Senior manager, hospitality Work, Jobs in Bexley, Gtl (with Salaries)

Senior Client Manager
Interr —London
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
2h
Senior Event Manager, OrangeDoor
Unbridled —Bromley
- £45,000 a year
- Full-time
- Microsoft Office
- Project management
- Travel
Quick apply
Senior Consultant
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Engineering
- English
- Master's degree
- Free parking
Quick apply
11d
BPO Senior Manager
Wayfair —London
- £72,500 - £105,125 a year
- Full-time
- Microsoft Excel
- Customer service
- Travel
- Employee discount
- Gym membership
Operation Manager
THE WIGGETT GROUP —Brentwood
- £65,000 - £75,000 a year
- Full-time
- Maintenance
- Team management
- Contracts
Quick apply
5d
Assistant Headteacher
ASD Learning LTD —Welling
- £50,000 - £60,000 a year
- Full-time
- Bachelor's degree
- In-person
- School
- Health & wellbeing programme
- Sick pay
Quick apply
5d
Senior Manager, Hospitality
Wasserman Media Group LLC —London
- Weekend availability
- Microsoft Powerpoint
- Presentation skills
- Travel
13d
Regional Business Manager
Banning Dental Group —London
- Up to £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
5d
Senior Operations Manager
Mark Allen —Dartford
- £40,000 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
5d
Contracts Manager
THE WIGGETT GROUP —Brentwood
- £52,500 - £60,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- Organisational skills
Quick apply
7d
Global Unlocking Potential - Wellbeing Senior Manager
Boston Consulting Group —London
- Full-time
- Bachelor's degree
- Psychology
- Human resources
Senior Manager, Principal Communications & Strategic Engagements
Malala Fund —London
- £81,100 - £88,800 a year
- Full-time
- Hybrid work
- Social media management
- Travel
- Organisational skills
Quick apply
5d
Clinic Manager
Skin Surgery Clinic —Royal Tunbridge Wells
- Up to £60,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Senior Operational Resilience Manager
Expedia —London
- £173,000 - £277,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Senior Marketing Manager
Tropic Skincare —Croydon
- £65,000 - £75,000 a year
- Monday to Friday
- Hybrid work
- Leadership
- Marketing
- Employee assistance programme
- Employee discount
Quick apply
Senior Operations Manager – Digital Services
Celloomph Digital Solutions Ltd. —London
- £6,500 - £8,000 a month
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Life insurance
Quick apply
Senior Capital Delivery Manager
Royal Borough of Greenwich —London
- £71,181 - £74,802 a year
- Full-time
- Communication skills
5d
Senior BPA Transition Manager
Standard Life —London
- Up to £90,000 a year
- Presentation skills
- Annual leave
9d
Senior Improvement Manager - Programmes
Kent and Medway Mental Health NHS Trust —Maidstone
- £66,582 - £77,368 a year
- Full-time
10d
Hotel General Manager
General Manager —Longfield
- £65,428.79 - £80,622.96 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
Quick apply

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Senior Client Manager

Interr -
London

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year
2 hours ago

Benefits

Health & wellbeing programme
Annual leave
Company pension
Sick pay

Qualifications

Customer service
Microsoft Office
Administrative experience
Business development
Customer relationship management
SIA
Loss prevention
Retail management
Communication skills

Full job description

Interr are currently recruiting for a Senior Client Operations Manager to work in our Client Management team.

This position will report directly to the Client Directors, work closely with our Control Room, clients, employees, Finance and HR teams, and be responsible for overseeing the day-to-day operations of a select number of retail operations.

Your focus in this important role will be to maintain client relationships, attend off-site meetings, address incidents and performance issues, ensure new personnel receive training, and manage the recruitment and appraisal process for security personnel.

Roles & Responsibilities:

Ensuring our client’s sites are fully manned at all times.
Attending client meetings and site visits.
Managing absence - sickness, holidays, paternity or maternity leave of allocated staff.
Arrangement of cover for allocated sites.
Budgeting and budget control, working towards specific KPI's.
Working alongside the Finance and HR teams regarding any pay, holiday or staffing issues.
Working alongside the Operations Supervisors to ensure any absences, holidays and changes in client manning requirements are communicated to the control room in a timely manner for scheduling purposes.
To be the main point of contact for all internal and external communication relating to our clients and security personnel.
Maintaining regular communication between the Control Room and Client Operations team.
Managing sickness and absence.
Ensuring security personnel attend induction and are trained to and meet the required standards.
Producing Site Assignment Instructions, general reporting, conducting site surveys and risk assessment reports.
Managing the recruitment process for security including; assessing CVs, holding interviews and ensuring new starter paperwork and company induction is completed before deployment.
Ensuring all client manager documentation is maintained in line with company standards.
Ensuring that performance levels are monitored and managed.
Dealing with staff issues, holding investigation and disciplinary meetings where required.
Ensuring a high level of professionalism and customer service is delivered at all times.
Carrying out quality audits and welfare checks.
Completing annual performance appraisals for security personnel.
Holding induction and other internal security training workshops.
Compiled comprehensive monthly client reports to support Monthly and Quarterly Business Reviews, providing meaningful operational insights and performance analysis.
Produce and coordinate Monthly and Quarterly Business Review presentations for clients, managing the end-to-end review process in collaboration with the Executive Team to ensure timely delivery, accuracy, and alignment on key business objectives.

Requirements:

Experience of working within a retail environment at a senior managerial level.
Experience of managing people and working with multiple client portfolios.
Experience with retail loss prevention.
Customer service approach with a desire to provide excellent customer service.
Flexible with start and finish times.
Flexibility and adaptability with your time and daily tasks.
An active SIA Licence.
Ability to work under pressure and to manage a busy workload.
Strong attention to detail and administrative skills.
Excellent communication skills (written and spoken).
A desire to make a difference.
Good knowledge of computer programs (MS Office).

Benefits:

Annual Salary: depending on the experience
Enrolment in Company Bonus Scheme and Health Care scheme
25 days’ annual leave excl. Bank Holidays.
Company Pension Scheme.
Company mobile phone and laptop
Paid travel expenses.

You will be required to work 45 hours over a 5-day week, which will include early/ late start/ finish and weekends.

There will be a requirement for you to also be flexible with your start and finish times over the remainder of the week, and there will be a requirement for you to travel to and around our client’s sites as required; the remainder of the time you would be positioned at our Head Office, Aldgate East /working from home.

To apply, please send your CV and cover letter to Yolande Frederick ([email protected]) and mark your application with "SCM".

We are an equal opportunities employer.

Please note, due to the high number of applications, we will only contact those whose skills match closely with the requirements of the role. If you’ve not heard from us within a week of your application, please consider your application unsuccessful.

Pay: £50,000.00-£55,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
Sick pay

Experience:

retail senior client management: 5 years (required)

Work Location: Hybrid remote in London E1

Quick apply

Refine Your Search

senior manager, hospitality jobs in bexley, gtl

Senior Client Manager

Senior Event Manager, OrangeDoor

Senior Consultant

BPO Senior Manager

Operation Manager

Assistant Headteacher

Senior Manager, Hospitality

Regional Business Manager

Senior Operations Manager

Contracts Manager

Global Unlocking Potential - Wellbeing Senior Manager

Senior Manager, Principal Communications & Strategic Engagements

Clinic Manager

Senior Operational Resilience Manager

Senior Marketing Manager

Senior Operations Manager – Digital Services

Senior Capital Delivery Manager

Senior BPA Transition Manager

Senior Improvement Manager - Programmes

Hotel General Manager

I want to receive the latest job alerts for senior manager, hospitality in bexley, gtl

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