Head of customer service Work, Jobs in Bedfordshire (with Salaries)

ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)
easyJet —Luton Airport
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Quality control
- Annual leave
14d
Head of Insights
Dominos —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Data analysis skills
- Presentation skills
- Flexible schedule
People Advisor Head Office
Savers —Dunstable
- Hybrid work
- Human resources
- Training & development
Head of Professional Services
Kinetic Software —Milton Keynes
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Operations Schedule Planning Officer
easyJet —Luton Airport
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Communication skills
- Annual leave
Senior Crew Optimisation Officer
easyJet —Luton Airport
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Communication skills
- Annual leave
Chocolate Advisor
Lindt & Sprungli (U.K.) Limited —Milton Keynes
- Part-time
- Bar
- Customer service
Quick apply
21h
Head of Customer Access & Transformation
Hightown Housing Association —Hemel Hempstead
- £80,250 a year
- Customer service
- Continuous improvement
- Communication skills
- Annual leave
2d
Head of Security
Silverstone —Silverstone
- Part-time
- Hotel
- Leadership
Quick apply
7d
Head of Commercial Operations - Drainage Solutions
ACO Technologies plc —Bedford
- Hybrid work
- Customer service
- Continuous improvement
- Manufacturing
People Experience Coordinator
East West Rail —Milton Keynes
- Hybrid work
- Customer service
- Microsoft Office
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
1d
Head of FM Key Accounts
PHSGroup —Milton Keynes
- Remote
- Continuous improvement
- Leadership
- Communication skills
- Free parking
- Employee discount
Head of Property Operations
Hightown Housing Association —Hemel Hempstead
- £89,916 a year
- Hybrid work
- Customer service
- Continuous improvement
- Contracts
- Annual leave
2d
Guest Operations Manager
Hilton —Towcester
- Full-time
- Hotel
- Leadership
- Employee stock purchase plan
- Annual leave
Customer Service Section Head
Normec UK —Hemel Hempstead
- Monday to Friday
- Continuous improvement
- Training & development
- Leadership
- Free parking
1d
Responsive Administrator
FSG Property Services Ltd —Milton Keynes
- Up to £32,000 a year
- Part-time
- English
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
2d
Head of Transformation & Service Improvement
West Northamptonshire Council —Northampton
- £84,166 - £90,437 a year
- Continuous improvement
- Team management
- AI
11h
Business Administration Officer
Luton Town Football Club —Luton
- Part-time
- Salesforce
- Writing skills
- Microsoft Office
Operations Director
THX Ltd —Bedford
- Full-time
- Presentation skills
- Continuous improvement
- Team management
Quick apply
Product Manager - Order Fulfilment
Tesco UK —Welwyn Garden City
- Full-time
- Agile
- Communication skills
- Employee assistance programme

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ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)

easyJet -
Luton Airport

Apply Now

Job details

Full-time
14 days ago

Benefits

Annual leave
Company pension

Qualifications

Recruitment experience
Stakeholder liaison
Microsoft Office Suite
Microsoft Office
Databases
Safer recruitment
Quality control
Right to Work Check
Recruiting
Organisational skills
Customer support
Communication skills

Full job description

Thank you for your interest in our fantastic ID & Vetting Coordinator opportunities at easyJet.

This advert is for upcoming vacancies within our ID & Vetting team over the next 2 to 9 months. We expect to have a mix of permanent and fixed term opportunities becoming available and we'd love to hear from talented individuals who are interested in joining us.

By applying to this talent pool, you'll be among the first people we contact when suitable roles become available.

Please withdraw this application if you are currently engaged in an active recruitment process with us for an ID & Vetting opportunity.

READ ON IF YOU
> Have experience working within vetting, screening, compliance, recruitment administration, aviation security, onboarding or a similar high volume administrative environment.
> Enjoy delivering excellent customer service and supporting candidates through important processes.
> Have strong attention to detail and enjoy working accurately within a regulated environment.
> Can manage multiple priorities whilst working to deadlines.
> Can be in our fantastic Luton head office 3 x per week.

THE TEAM
The ID & Vetting team plays a critical role in ensuring our people can safely and securely carry out their roles across easyJet. The team manages end to end vetting and ID activities for employees, crew, pilots and contractors, helping to maintain the highest compliance standards while delivering a great experience for our candidates and employees.

As the gatekeepers of access to easyJet buildings and airport operations, the team plays an important role in protecting our business and supporting aviation security requirements.

THE ROLE
As an ID & Vetting Coordinator, you'll be responsible for supporting the end to end screening, vetting and ID process for new hires, existing employees and internal movers. You'll work closely with candidates, referees, airports and internal stakeholders to ensure all compliance requirements are met efficiently and accurately.

Typical responsibilities may include;
> Completing vetting and screening checks in line with easyJet, airport authority and regulatory requirements.
> Chasing outstanding references and supporting candidates through the vetting process.
> Reviewing documentation and verifying identity and right to work information.
> Acting as a key point of contact for candidates, colleagues and external stakeholders.
> Supporting the issue of airport and airside passes.
> Managing sensitive personal data accurately and confidentially.
> Recording, updating and maintaining vetting information and databases.
> Performing quality control checks to ensure compliance standards are met.
> Identifying opportunities to improve processes and candidate experience.

Requirements of the Role

WHAT WE'RE LOOKING FOR
> Excellent customer service and communication skills.
> Strong organisational skills and the ability to prioritise a busy workload.
> High levels of accuracy and attention to detail.
> Experience handling sensitive or confidential information.
> Confidence working with multiple systems and Microsoft Office products.
> A proactive and solutions focused approach.
> The ability to work effectively within a fast paced environment.
> Awareness of aviation security, vetting requirements or airside pass processes would be advantageous but is not essential.

WHAT YOU'LL GET IN RETURN
> Up to 20% maximum bonus.
> 5% pension contributions.
> PMI
> Excellent staff travel benefits.
> 25 days of annual leave + bank holidays.
> Annual credit towards an easyJet holiday.
> Various flexible benefits and extras.

PRACTICALITIES
This full-time role will be based in Luton and will be 40 hours per week. We support hybrid working and we spend 60% of our time per month in the office.

REASONABLE ADJUSTMENTS
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at [email protected]. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

Apply Now

Refine Your Search

head of customer service jobs in bedfordshire

ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)

Head of Insights

People Advisor Head Office

Head of Professional Services

Operations Schedule Planning Officer

Senior Crew Optimisation Officer

Chocolate Advisor

Head of Customer Access & Transformation

Head of Security

Head of Commercial Operations - Drainage Solutions

People Experience Coordinator

Head of FM Key Accounts

Head of Property Operations

Guest Operations Manager

Customer Service Section Head

Responsive Administrator

Head of Transformation & Service Improvement

Business Administration Officer

Operations Director

Product Manager - Order Fulfilment

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