Senior shift leader Work, Jobs in Berkeley, Gls (with Salaries)

Guest Experience Manager
Forest Holidays —Berry Hill
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
23h
Head Chef
Blue Diamond Garden Centre —Gloucester
- Full-time
- Cooking
- Team management
- In-person
- Free parking
- Store discount
Quick apply
6d
Care Home Deputy Manager (No Visa Opportunities)
Pennwood Lodge Nursing Home —Wotton-under-Edge
- £35,000 a year
- Weekend availability
- English
- In-person
- Care plans
Quick apply
1d
Transport Operations Manager
Gist Limited —Bristol
- £48,300 - £53,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Pub Management Training Program - Assistant General Manager
Community Inns Company —Stroud
- £30,000 - £37,000 a year
- Full-time
- Supervising experience
- Team management
- Organisational skills
- Employee discount
Quick apply
2d
On Call Support Officer £14.82ph
Aspirations Support —Bristol
- Up to £14.82 an hour
- Part-time
- Supervising experience
- In-person
- Care plans
Quick apply
Venue Manager
Left Handed Giant —Bristol
- From £50,000 a year
- Full-time
- Hospitality
- Bar
- Supervising experience
- Annual leave
- Employee discount
Quick apply
1d
Staff Officer - Central Operations
South Western Ambulance Service NHS Foundation Trust —Bristol
- £49,387 - £56,515 a year
- Overtime
- Travel
- Patient care
- Free parking
- Employee discount
12h
Engineer
Suntory Oceania —Coleford
- Customer service
- Engineering
- Continuous improvement
DLM | Mid Shift Manager | Gloucester
XPO Logistics —Gloucester
- £45,000 a year
- Full-time
- Employee discount
Quick apply
Production Operative
ABAgri —Monmouth
- £25,702.02 a year
- Day shift
- Communication skills
Production Operative
AB Agri —Monmouth
- £25,702.02 a year
- Day shift
- Communication skills
6d
Loss Prevention Officer
NEXT —Bristol
- £12.71 - £13.84 an hour
- Full-time
Registered Manager - Children's Home
SGS Care Ltd —Gloucester
- £52,500 - £62,500 a year
- Full-time
- Referral programme
Quick apply
Inclusive Transformation Manager
Lloyds Banking Group —Bristol
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- Human resources
- Leadership
5d
Head of Food & Beverage
Warner Leisure Hotels —Holme Lacy
- Up to £52,000 a year
- Full-time
- Microsoft Excel
- Hotel
- Leadership
- Free parking
- Annual leave
1d
Director, Operations
Thermo Fisher Scientific —Gloucester
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Line Leader
IPS —Bristol
- £33,437.64 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Bank Senior Care Assistant
Advinia Healthcare —Cheltenham
- £14.25 an hour
- Part-time
- Care plans
Quick apply
Senior Children's Residential Support Worker (Full Time)
NEW START LIVING RESIDENTIAL LTD —Gloucester
- £30,680 - £37,960 a year
- Full-time
- English
- Administrative experience
- Working with children
- Flexible schedule
- Referral programme
Quick apply

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Guest Experience Manager

Forest Holidays -
Berry Hill

Quick apply

Job details

Full-time
Up to £40,000 a year
23 hours ago

Benefits

Discounted or free food
Company pension
Company events
Employee discount
Paid volunteer time

Qualifications

Driving Licence
Management
Customer service
Microsoft Office
Organisational skills
IT
Leadership
Communication skills

Full job description

A chance to lead, inspire, and deliver magical guest experiences in one of the UK’s most enchanting holiday destinations

Location: Forest of Dean (Coleford, Gloucestershire)
Salary: Up to £40,000 per annum
Working Hours: Full-time, 40 hours per week
Days of Work: Shifts vary Monday to Sunday on a rolling rota.

We have an exciting opportunity for a Guest Experience Manager to join our passionate team at Forest of Dean. Work in one of the UK’s most stunning forest locations, developing your skills while providing outstanding service to our guests. Sheltered beneath the protective canopy of ancient oak woodland or situated in the open meadow at the forest edge, our cabins at Forest of Dean offer an escape from everyday life in one of Britain’s most amazing forests.

This is more than a management role - it’s your chance to lead, inspire, and bring the magic of our Forest to life every day.

Discover the Guest Experience Manager role:

As our Guest Experience Manager, you’ll take overall ownership of guest experience standards across the entire location at every guest experience touchpoint. Leading both Front and Back of House guest experience teams, you’ll ensure every guest interaction is memorable and every operational KPI is met. As a key member of the Senior Management Team, you’ll deputise for the General Manager when required, maintaining consistently high performance and service excellence across the location.

Your Responsibilities:
✨ Guest Experience

Deliver a seamless and exceptional guest journey from arrival to departure
Engage with guests, gather feedback, and resolve issues proactively
Lead service recovery and implement improvements based on reviews

️ Food & Beverage Operations

Oversee all F&B operations, ensuring top-quality service and standards
Drive revenue through upselling, cross-selling, and cost management
Manage stock, suppliers, and outlet performance

Revenue & Commercial Performance

Support revenue targets and budgets
Identify new revenue opportunities and growth initiatives
Monitor daily performance across accommodation, F&B, and activities

Team Leadership & Development

Lead, motivate, and develop F&B and Ranger teams
Influence a positive, service-focused team culture
Manage staffing, recruitment, training, and performance

Ranger & Activities Management

Oversee Ranger-led experiences, ensuring engagement and safety
Optimise activity schedules and monitor participation

Operations & Duty Management

Act as Duty Manager when required
Handle operational challenges, guest issues, and emergencies
Maintain visible leadership and cross-department coordination

Reporting & Strategy

Analyse guest, F&B, and activity performance to drive improvements
Support strategic planning and identify new growth opportunities

Your Skills & Experience:
We’re looking for a dynamic, hands-on leader who thrives on creating extraordinary guest experiences. You’ll bring energy, enthusiasm, and a genuine passion for hospitality, inspiring your team to deliver excellence every day.

✅ Full UK driving license and access to a vehicle
✅ Experience managing teams.
✅ Strong leadership, planning, and organisational skills
✅ A genuine passion for delivering exceptional guest experiences
✅ Proven customer service management experience.
✅ Outstanding communication and relationship-building skills
✅ Strong commercial awareness and problem-solving ability
✅ IT literate - MS Office & databases
✅ Ability to work collaboratively, under pressure, and influence at all levels

Who Are Forest Holidays?

Our business has been recognised as a force for good.

Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.

What’s in it for You?

✈️ 23 days’ holiday plus bank holidays (increasing with service)
Annual bonus based on company performance
Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay).
Long service awards and company events
Secure your future with our company pension scheme
One full paid day to volunteer
Discounted food when working on location
Health cash plan & life assurance
Wellbeing events & activities
Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
️ Hundreds of discounts on top brands across the UK

Please note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.

Reasonable Adjustments: We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

If you’re ready to create unforgettable moments for every guest, and lead a team that makes memorable holidays happen, apply now.

Quick apply

Refine Your Search

senior shift leader jobs in berkeley, gls

Guest Experience Manager

Head Chef

Care Home Deputy Manager (No Visa Opportunities)

Transport Operations Manager

Pub Management Training Program - Assistant General Manager

On Call Support Officer £14.82ph

Venue Manager

Staff Officer - Central Operations

Engineer

DLM | Mid Shift Manager | Gloucester

Production Operative

Production Operative

Loss Prevention Officer

Registered Manager - Children's Home

Inclusive Transformation Manager

Head of Food & Beverage

Director, Operations

Line Leader

Bank Senior Care Assistant

Senior Children's Residential Support Worker (Full Time)

I want to receive the latest job alerts for senior shift leader in berkeley, gls

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