Digital & it technical specialist Work, Jobs in Berkhamsted, Hrt (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
10d
Digital & IT Technical Specialist
Parker Hannifin Corporation —Hemel Hempstead
- Full-time
- Hybrid work
- Oracle
- SQL
- JavaScript
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Trainee Assembler Electronics / Electrical (Full time)
Visualization —Maidenhead
- £26,500 - £32,000 a year
- Overtime
- CAD
- In-person
- Hand tools
- Health & wellbeing programme
Quick apply
6d
Learning & Development Manager
Worldwide Flight Services —Heathrow
- Full-time
- In-person
Quick apply
IT Support Technician
Browne —Kings Langley
- £30,000 - £40,000 a year
- Full-time
- Azure
- Travel
- SharePoint
Quick apply
3d
Systems Integrator
Oaklands College —St Albans
- £35,677 - £38,993 a year
- Azure
- Computer Science
- Analysis skills
- Free parking
- Employee assistance programme
7d
Business Analyst
Arup —London
- IT
11d
E-Commerce Manager
Metro Health & Beauty Ltd —London
- From £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Free parking
- Employee discount
Quick apply
4d
Technology AI Business Partner
British Land —London
- Full-time
- Microsoft Office
- AI
IT Manager
Cazoo —Richmond
- Hybrid work
- Windows
- IT
- Employee discount
- Referral programme
CRM Campaign Coordinator
SailGP —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
3d
Digital Solutions Manager
MBDA —Stevenage
- £65,000 a year
- Hybrid work
- Agile
- IT
- Free parking
6d
Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
7d
Intern
European Bank for Reconstruction and Development —London
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
4d
Server Specialist
The British Library —St Pancras
- £35,993 a year
- Full-time
- Azure
- Presentation skills
- Computer networking
13h
UX Researcher - Permanent
Renewable Energy Systems Limited —Kings Langley
- Full-time
- Hybrid work
- Psychology
- Organisational skills
- Business
Installation Engineer (Networking & Audio)
CGA Integration Ltd —Bracknell
- £26,000 - £30,000 a year
- Overtime
- Windows
- Microsoft Office
- Hotel
- Annual leave
Quick apply
10d
Head of Finance Systems & Data
Halma plc —Amersham
- Continuous improvement
- IT
- Communication skills
Quick apply
11d
Technical Product Manager
Brave Bison —London
- Part-time
- Hybrid work
- Windows
- Annual leave
Quick apply

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
10 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

digital & it technical specialist jobs in berkhamsted, hrt

Remote Support Desk Operative

Digital & IT Technical Specialist

Technical Support Center Engineer

Trainee Assembler Electronics / Electrical (Full time)

Learning & Development Manager

IT Support Technician

Systems Integrator

Business Analyst

E-Commerce Manager

Technology AI Business Partner

IT Manager

CRM Campaign Coordinator

Digital Solutions Manager

Customer Onboarding Specialist

Intern

Server Specialist

UX Researcher - Permanent

Installation Engineer (Networking & Audio)

Head of Finance Systems & Data

Technical Product Manager

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