Technical support occupations Work, Jobs in Bicester, Oxf (with Salaries)

Technical Support Specialist
GN Group —Bicester
- Full-time
3d
Technical Support and Operations Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
3d
Technical Support Specialist
VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Linux
- Employee assistance programme
- Sick pay
FGA Technical Support & Warranty Executive
Crowcon Detection Instruments Limited —Abingdon
- £28,000 - £29,000 a year
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Service Desk Analyst
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Customer service
- Analysis skills
- University
- Annual leave
13d
IT Support Officer
University of Oxford —Oxford
- £32,108 - £40,514 a year
- Full-time
- Windows
- Continuous improvement
- IT
- Annual leave
IT Support
Medik8 —Aylesbury
- Up to £35,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
4d
Technical Support Manager
Thales —Carterton
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
3d
IT Support Officer
University of Oxford TSS —Oxford
- £16.92 an hour
- Temporary
- Windows
- Communication skills
13d
Second Line Technical Support Analyst
Kinetic Software —Milton Keynes
- £32,000 - £39,000 a month
- Hybrid work
- Azure
- SQL
- Communication skills
- Employee assistance programme
- Employee discount
Tier 1 Technical Support Engineer
8x8, Inc. —Aylesbury
- Monday to Friday
- Customer service
- English
- Computer networking
6d
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
1st Line IT Support Technician
Whitelands Academy —Bicester
- £26,403 - £34,434 a year
- Azure
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
ICT Technician
Wallingford School —Wallingford
- £25,583 - £26,403 a year
- Full-time
- School
Junior IT Technician
Summer Fields School Trust Ltd —Oxford
- £26,000 - £27,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Employee assistance programme
Quick apply
2nd Line Support Engineer
Technology Transformation Group —Aylesbury
- £30,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
4d
Senior Technical Support Engineer
Water Technologies - Elga —Stokenchurch
- Full-time
- Hybrid work
- Engineering
- Travel
- IT
- Annual leave
- Employee discount
Quick apply
IT Technician
GXO Logistics —Northampton
- £29,050 a year
- Software troubleshooting
- IT
- Communication skills
- Annual leave
- Employee assistance programme
6d
Application Support Analyst
Solifi —Milton Keynes
- Up to £2,500 a week
- Full-time
- Bachelor's degree
- IT
- Communication skills
- Free parking
- Life insurance
Deployment Consultant (6-Month Fixed-Term Contract)
VoCoVo —Chipping Norton
- £40,000 - £50,000 a year
- Day shift
- Remote
- Scripting
- Linux
- Communication skills
- Employee assistance programme
- Sick pay
10d

I want to receive the latest job alerts for technical support occupations in bicester, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support occupations jobs near bicester, oxf

Technical Support Specialist

GN Group -
Bicester

Apply Now

Job details

Full-time
3 days ago

Qualifications

iOS
Technical support

Full job description

The Customer Care Technical Support Specialist provides front‑line, non‑clinical support primarily to end users. This role enables end users to maximise the benefit of GN Hearing solutions by delivering high-quality technical support, clear product education, and empathetic customer care. Focusing on accessories, consumables, apps and general product information.

The Team you will be part of:

You will be part of the UK Customer Care team, which also encompasses Order entry and Technical Support.

Working closely alongside the whole team to offer the best support to end-users in a friendly and supportive team

Your contribution is appreciated, and you will:

Handle end-user interactions via phone and e-mail, supporting with enquiries and queries, bridging the gap between Customer Care and Technical Support for our end-users.

Provide first‑line technical support for hearing devices, accessories, apps and connectivity solutions (e.g. pairing, Bluetooth, app connectivity, device handling).
Guide end users on how to use their hearing aids, accessories and apps confidently and safely.
Listen actively and respond with empathy, patience and professionalism, especially when customers are frustrated, worried or struggling with their hearing.
Maintain strong, up‑to‑date knowledge of the GN Hearing portfolio (hearing devices, accessories, apps, connectivity solutions).
Collaborate closely with colleagues in Customer Service, Sales and Product Management to resolve cases and improve the end‑user journey.

To perform well in the role, we imagine that you have:

Experience in Technical Support and be comfortable supporting connected devices, mobile apps (iOS/Android), Bluetooth and PC connectivity.
Working knowledge of CRM/ticketing systems, preferably Salesforce (or equivalent platforms).
Ability to follow structured troubleshooting flows and update case notes accurately and efficiently.
Experience in the Hearing Care industry would be an advantage.

At GN, we pride ourselves on encouraging flexible working whenever possible. We trust our people to fulfil their responsibilities, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organisation as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to interview.

How to apply?

Use the ‘APPLY’ link no later than Friday 17th July. Applications are assessed continuously, so don’t wait to send yours.

On a time crunch? Feel free to only submit your up-to-date CV, including a few sentences outlining your motivation for applying – quick and easy.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming users.

GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here.

We hope you will join us on this journey and look forward to receiving your application.

#LI-GNGroup

Apply Now

Refine Your Search

technical support occupations jobs in bicester, oxf

Technical Support Specialist

Technical Support and Operations Assistant

Technical Support Specialist

FGA Technical Support & Warranty Executive

Service Desk Analyst

IT Support Officer

IT Support

Technical Support Manager

IT Support Officer

Second Line Technical Support Analyst

Tier 1 Technical Support Engineer

Technical Support Team Lead

1st Line IT Support Technician

ICT Technician

Junior IT Technician

2nd Line Support Engineer

Senior Technical Support Engineer

IT Technician

Application Support Analyst

Deployment Consultant (6-Month Fixed-Term Contract)

I want to receive the latest job alerts for technical support occupations in bicester, oxf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected