Patient services lead Work, Jobs in Berkhamsted, Hrt (with Salaries)

Clinic Coordinator
Regents Park Aesthetics —Berkhamsted
- £31,200 a year
- Full-time
- Microsoft Word
- CRM software
- Management
Quick apply
Patient Enquiry & Treatment Coordinator (Private Dental Practice)
Harley Street Dental Studio —London
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Female Support Worker
Cygnet —Hemel Hempstead
- Overtime
- Employee discount
9d
Female Paediatric Brain Injury Support Worker (Part time hours)
Rebound Care and Support Ltd —Ware
- £18.50 an hour
- Part-time
- Medication administration
- Driving
- In-person
- Annual leave
Quick apply
Safeguarding Practitioner
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £39,959 - £48,117 a year
- Part-time
- Analysis skills
- Travel
- Annual leave
3d
Administration Team Leader
FedBucks Ltd —Princes Risborough
- £28,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Writing skills
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
12d
Operational Lead
Central London Community Healthcare NHS Trust —Harpenden
- £59,798 - £67,020 a year
- Full-time
- Management
- Rehabilitation centre
- Budgeting
5d
Care Navigator Lead
Stevenage North Primary Care Network —Stevenage
- Full-time
- Continuous improvement
- Team management
- In-person
- Store discount
- Annual leave
Quick apply
5d
Paediatric Brain Injury Support Worker - Part time hours
Rebound Care and Support Ltd —Enfield
- £17.00 - £18.50 an hour
- Part-time
- Childcare
- Paediatrics
- In-person
- Annual leave
Quick apply
Treatment Coordinator
Invisiblebraces4u —Islington
- £300 - £500 a day
- Every weekend
- Sales
Quick apply
12d
Activity Facilitator - Heritage Lounge
Heritage Lounge —Letchworth
- £14 an hour
- Part-time
- Care experience
- Organisational skills
- In-person
- Referral programme
Quick apply
Clinic Lead
MyHealthcare Clinic —Swiss Cottage
- From £28,000 a year
- Part-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Maintenance Operative
The Hospice of St Francis —Berkhamsted
- £32,000 a year
- Full-time
- Customer service
- Maintenance
- Programmable logic controllers
- Free parking
- Sick pay
Quick apply
Quality Lead
Change Grow Live —Luton
- £37,088.51 - £39,129.53 a year
- Writing skills
- Training & development
- Time management
- Employee discount
- Referral programme
1d
Associate Director of Communications and Engagement
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £79,504 - £91,609 a year
- Full-time
- Annual leave
1d
Car Parking Administrator
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £32,073 - £39,043 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
4d
Practice Manager
Woodhall Farm Medical Centre —Hemel Hempstead
- From £31,000 a year
- Part-time
- GP surgery experience
- Supervising experience
- Conflict management
Quick apply
10d
Budget&Contract Lead - UK/ROI (remote)
Fortrea —Maidenhead
- Full-time
- Remote
- Data analysis skills
- Bachelor's degree
- No degree
Service Manager Patient Access & Outpatients
The Hillingdon Hospitals NHS Foundation Trust —Northwood
- £49,387 - £56,515 a year
- Full-time
- Budgeting
1d
Female Bank Support Worker
Walsingham Support —Hemel Hempstead
- £12.71 an hour
- Full-time
- No experience needed
- Employee assistance programme
Quick apply
12d

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Clinic Coordinator

Regents Park Aesthetics
Berkhamsted

Quick apply

Job details

Full-time
£31,200 a year

Qualifications

Microsoft Word
CRM software
Customer relationship building
Management
Closing procedures
Client engagement
Patient appointment coordination
GCSE
Microsoft Office Suite
Complaint handling
Client relationship development
Patient service
Databases
Cross-selling
Client services
Opening procedures
Human resources
Stocking
Care Quality Commission standards
Financial management
Cash handling
Office experience

Full job description

ROLE OVERVIEW

Work Location: Berkhamsted Clinic (some initial training required in London Marylebone clinic)
Salary: £31,200 per annum + commission
Working hours: 40 hours per week
Working days: Mon, Tue, Thu, Fri, Sat (days off being Sun & Wed)

COMPANY DESCRIPTION

Founded in London in 2012, Regents Park Aesthetics has grown from a single treatment room into an award-winning medical aesthetics clinic, renowned for its commitment to clinical excellence, patient safety and natural-looking results, with clinics in both London and Berkhamsted. Our ethos is built on providing honest, evidence-based advice and personalised care, ensuring every patient feels valued, respected and confident throughout every stage of their aesthetic journey.

KEY RESPONSIBILITIES OF THE ROLE

Act as the first point of contact for all patient interaction: in person, by telephone and email, liaising with Clinicians and the wider team to ensure every patient has a smooth journey
Champion a customer-focused culture that delivers high standards of service, builds long-term client relationships and leads by example
Support and reassure patients through their purchase and treatment decisions, including helping with skincare choices across the brands we stock and cross-selling to subscription packages where appropriate
Rebook patients for their next treatment before they leave the clinic, and ensure best use of diary time
Take payments, process refunds, cash up and handle cash securely, placing it in the safe
Handle patient feedback and complaints in line with company protocol, escalating where necessary
Maintain accurate client records and the client database in accordance with the Data Protection Act
Open and close the clinic daily, uphold individual and environmental hygiene standards, and keep reception stocked and presentable (skincare products, education materials, refreshments for patients)
Assist the Clinic Manager with full compliance with internal and external regulatory standards (including CQC) and provide general assistance to Management.
Keep abreast of industry developments and attend training events organised by the clinic

SKILLS, KNOWLEDGE & EXPERIENCE

Minimum 3+ experience in a similar role
Proficient in MS Office including Word and Excel
A proven track record of using a Customer Relationship Management (CRM) system or other online patient management system
Experience in either a medical aesthetics, or beauty therapy environment
Self-starter, can work independently as well as in a small team
Experience in CQC is not essential, but would be advantageous.

Pay: £31,200.00 per year

Ability to commute/relocate:

Berkhamsted, Hertfordshire: reliably commute or plan to relocate before starting work (required)

Experience:

Client services: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient services lead jobs in berkhamsted, hrt

Clinic Coordinator

Patient Enquiry & Treatment Coordinator (Private Dental Practice)

Female Support Worker

Female Paediatric Brain Injury Support Worker (Part time hours)

Safeguarding Practitioner

Administration Team Leader

Operational Lead

Care Navigator Lead

Paediatric Brain Injury Support Worker - Part time hours

Treatment Coordinator

Activity Facilitator - Heritage Lounge

Clinic Lead

Maintenance Operative

Quality Lead

Associate Director of Communications and Engagement

Car Parking Administrator

Practice Manager

Budget&Contract Lead - UK/ROI (remote)

Service Manager Patient Access & Outpatients

Female Bank Support Worker

I want to receive the latest job alerts for patient services lead in berkhamsted, hrt

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