
- Travel
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
Deputy Reception Manager
Scott Veterinary Clinic —Bedford
- £13.50 - £15.00 an hour
- Part-time
- Management
- Customer service
- Administrative experience
- Free parking
- Gym membership
Quick apply
6d
Engagement and Outreach Officer
Bedfordshire Hospitals NHS Foundation Trust —Bedford
- £32,073 - £39,043 a year
- Weekend availability
1d
Deputy Practice Manager
PrimaryCareCareers —Ampthill
- £37,183 - £39,096 a year
- Management
- GP surgery experience
- Supervising experience
Operations and Complaints Manager
Castle Medical Group —Luton
- £33,280 - £39,520 a year
- Full-time
- Management
- GP surgery experience
- Human resources
- Store discount
- Employee discount
Quick apply
Partnership Manager (m/f/d)
Unora GmbH —Northampton
- Hybrid work
- Business development
- Presentation skills
- Driving
Quick apply
PCN Care Co-ordinator
Meridian Primary Care Network —Cambridge
- £13.35 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- English
- Microsoft Office
- Work from home
Quick apply
Openings Support Manager
Hickory's Smokehouse —Letchworth
- Up to £35,000 a year
- Full-time
- Driving
- Restaurant
- Restaurant experience
- Health & wellbeing programme
- Employee discount
Quick apply
Practice Manager
Mayfield Surgery —Northampton
- Full-time
- Organisational skills
- Contracts
- Free parking
Quick apply
Quality and Risk Manager
Circle Health Group —Milton Keynes
- Up to £60,000 a year
- Full-time
- Data analysis skills
- Communication skills
- Employee discount
- Life insurance
Clinical Services Manager – Theatre
Circle Health Group —Milton Keynes
- Up to £68,000 a year
- Full-time
- Business development
- Team management
- Organisational skills
- Employee discount
- Life insurance
Unit Manager
Alliance Medical Ltd —Northampton
- From £55,961 a year
- Full-time
- Bachelor's degree
- Team management
- No degree
Quick apply
Facilities Manager
Elysium Healthcare —St. Neots
- £34,112 a year
- Full-time
- Maintenance
- Hand tools
- Communication skills
- Annual leave
Quick apply
Dental Compliance Lead
Obex Dental —Dunstable
- £38,000 - £45,000 a year
- Full-time
- Travel
- Organisational skills
- In-person
Quick apply
3d
Manual Test Analyst - 12 Month Fixed-Term Contract
Lifeplus Europe Ltd —St. Neots
- £40,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- APIs
- Agile
- Employee assistance programme
- Employee discount
Quick apply
8d
Marketing Officer
Circle Health Group —Milton Keynes
- Up to £26,000 a year
- Full-time
- Analysis skills
- Project management
- Driving
- Employee discount
- Life insurance
PA to the Practice Manager / Complaints Coordinator
Leicester Terrace Health Care Centre —Northampton
- From £14.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Sick pay
Quick apply
Key Account Manager (Humber, Coast & Vale)
Molnlycke Health Care —Milton Keynes
- £60,000 a year
- Sales
- Communication skills
Quick apply
Trainee Bus Driver (including Apprenticeship qualification)
Stagecoach —Fenstanton
- Weekend availability
- No experience needed
- Driving
- School
- Paid training
- Employee assistance programme

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Activity Facilitator - Heritage Lounge

Heritage Lounge
Letchworth

Quick apply

Job details

Part-time
£14 an hour
9 days ago

Benefits

Company pension
Referral programme

Qualifications

Assisted living experience
Customer service
Care experience
Care home
Senior care
Organisational skills
Communication skills

Full job description

Heritage Lounge – Premium Day Centre for Older Adults

Role: Activity Facilitator

Location: Onsite - Letchworth

Pay: £14.00 per hour

Reports to: Lounge Manager

Welcome to Heritage Lounge!

Heritage Lounge is redefining what daytime support for older adults can look like.

More than a traditional day centre, Heritage Lounge offers elegant daytime experiences that combine comfort, companionship, gentle support, and thoughtfully curated activities that promote wellbeing and independence. Designed as a luxury alternative to conventional day centres, we provide a welcoming, refined, lounge-style environment where older adults can socialise, learn, relax, and thrive.

Open from 7am to 7pm, Monday to Friday, our guests enjoy a varied programme of engaging activities including arts and crafts, mindfulness sessions, live music, wellness initiatives, social events, and much more.

As we continue to grow, we are looking for a passionate and creative Activity Facilitator to join our team and play a key role in delivering exceptional experiences for our attendees.

About the Role

The Activity Facilitator will be responsible for planning, preparing, and delivering a varied programme of meaningful activities that enhance the wellbeing, independence, and quality of life of older adults attending Heritage Lounge.

This is a hands-on role that combines activity delivery, creativity, relationship building, and staff support. You will lead both group and one-to-one sessions, encourage participation, develop new ideas, and help create an environment where every attendee feels valued, included, and engaged.

You will also support and train colleagues to confidently facilitate activities that promote social interaction, cognitive stimulation, physical wellbeing, and enjoyment.

Key Responsibilities

Activity Planning, Preparation & Delivery

Plan, organise, and lead daily activities for attendees.
Deliver a varied programme of group and one-to-one activities that promote wellbeing, confidence, independence, and social inclusion.
Encourage participation while adapting activities to meet individual needs, abilities, and preferences.
Ensure all activities are meaningful, engaging, enjoyable, and person-centred.
Prepare activity plans, materials, equipment, and resources to a high standard.
Research and introduce new activities that support physical, emotional, social, and cognitive wellbeing.
Monitor attendance, participation, and feedback to continuously enhance the activity programme.

Staff Training & Support

Support colleagues to confidently facilitate activities within Heritage Lounge.
Provide practical coaching and guidance on engaging older adults in meaningful activities.
Promote understanding of activity-based wellbeing and person-centred engagement.
Develop activity resources and guidance materials that can be used independently by the wider team.
Foster a culture where meaningful engagement is everyone's responsibility.

General Responsibilities

Promote dignity, independence, choice, and inclusion at all times.
Build positive relationships with attendees, families, volunteers, and community partners.
Ensure activities are delivered safely and in line with health and safety requirements.
Maintain accurate activity records, participation data, and outcome monitoring.
Support seasonal events, celebrations, and community engagement initiatives throughout the year.

About You

We're looking for someone who is enthusiastic, compassionate, and genuinely passionate about enriching the lives of older adults.

Essential Skills & Experience

Experience in caregiving, elder care, community engagement, or a similar role.
Experience facilitating activities with adults in a care or wellbeing setting.
Excellent interpersonal and communication skills.
A caring, patient, and compassionate approach.
Ability to work effectively both independently and as part of a team.
Basic understanding of health and safety practices.

Key Competencies

Empathy & Compassion – Ability to build meaningful and trusting relationships.
Safety Awareness – Commitment to maintaining a safe and supportive environment.
Teamwork – Strong collaboration and relationship-building skills.
Adaptability – Able to adjust activities to suit varying interests, abilities, and needs.
Attention to Detail – Observant and attentive to the wellbeing of attendees.
Organisation – Strong planning and preparation skills.
Customer Service Excellence – Passion for delivering outstanding experiences and support.

What We Offer

Competitive pay of £14.00 per hour
Opportunities for professional development and ongoing training
Company pension scheme
The opportunity to be part of an innovative, premium care and wellbeing service
A rewarding role where you can make a genuine difference to the lives of older adults every day

Apply today and become part of a team that is redefining day care for older adults.

If you are passionate about creating meaningful experiences, building lasting connections, and helping older adults live happier, healthier, and more fulfilling lives, we would love to hear from you!

Pay: £14.00 per hour

Benefits:

Company pension
Referral programme

Application question(s):

Do you have previous experience facilitating group activities?

Experience:

Support Worker: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient experience manager jobs in bedford

Activity Facilitator - Heritage Lounge

Senior Facilities Co-Ordinator

Deputy Reception Manager

Engagement and Outreach Officer

Deputy Practice Manager

Operations and Complaints Manager

Partnership Manager (m/f/d)

PCN Care Co-ordinator

Openings Support Manager

Practice Manager

Quality and Risk Manager

Clinical Services Manager – Theatre

Unit Manager

Facilities Manager

Dental Compliance Lead

Manual Test Analyst - 12 Month Fixed-Term Contract

Marketing Officer

PA to the Practice Manager / Complaints Coordinator

Key Account Manager (Humber, Coast & Vale)

Trainee Bus Driver (including Apprenticeship qualification)

I want to receive the latest job alerts for patient experience manager in bedford

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