Head of customer service Work, Jobs in Bedhampton, Ham (with Salaries)

Customer Account Manager
Fibre Telecoms UK —Southampton
- £30,000 - £40,000 a year
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Referral programme
Quick apply
Deputy Manager - Gunwharf Quays, Portsmouth
Whittard of Chelsea —Portsmouth
- Leadership
- Store discount
- Employee discount
Quick apply
Branch Manager - Chichester
GoldUnion —Chichester
- £30,000 - £60,000 a year
- No experience needed
- Financial services
- Communication skills
- Paid training
- Annual leave
12d
Branch Manager - Chichester
GoldUnion Nexus —Chichester
- £30,000 - £60,000 a year
- Full-time
- No experience needed
- Financial services
- In-person
- Paid training
- Annual leave
Quick apply
9d
Cafe General Manager
Kalm Kitchen Ltd —Fareham
- Up to £40,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
Deputy Manager
Gunwharf Quays —Portsmouth
- Leadership
- Store discount
- Employee discount
11d
- Admissions Manager
University of Winchester —Winchester
- £41,064 - £46,049 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Employee assistance programme
- Employee discount
10d
Bar staff / 480 - The Parchment Makers, Havant
J D Wetherspoon plc —Havant
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
6d
Project Coordinator – Marine Coordination
OEG Energy Group —Portsmouth
- Full-time
- Microsoft Office
- Analysis skills
- Travel
- Annual leave
13d
Area Care Manager
Helping Hands —Southampton
- £55,000 - £60,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Office Manager
J&B Hopkins —Fareham
- £32,000 a year
- Customer service
- Microsoft Office
- Administrative experience
- Life insurance
Quick apply
IT Delivery & Service Manager
Elliotts —Southampton
- Full-time
- Employee discount
Quick apply
Business Engagement and Service Improvement Manager
Abri —Eastleigh
- Up to £58,432 a year
- Full-time
- Project management
- Continuous improvement
- Leadership
10d
Affordable Housing Enabling Officer
Portsmouth City Council —Portsmouth
- £36,363 - £39,151 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
General Manager | REEL Cinema Fareham
Reel Cinemas —Fareham
- £32,000 - £33,000 a year
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Retail Manager FTC
Land Securities —Portsmouth
- Weekend availability
- Annual leave
- Employee assistance programme
IT Project Manager
Portsmouth City Council —Portsmouth
- £47,181 - £51,356 a year
- Hybrid work
- Contracts
- IT
- Leadership
3d
Customer Service Assistant
Admiral Slots —Portsmouth
- £12.75 - £13.25 an hour
- Full-time
Quick apply
3d
URGENTLY HIRING - Chef Positions
DRIFTERS KITCHEN BAR —Chichester
- Up to £14.75 an hour
- Temporary
- Bar
- Customer service
- English
Quick apply
Shipping Coordinator
Domo Tactical Communications —Whiteley
- Communication skills
- Annual leave
- Employee assistance programme

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Customer Account Manager

Fibre Telecoms UK -
Southampton

Quick apply

Job details

Permanent
£30,000 - £40,000 a year

Benefits

Free parking
Company pension
Company events
Referral programme
On-site parking

Qualifications

Salesforce
Analysis skills
Financial services

Full job description

We are seeking a proactive and customer-focused Customer Account Manager to join our team. This role is key to building strong client relationships, ensuring customer satisfaction, and supporting business growth through excellent service and engagement.

Salary £30,000 - £40,000 DOE

Key Responsibilities:

Take full ownership of our Trustpilot profile, responding to both positive and negative reviews in a timely and professional manner. Proactively encourage satisfied customers to leave reviews and work to resolve and, where possible, remove negative feedback.
Visit customer sites when required to resolve more complex issues, delivering a high level of face-to-face support and strengthening client relationships.
Plan, execute, and monitor email campaigns, including tariff updates. Track performance metrics (open rates, click-through rates, etc.) and ensure all activity is accurately recorded within the CRM system.
Maintain and update the customer portal, ensuring all information relating to installations, complaints, and customer interactions is accurate and up to date.
Conduct follow-up calls after each installation to ensure customer satisfaction and offer a complimentary gift as a gesture of appreciation.
Proactively contact the existing customer base to engage, qualify, and prepare accounts before handing over to the inbound telemarketing team.
Manage and resolve customer complaints and queries efficiently, ensuring issues are handled promptly and effectively before escalating to Head of Legal, or finance companies.

Pay: £30,000.00-£40,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in bedhampton, ham

Customer Account Manager

Deputy Manager - Gunwharf Quays, Portsmouth

Branch Manager - Chichester

Branch Manager - Chichester

Cafe General Manager

Deputy Manager

- Admissions Manager

Bar staff / 480 - The Parchment Makers, Havant

Project Coordinator – Marine Coordination

Area Care Manager

Office Manager

IT Delivery & Service Manager

Business Engagement and Service Improvement Manager

Affordable Housing Enabling Officer

General Manager | REEL Cinema Fareham

Retail Manager FTC

IT Project Manager

Customer Service Assistant

URGENTLY HIRING - Chef Positions

Shipping Coordinator

I want to receive the latest job alerts for head of customer service in bedhampton, ham

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