Renew With Lou Signature Skin & Wellness Therapist
Location: Renew With Lou, 31 High Street, Caterham on the Hill, Surrey, CR3 5UE
Job Type: Part-time (minimum of 3 days per week initially)
Salary: Competitive and dependent on qualifications, experience and overall suitability for the role, with opportunities for progression based on performance, commitment and continued development.
Help Shape the Future of Renew With Lou
At Renew With Lou, we believe exceptional treatments are about so much more than skincare or massage.
Every appointment is an opportunity to help someone feel seen, understood, cared for and confident in themselves.
Our clients come to us for results, but they return because of how we make them feel.
We’re looking for someone very special to become part of our next chapter. Someone who genuinely loves helping people, takes pride in every detail and wants to continually learn, grow and raise the standard of client care.
Skills can be taught. Attitude cannot.
Technical ability is important, but kindness, professionalism, emotional intelligence, integrity and a genuine passion for caring for others are what truly define the right person for this role.
We don’t expect applicants to know everything. In fact, we’d love someone who brings knowledge, experience or techniques that complement - and perhaps even expand - our own. At Renew With Lou, we believe there’s always something new to learn, and we’re excited to learn from each other.
The Renew With Lou Standard™
Every successful applicant will receive training in The Renew With Lou Standard™ - our unique approach to treatment delivery, client care and creating an exceptional spa experience.
The Renew With Lou Standard™ is built on consistency, professionalism, exceptional attention to detail, warmth and genuine human connection.
We believe professionalism and authenticity go hand in hand. We know that when clients feel safe enough to be themselves, they can truly relax, trust the process and enjoy the very best results.
We don’t believe in rushing treatments or treating clients like appointments in a diary. Every person who walks through our doors deserves our time, our presence and our full attention.
Our goal is simple:
Every client should leave feeling better than when they arrived.
Responsibilities
As a Renew With Lou Signature Skin & Wellness Therapist, you will:
● Deliver exceptional facial, advanced skin and holistic wellness treatments.
● Carry out thorough consultations and provide personalised aftercare.
● Build genuine, lasting relationships with every client.
● Recommend suitable homecare products where appropriate.
● Maintain outstanding hygiene, cleanliness and presentation standards throughout the spa.
● Open and close the spa when required.
● Prepare treatment rooms to luxury standards before every appointment.
● Assist with cleaning, laundry, stock management and the smooth day-to-day running of the business.
● Continue learning and developing your skills while contributing ideas that help our business grow.
Desired Qualifications
We’re looking for someone with some or all of the following:
● Level 3 qualification in Beauty Therapy (or equivalent)
● Level 4 Microneedling
● Level 4 Chemical Peels
● Reflexology
● Lymphatic Drainage Massage (Face and/or Body)
● Wood Therapy
● Advanced Facial Massage
● Additional massage, holistic or advanced skin qualifications
However, qualifications aren’t everything.
If you don’t hold every qualification but believe your attitude, professionalism and passion make you the right fit, we’d still love to hear from you. We welcome applicants who are committed to learning, continually improving themselves and excited to grow with the business.
The Person We’re Looking For
You are someone who:
● Has a genuine passion for helping people feel their very best.
● Believes exceptional client care is at the heart of every treatment.
● Has exceptional attention to detail.
● Loves learning and continually developing your knowledge and skills.
● Is reliable, honest and takes pride in everything you do.
● Understands that every task - no matter how small - contributes to the overall client experience.
● Is happy to be involved in all aspects of the business, including maintaining the beautiful environment our clients know and love.
● Wants to build a long-term career rather than simply find another job.
● Brings a positive attitude, humility, professionalism and a team-first mindset every day.
What We Offer
● Full training in The Renew With Lou Standard™.
● Ongoing professional development and opportunities to continue learning.
● A supportive environment where your ideas and growth are genuinely valued.
● The opportunity to help shape the future of a growing luxury skin and wellness business.
● Staff discounts on treatments and retail products.
● A beautiful, calm and professional working environment where both therapists and clients are encouraged to be authentically themselves.
To Apply
Please submit your CV together with a short introduction answering the following:
● Why would you love to work at Renew With Lou?
● What does exceptional client care mean to you?
● Tell us about a time you went above and beyond for someone.
● What do you believe makes a treatment truly unforgettable?
We’re not simply looking for another therapist.
We’re looking for someone who wants to become part of a vision.
Someone who believes that genuine care, exceptional standards and human connection have the power to change how people feel about themselves.
The Renew With Lou Standard™ isn’t just how we perform treatments.
It’s how we make people feel.
Every conversation. Every consultation. Every treatment. Every small detail.
Delivered with care. Intention. Heart.
If that sounds like the kind of therapist you are or aspire to become - we’d love to hear from you.
Pay: £15.00-£20.00 per hour
Benefits:
- Bereavement leave
- Company events
- Company pension
- Employee discount
- Sick pay
- Store discount
Work Location: In person
