Customer service account representative Work, Jobs in Bere Regis, Dor (with Salaries)

CSA (Customer Service Associate)
Teachers Building Society —Wimborne
- Up to £26,775 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
Customer Account Representative
Eaton —Wimborne
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
B2B Operations Support Representative
Screwfix —Yeovil
- Full-time
- Hybrid work
- Microsoft Excel
- Employee discount
- Flexible schedule
4d
Field Sales Representative - Bournemouth
Flatpay —Bournemouth
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
Business Development Represntative
Hubexo —Bournemouth
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
- Employee assistance programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Bournemouth
- £3,800 a month
- Full-time
- Sales
Quick apply
Branch Manager
J&Bs —New Milton
- Full-time
- Sales
- Customer service
- Supervising experience
- Free parking
- Store discount
Quick apply
11d

More jobs to discover

Find similar jobs that you might be interested in.

CSA (Customer Service Associate)
Teachers Building Society —Wimborne
In this role, you will provide telephone and administration support to the Society’s new and existing savings and mortgage customers.
Up to £26,775 a year
Quick apply
12d
Customer Account Representative
Eaton —Wimborne
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

I want to receive the latest job alerts for customer service account representative in bere regis, dor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service account representative jobs near bere regis, dor

Business Development Manager jobs in Bournemouth

Sales Advisor jobs in Bournemouth

Business Development Representative jobs in London

Car Sales jobs in Teesside

Entry Level Sales Development Representative jobs in London

Field Sales Representative jobs in Cheltenham

Field Sales Representative jobs in Reading

Field Sales Representative jobs in Chester

Sales Trainee jobs in London

Business Development Manager jobs in Manchester

Business Development Manager jobs in East Riding Of Yorkshire

Business Analyst jobs in Bristol

Business Development Manager jobs in Priory

Level 3 Business Administration Apprenticeship jobs in London

Business Development Manager jobs in Coventry Cv2

Business Consultant jobs in London

Branch Manager jobs in Gloucester

Operations Manager jobs in Derby

Branch Manager jobs in Oakham

Legal Operations Manager jobs in London

CSA (Customer Service Associate)

Teachers Building Society -
Wimborne

Quick apply

Job details

Full-time
Up to £26,775 a year
12 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Work from home
Referral programme

Qualifications

Microsoft Word
Customer service
Analysis skills
Data entry
Financial services
Communication skills

Full job description

CSA (Customer Service Associate)

Location: Wimborne, Dorset / Hybrid

Full Time - 35 hours per week (Monday - Friday, 9:00am-5:00pm)

Salary: Up to £26,775 per annum DOE

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will provide telephone and administration support to the Society’s new and existing savings and mortgage customers.

You will speak to savings customers, to help them service new or existing accounts, as well as handling general mortgage enquiries. You will also provide accurate and sometimes technical administration.

Responsibilities

Process all department transactions efficiently, accurately and within agreed Service Levels
Adhere to the Society’s procedures in all areas of the role
Provide support to customers using the Society’s online functionality
Recognise and action lead opportunities for the Society
Produce reports and management information as and when requested
Be aware of any risks to the Society at all times and act within the Society’s reporting guidelines
Ensure that expressions of customer dissatisfaction and complaints are escalated accordingly
Support change management activities across business and digital transformation initiatives to ensure successful implementation and adoption of change.
Assist in assessing the impact of change on people, processes, systems, and ways of working, identifying risks and mitigation actions where appropriate.
Gather, analyse, document, and manage business requirements from stakeholders across multiple departments.
Assist in identifying business issues, process gaps, and operational risks, recommending practical solutions and improvement opportunities.
Support the planning and delivery of change initiatives, including stakeholder engagement, communication, business readiness, and implementation activities.
Be responsible for managing own daily workload and tasks
Be able to multi task and meet department service levels
Deal with telephone and face to face enquiries received within the department promptly, ensuring that a high standard of customer service is provided
Use initiative in identifying any practice and process improvements
Assist with system testing when required
You must act to deliver good outcomes for retail customers

Qualifications/Experience

Proven experience in a customer service role within financial services is preferred.
Strong administration and data entry skills with a keen eye for detail.
Excellent proven telephone communication skills with the ability to articulate information clearly and effectively.
Strong analytical skills to assess situations and provide appropriate solutions.
A positive attitude with a willingness to learn and adapt in a fast-paced environment.

What We Offer

Competitive salary and annual performance bonus
Comprehensive training and ongoing professional development
27 days’ holiday + bank holidays
Pension scheme and life assurance
Employee wellbeing scheme
Opportunities for career progression within a growing organisation

How to Apply

Ready to take the next step in your career? Apply now with your CV and a short cover letter telling us why you’d be a great fit for our team.

Job Type: Full-time

Pay: Up to £26,775.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Referral programme
Work from home

Experience:

Telephone : 1 year (required)
Administration: 1 year (required)
Financial services: 1 year (preferred)

Work Location: Hybrid remote in Wimborne BH21

Quick apply

Refine Your Search

customer service account representative jobs in bere regis, dor

CSA (Customer Service Associate)

Customer Account Representative

B2B Operations Support Representative

Field Sales Representative - Bournemouth

Business Development Represntative

JUNIOR SALES ADVISOR

Branch Manager

More jobs to discover

I want to receive the latest job alerts for customer service account representative in bere regis, dor

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected