Technical specialist Work, Jobs in Benfleet, Ess (with Salaries)

Customer & Technical Services Specialist
Monitor Audio Ltd —Rayleigh
- £21,200 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
1h
IT Specialist
Saxton 4x4 —Chelmsford
- Up to £35,000 a year
- Full-time
- Computer Science
- Customer service
- Engineering
Quick apply
Junior Web Support Specialist
Safetech LTD —Rayleigh
- £8.00 - £12.71 an hour
- Full-time
- JavaScript
- HTML
Quick apply
14h
Project Coordinator
The Consultus International Group —Rochford
- Full-time
- Hybrid work
Quick apply
3d
Tool Hire Plant & Equipment Manager
Mark One Hire Ltd —Rochford
- £32,500 - £42,500 a year
- Full-time
- Microsoft Excel
- In-person
Quick apply
AI Benefits & Value Technical Specialist
Financial Conduct Authority —London
- £82,300 - £95,000 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
7d
Mechanic/MOT Tester
Jet MOT and Service —Benfleet
- £30,000 - £45,000 a year
- Full-time
- Customer service
- Driving
- Power tools
- Free parking
- Paid training
Quick apply
6d
Technical Operations Specialist
Fujitsu —Grays
- Full-time
- Communication skills
5d
Auto CAD Specialist
Remi C.T. Studio —London
- £180 a day
- AutoCAD
- Schematics
- CAD
Quick apply
IT Technical Support
DD Products & Services —Witham
- £27,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- SQL
- Employee discount
- Sick pay
Quick apply
17h
Engineering Technician
Circle Health Group —Orpington
- Up to £41,500 a year
- Full-time
- Hospital
- In-person
- Time management
- Employee discount
- Life insurance
Quick apply
Technical Learning Specialist (GDMS) - Maidstone
Guide Dogs for the Blind Association —Maidstone
- Mentoring
Digital Content Executive
RVT GROUP —Dartford
- £35,000.00 - £41,701.36 a year
- Full-time
- Marketing
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
3h
SEO Specialist X2
Walker & Sloan —Brentwood
- Up to £40,000 a year
- Hybrid work
- Communication skills
Mechanical Engineer
Peer Genius —Canvey Island
- £40,000 - £45,000 a year
- Overtime
- Schematics
- Maintenance
- Welding
- Free parking
Quick apply
5d
Software Engineer - Intern
Lucy Electric —Basildon
- Engineering
- English
- Java
12d
Customer Experience Specialist (Automotive)
Percepta —Basildon
- £27,275 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
5d
Excavation & Reinstatement Operatives
Equans —Sittingbourne
- Nights as needed
- Construction
- Employee discount
Multinational Case Handler
Intact Insurance UK Limited —Chelmsford
- Hybrid work
- Microsoft Excel
- Continuous improvement
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
10d
Digital Trainer
Kent and Medway Mental Health NHS Trust —Maidstone
- £32,073 - £39,043 a year
- Full-time
6d

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Customer & Technical Services Specialist

Monitor Audio Ltd -
Rayleigh

Quick apply

Job details

Permanent | Full-time
£21,200 - £25,000 a year
1 hour ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Customer service
Technical support
Microsoft Office
Communication skills
Adobe Acrobat

Full job description

Customer & Technical Services Specialist

Monitor Audio Group is a British Audio manufacturer of some of the world’s most respected and innovative high-fidelity brands. There are currently three British brands that make up the group: Monitor Audio, Roksan and Blok, covering solutions for Hi-Fi, Electronics, Home Theatre, Architectural speakers, and Hi-Fi furniture. Each has its own unique story, and each brings the listener closer to the music and film they love.

Monitor Audio Group is proud of its legacy but equally proud of its continuing mission to seek excellence in sound – the worldwide accolades and awards that we receive are testament to the team's continued ambition to innovate and perfect the craft, allowing customers to experience a truly enhanced high-fidelity listening experience.

Monitor Audio Group is now looking to enrich the Customer and Technical Support Department through the placement of a highly motivated and technically minded, Customer & Technical Services Specialist to drive the group’s UK growth ambitions within this segment, and support of its nationwide specialist distribution and independent integration and retail partners.

The role

Reporting to the Customer Service and Technical Manager, the Technical Services Specialist role will involve assisting with technical support queries, handling customer phone calls and booking in returns and repairs with dedicated technicians.

The ideal candidate will have an interest in audio and enthusiasm for providing great customer service across three well-established premium British brands.

You’ll work as part of a close-knit team of experts and play a role in the deployment of the Groups’ global customer support.

Main responsibilities

Manage all customer returns through to closure
Ensure Return Merchandise Authorisation (RMA) process is always followed, and data is maintained in line with procedures
Book collections / dispatch of returns with carriers
Collect card payments from customers as applicable
Process spare parts orders for picking by warehouse
Assist customer services team with other customer queries under the guidance of the Customer & Technical Service Manager
Assist in production of RMA performance statistics and trends analyses
Contribute ideas and solutions towards the department’s goal of improving the customer experience of Monitor Audio customers

Desirable qualities

A basic understanding of customer service principles
Strong communication and writing skills
Familiarity or interest in audio/hi-fi considerably preferred
Proficiency in Microsoft Office and Adobe Acrobat
Ability to work collaboratively in a team
Proactive approach to problem-solving and troubleshooting
Enthusiasm and willingness to learn

Interfaces and reporting lines

The Customer & Technical Services Specialist role will be based at the Monitor Audio HQ, in Rayleigh, Essex. Please email your CV and covering letter to: [email protected].

NO AGENCIES TO APPLY

Pay: £21,200.00-£25,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical specialist jobs in benfleet, ess

Customer & Technical Services Specialist

IT Specialist

Junior Web Support Specialist

Project Coordinator

Tool Hire Plant & Equipment Manager

AI Benefits & Value Technical Specialist

Mechanic/MOT Tester

Technical Operations Specialist

Auto CAD Specialist

IT Technical Support

Engineering Technician

Technical Learning Specialist (GDMS) - Maidstone

Digital Content Executive

SEO Specialist X2

Mechanical Engineer

Software Engineer - Intern

Customer Experience Specialist (Automotive)

Excavation & Reinstatement Operatives

Multinational Case Handler

Digital Trainer

I want to receive the latest job alerts for technical specialist in benfleet, ess

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