Service scheduler Work, Jobs in Berkshire (with Salaries)

Service Scheduler
Correct Contract Services Ltd —Andover
- £29,000 - £32,000 a year
- CRM software
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Central Service Advisor
Farol Ltd. —Thame
- £32,000 - £36,000 a year
- Full-time
- In-person
- Employee discount
Quick apply
Office Administrator & Scheduler
DCL Property Services Ltd —Fleet
- From £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
10d
Scheduler
Thames Water Utilites —Reading
- £13.36 - £14.93 an hour
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Data analysis skills
5d
Logistics Scheduler
Thames Water Utilites —Kidlington
- From £31,600 a year
- Full-time
- Salesforce
- Communication skills
Clean Water Network Planner/Scheduler
Talboys Utility Services (Oxford) —Oxford
- Customer service
- Communication skills
Planner/Scheduler
Emcor —Aldermaston
- Full-time
- Mechanical knowledge
- Employee assistance programme
- Referral programme
Quick apply
Planner
Thames Water Utilites —Reading
- £26,225 - £32,000 a year
- Full-time
- Hybrid work
- Communication skills
5d
Voids Supervisor
Synergize LTD —High Wycombe
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Supervising experience
- Continuous improvement
Quick apply
Field Service Engineer
SPT Labtech —Oxford
- Full-time
- Engineering
- Travel
- Communication skills
Quick apply
HPC Senior Technology Consultant
Hewlett Packard Enterprise —Winnersh
- Full-time
- Computer Science
- Maintenance
- No degree
6d
Mobile Building Services Engineer
Atlas Workplace Services —Basingstoke
- Up to £42,000 a year
Quick apply
4d

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Central Service Advisor
Farol Ltd. —Thame
Developing retail sales revenue through the promotion of both the Service and Parts departments to both existing and new customers. 8am - 5pm Monday to Friday.
£32,000 - £36,000 a year
Quick apply
Call Centre Sales Advisor
Access Self Storage Limited —Isleworth
Provide excellent level of customer service to our existing and potential customers and build long lasting relationship with customers.
£26,520 a year
Quick apply

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Service Scheduler

Correct Contract Services Ltd -
Andover

Quick apply

Job details

Permanent
£29,000 - £32,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

CRM software
Customer service call handling
Report writing
Report generation
Route planning
Administrative support experience
Microsoft Office Suite
Analysis skills
Appointment booking and call handling
Continuous improvement
Organisational skills
Computer skills
Customer interaction
Outbound calling
Communication skills
Rota coordination

Full job description

About The Role

Join CCS & Help Shape the Future of Renewable Energy!

Job Purpose

We are seeking a dedicated and highly organised Service Scheduler to join our dynamic team. This role requires a proactive individual with excellent IT skills, outstanding customer service abilities, and the capacity to work effectively under pressure. The ideal candidate will demonstrate strong initiative and accountability, a solid understanding of Work in Progress (WIP), and the ability to optimise travel routes for field service personnel.

Duties

Schedule and coordinate service appointments for field engineers efficiently.
Continuously improve scheduling processes to maintain accuracy and efficiency.
Assign service requests based on skill set, location, and availability.
Ensure compliance with CCS operating protocols and manage engineer diaries.
Liaise with engineers daily to optimise service planning and delivery.
Handle customer calls, outbound appointment settings, letters, and job updates via Protean (CRM system).
Serve as the primary point of contact for service scheduling and manage urgent requests professionally.
Assist with repairs appointments, parts follow-ups, and re-attendance planning within three days.
Monitor and manage WIP to ensure all tasks are completed promptly.
Provide daily reports on works in progress, compliance visits, and repairs WIP.
Collaborate with technical supervisors to manage contracts and engineer schedules effectively.
Maintain strict adherence to company operations and ensure IT system accuracy.

Skills/Qualifications

Strong reporting and administrative writing skills.
Proficiency in Microsoft Office and workflow management.
Excellent organisational and analytical skills.
Professional problem-solving and inventory control capabilities.
Exceptional verbal communication skills.

Experience Required

Previous experience in scheduling, administrative, or customer service roles, preferably in a service-oriented industry.
Strong interpersonal and communication skills with a customer-focused approach.
Proficiency in scheduling software, CRM systems, and general office applications.
Exceptional time management and the ability to handle multiple tasks simultaneously.

Personal Attributes

You value honesty and share knowledge for the greater good.
You are committed to continuous improvement and teamwork.
You take responsibility for your work and encourage ownership in others.
You are goal-oriented, striving for both small and large successes.
You are flexible and eager to develop your skills.

About Us

About Us

Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence.

What We Offer

Pension Scheme: Auto-enrolment after probation.
Flexible Annual Leave: Option to buy or sell leave after probation.
Professional Development: Access to in-house and external training.
Employee Assistance Programme: 24/7 support.
Refer a Friend Bonus: Reward scheme for successful referrals.
Parking: Available at office locations.

Why Choose CCS?

Skill Development: Access to training programmes, coaching, and mentoring.

Career Growth: Clear pathways for personal and professional advancement.

Long-Term Contracts: Enjoy stability and job security.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.

Quick apply

Refine Your Search

service scheduler jobs in berkshire

Service Scheduler

Central Service Advisor

Office Administrator & Scheduler

Scheduler

Logistics Scheduler

Clean Water Network Planner/Scheduler

Planner/Scheduler

Planner

Voids Supervisor

Field Service Engineer

HPC Senior Technology Consultant

Mobile Building Services Engineer

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