Subcontractor Work, Jobs in Belfast, Ant (with Salaries)

Customer Service Advisor
Solarfix NI Ltd —Glengormley
- £28,000 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
- Free parking
Quick apply
2d
Training Course Administrator-4
Reed In Partnership —Aldergrove
- £26,300 - £26,500 a year
- Full-time
- English
- Administrative experience
- Travel
- Annual leave
Digital Construction Coordinator - Hillsborough, NI
GRAHAM Group —Hillsborough
- Bachelor's degree
- Communication skills
- Analytics
- Annual leave
Production Manager - Interior Fit Out
Madden Marine —Newtownabbey
- £45,000 - £50,000 a year
- Full-time
- Project management
- Continuous improvement
- Team management
- Free parking
Quick apply
Site Manager - Interior Fit Out (Retail) - Northern Ireland
GRAHAM Group —Hillsborough
- Project management
- Quality control
- Budgeting
Project Manager - East Midlands
GRAHAM Group —Hillsborough
- Continuous improvement
- Quality control
- Organisational skills
7d
Site Manager
Apex Talent Specialists —Belfast
- £40,000 - £50,000 a year
- Full-time
- Management
- Supervising experience
- Quality control
- Free parking
Quick apply
Planner
Portview —Belfast
- Research
- Contracts
- Construction experience
Quality Engineer - Civil Engineering - Northern Ireland
GRAHAM Group —Hillsborough
- Civil engineering
- Quality control
- Travel
- Annual leave
Project Manager - West Midlands
GRAHAM Group —Hillsborough
- Management
- Continuous improvement
- Quality control
7d
Site Manager - South West England
GRAHAM Group —Hillsborough
- Management
- Continuous improvement
- Organisational skills
Environmental Sustainability Advisor - Scotland and Northern England
GRAHAM Group —Hillsborough
- Continuous improvement
- Travel
- Communication skills
3d
Quality Engineer - Civil Engineering - Oxford
GRAHAM Group —Hillsborough
- Civil engineering
- Engineering
- Microsoft Office
- Annual leave
Site Manager
Portview —Belfast
- AutoCAD
- Microsoft Outlook
- Computer literacy
Design Manager - North Yorkshire
GRAHAM Group —Hillsborough
- Management
- Engineering
- Organisational skills
- Annual leave
2d
Quality Engineer - Civil Engineering - Cardiff
GRAHAM Group —Hillsborough
- Civil engineering
- Quality control
- Travel
Site Agent - Civil Engineering - Hereford
GRAHAM Group —Hillsborough
- AutoCAD
- Civil engineering
- Management
- Annual leave
Site Agent - Civil Engineering - Dublin
GRAHAM Group —Hillsborough
- Remote
- AutoCAD
- Civil engineering
- Management
Project Engineer
NAVANTIA UK —Belfast
- Full-time
- Engineering
- Continuous improvement
- Travel
Quick apply
Site Administrator / Document Controller - South West England
GRAHAM Group —Hillsborough
- Microsoft Outlook
- Administrative experience
- Organisational skills

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Customer Service Advisor

Solarfix NI Ltd
Glengormley

Quick apply

Job details

Permanent | Full-time
£28,000 a year
2 days ago

Benefits

Free parking
Company events
Private medical insurance
On-site parking

Qualifications

CRM software
Technical troubleshooting
Customer service call handling
Customer service
Mobile applications
Microsoft Office Suite
Technical support
AS Level
Organisational skills
Computer skills
Customer support
Customer interaction
Communication skills
Time management

Full job description

Pay: £28,000.00 per year

Job Title: Customer Service Administrator

Reporting to: General Manager

In addition to your salary, you will receive:
Private healthcare for employees and family
Free on-site car parking
32 days holiday (including statutory holidays)

Location: Office based in Mallusk, Newtownabbey

Working Hours: Monday to Thursday 9am to 5pm, Friday 9am to 3pm

Job Type: Full-Time, Permanent

Overview: At Solarfix, we are experiencing rapid growth and are in search of a dedicated and passionate Customer Service Administrator. This role is essential in enhancing our customers' post-installation experience and driving quality improvements across both domestic and commercial sectors. With over 2000 systems installed across Northern Ireland, our commitment to exceptional customer service is paramount. This role is integral to ensuring that our clients receive prompt and effective resolutions to any technical issues.

Key Responsibilities:

Act as the primary point of contact for customers, addressing and resolving technical issues in a timely and efficient manner.
Collaborate closely with in-house engineers and subcontractors to schedule and manage service calls.
Ensure prompt and effective resolution of product and customer-related snags.
Maintain and update our CRM system throughout all stages of the service process, ensuring accurate record-keeping and closure of service calls upon completion and approval.
Conduct post-installation follow-ups with clients as part of our quality control process.
Handle post-installation administration tasks, including applying for connection agreements with NIE, MCS certificates, and export accounts.
Uphold Solarfix's reputation for excellent customer service, contributing to our continued receipt of 5-star reviews and high client satisfaction.

Training and Development:

Comprehensive training will be provided to the successful candidate upon commencement of employment.

Key Skills and Attributes:

Exceptional problem-solving abilities.
Commitment to delivering on promises and ensuring customer satisfaction.
Ability to thrive in a fast-paced and dynamic environment.
Positive, can-do attitude.
Ability to work effectively under pressure.
Strong communication skills.

Essential Criteria:

Minimum of 5 GCSEs, including Math and English.
At least 2 AS Levels.
1-2 years of experience in a similar customer service role.
Proven ability in a busy and fast-paced work setting.
Excellent time management and organizational skills.
Proficiency in using computers, Microsoft Office applications, and Smartphone Apps.
Self-management and initiative in calendar management.
Strong problem-solving and decision-making

Desirable Criteria:

Experience with CRM systems, preferably Salesforce.
Background in the Solar/Renewable energy sector.
Good geographical knowledge of Northern Ireland.

Why Join Solarfix?

Be part of a growing company in the dynamic solar/renewable energy sector.
Engage in a role that is both challenging and rewarding, with opportunities for personal and professional growth.
Contribute to maintaining and enhancing our reputation for outstanding customer service and satisfaction.
Work in a supportive and collaborative environment that values each team member's contribution.

Pay: £28,000.00 per year

Benefits:

Company events
Free parking
On-site parking
Private medical insurance

Application question(s):

Do you live in Northern Ireland and are you able to commute to the office daily?
Please confirm if you have experience in the solar industry?

Experience:

Customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

subcontractor jobs in belfast, ant

Customer Service Advisor

Training Course Administrator-4

Digital Construction Coordinator - Hillsborough, NI

Production Manager - Interior Fit Out

Site Manager - Interior Fit Out (Retail) - Northern Ireland

Project Manager - East Midlands

Site Manager

Planner

Quality Engineer - Civil Engineering - Northern Ireland

Project Manager - West Midlands

Site Manager - South West England

Environmental Sustainability Advisor - Scotland and Northern England

Quality Engineer - Civil Engineering - Oxford

Site Manager

Design Manager - North Yorkshire

Quality Engineer - Civil Engineering - Cardiff

Site Agent - Civil Engineering - Hereford

Site Agent - Civil Engineering - Dublin

Project Engineer

Site Administrator / Document Controller - South West England

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