Writing Work, Jobs in Bewdley, Wor (with Salaries)

Guest Relations Assistant
West Midland Safari Park —Bewdley
- Full-time
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
13d
Engagement Officer
West Midlands Combined Authority —Birmingham
- £43,049 - £47,791 a year
- Part-time
- Project management
- AI
- Communication skills
- Annual leave
- Employee discount
1d
Volunteer Charity Worker
Help Aid —Birmingham
- £1 - £50 a week
- Full-time
- Administrative experience
- Supervising experience
- Project management
Quick apply
Team Admin Assistant
National Grid Electricity Distribution —Worcester
- £33,967 a year
- Temporary
- Customer service
- Maintenance
- IT
- Free parking
- Annual leave
Quick apply
2d
Will Writing & Estate Planning Advisor - | Full Training |
Westminster Law ltd —Telford
- £49,500 a year
- Full-time
- Hybrid work
- Google Suite
- Sales
- Microsoft Office
- Work from home
Quick apply
Marketing Assistant
TBC —Bromsgrove
- £26,325 a year
- Full-time
- CRM software
- Social media management
- Salesforce
- Free parking
7d
School Admissions Caseworker
Telford and Wrekin Council —Telford
- £31,537 - £33,699 a year
- Temporary
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Free parking
- Employee discount
Shop Manager - Wyre Forest (Bank)
St. Richard's Hospice —Wyre Forest District
- £13.67 an hour
- Temporary
- Management
- Customer service
- Hospice
- Flexible schedule
Quick apply
6d
Luxury UK Travel Designer
Crown Journey —Telford
- From £27,000 a year
- Full-time
- Hybrid work
- Sales
- In-person
Quick apply
7d
Festival Manager
Ludlow English Song Weekend —Ludlow
- £35,000 a year
- Part-time
- Hybrid work
- English
- Organisational skills
- Contracts
- Flexitime
- Work from home
Quick apply
Communications Assistant - College of Medicine and Health - 57817 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Weekend availability
- Microsoft Office
- University
- Travel
- Annual leave
- Sick pay
6d
Probation Services Officer - Telford Probation Office
HM Prison & Probation Service —Telford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
3d
Administration Officer
Expectations UK —Birmingham
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
1d
People Business Partner
West Midlands Combined Authority —Birmingham
- £62,906 - £70,535 a year
- Part-time
- Management
- Human resources
- AI
- Annual leave
- Employee discount
13h
Family Time Sessional Worker
The Hope Child Contact Centre —Bromyard
- £14.74 an hour
- Part-time
- Working with children
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Videographer & Editor
B R Media LTD —Stourbridge
- £30,000 - £36,000 a year
- Full-time
- Travel
- In-person
Quick apply
9d
Administration / Reception Assistant
Learning into Employment Academy —Birmingham
- From £24,800 a year
- Full-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
9d
Marketing, Social Media and PR Manager
LAB Factor —Droitwich
- £30,000 a year
- Full-time
- Social media management
- Data analysis skills
- Hotel
- Free parking
- Sick pay
Quick apply
6d
Project Sponsor
West Midlands Combined Authority —Birmingham
- £53,120 - £59,417 a year
- Part-time
- Management
- Analysis skills
- Project management
- Annual leave
- Employee discount
10d
Estates Environmental Co-ordinator
Platform Housing —Worcester
- £29,154 - £32,393 a year
- Monday to Friday
- Administrative experience
- Travel
- Free parking
- Annual leave
14d

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Guest Relations Assistant

West Midland Safari Park -
Bewdley

Quick apply

Job details

Full-time
13 days ago

Benefits

Employee discount

Qualifications

Hospitality
Customer service
English
Complaint handling
Time management

Full job description

Guest Relations - Assistant
Location: West Midlands Safari Park
Hours: 37.5 hours per week, 5 days out of 7.
Duration: Permanent
About the Role
As a Guest Relations Assistant, you will be at the heart of our mission to provide unforgettable experiences for all our guests. This is a key customer service role, focused on ensuring every post visit interaction is handled with care, empathy, and professionalism. Your primary responsibility will be to manage guest feedback received across various platforms – from emails and telephone calls to social media comments and review sites. You’ll take the lead in investigating and responding to guest complaints and queries, ensuring timely and thoughtful resolutions that reflect our values. In addition to managing individual cases, you'll play a crucial role in collecting and analysing feedback and guest sentiment to identify key themes and trends. These insights will help inform continuous improvement across the park, supporting our commitment to raising standards and enhancing guest satisfaction at every level.
About You
You’re a confident and experienced customer service professional, ideally with a background in hospitality, leisure, or tourism. You understand that every guest interaction—whether by phone or in writing—shapes how our brand is perceived. You’ll be skilled in handling sensitive complaints with diplomacy and care, and able to craft clear, compassionate, and brand-aligned responses across various communication channels so strong written English and an excellent telephone manner are essential. You will also have a keen eye for detail and the ability to interpret guest feedback and analytics to identify improvement opportunities. With excellent organisation and time management, you’ll be able to balance reactive communications with proactive service enhancements.
You may have experience supporting and leading other customer service roles, or be ready to take on a new opportunity.
Ready to make a difference in every guest journey?
Apply now and help shape memorable experiences at West Midland Safari Park.
Benefits
As well as benefiting from working in a unique and beautiful setting, you’ll also receive a range of additional perks to employment including:

WMSP Annual Pass which gives you and your family and friends free admission and theme park wristbands, and free entry to our sister site Drayton Manor Park also Water World Stoke On Trent
20% Discount in our retail and catering outlets and off park special events.
24 Hour access to an online doctor and access to online prescriptions.
Counselling access.
Online retailer discount portal.

What we are
West Midlands Safari Park is an award-winning visitor attraction, located in Worcestershire in the heart of England. It is home to some of the world’s most beautiful and critically endangered species, with a four-mile safari drive-through, walk-through Discovery Trail, African Village and Lemur Woods, as well beautiful walking trails, allowing guests to experience up close encounters with hundreds of exotic animals. Guests can also choose from a wide range of catering and retail outlets, as well as enjoying a large amusement area with over 25 rides and attractions providing the ideal venue for family days out.
In 2021, the Park introduced Safari Lodges – luxury accommodation allowing guests to stay overnight for the first time. Guests can wake up to incredible sights of elephants, giraffe, rhino and red panda, or sleep just a ‘whisker’ away from lions, tigers and cheetahs.
In addition, the park is home to three incredible venues – Spring Grove House, Treetops Pavillion and Cellarz, which play host to weddings, corporate events and social celebrations.

What we do
Our mission is to bring people together to create unique wildlife experiences that exhilarate, educate and leave memories to last a lifetime.
Our 200-acre site allows us to do just that, whether you’re a day guest, wedding guest or overnight guest! We create experiences unlike no other, attracting visitors from across the Midlands and beyond.
Our brand and our team members live by our core values. We’re passionate and work with a sense of togetherness, always striving to be progressive, with preservation at the heart of everything we do, all while creating unforgettable experiences.
Through these principles we aspire to achieve our vision: to be the number one UK wildlife attraction through the creation of immersive animal habitats and unique visitor experiences.

Quick apply

Refine Your Search

writing jobs in bewdley, wor

Guest Relations Assistant

Engagement Officer

Volunteer Charity Worker

Team Admin Assistant

Will Writing & Estate Planning Advisor - | Full Training |

Marketing Assistant

School Admissions Caseworker

Shop Manager - Wyre Forest (Bank)

Luxury UK Travel Designer

Festival Manager

Communications Assistant - College of Medicine and Health - 57817 - Grade 5

Probation Services Officer - Telford Probation Office

Administration Officer

People Business Partner

Family Time Sessional Worker

Videographer & Editor

Administration / Reception Assistant

Marketing, Social Media and PR Manager

Project Sponsor

Estates Environmental Co-ordinator

I want to receive the latest job alerts for writing in bewdley, wor

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