Patient access occupations Work, Jobs in Bicknacre, Ess (with Salaries)

Patient Support Associate
TFP Fertility —Chelmsford
- Weekend availability
- Microsoft Office
- IT
- Communication skills
- Free parking
Quick apply
9d
Complex Care Coordinator
Superior Healthcare —Chelmsford
- £30,000 a year
- Day shift
- Communication skills
- Annual leave
- Employee assistance programme
Patient Advisor
Optical Express Group —Chelmsford
- £27,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
PCN Patient Support and Care Coordination Officer
Grays PCN —Grays
- £26,000 a year
- Part-time
- GP surgery experience
- IT
- In-person
- Free parking
Quick apply
11d
Private Patient Sales Advisor
Spire Healthcare —Brentwood
- Full-time
- Customer service
- Organisational skills
- Front desk
- Annual leave
Medical Secretary
Laindon Medical Group —Basildon
- £12.71 an hour
- Full-time
- Organisational skills
- IT
- Typing
- Free parking
- Health & wellbeing programme
Quick apply
Care Navigator/Receptionist
Laindon Medical Group —Basildon
- £12.71 an hour
- Part-time
- Microsoft Word
- Customer service
- Accounting
Quick apply
Care Co-ordinator
Westbasildon Primary Care Network —Basildon
- From £13 an hour
- Part-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
Dental Receptionist
DentalKind —Billericay
- From £13 an hour
- Full-time
- English
- Administrative experience
- IT
Quick apply
4d
GP Call Handler
Aspire Medical Health —Rochester
- £13.00 - £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Referral programme
Quick apply
13h
Dental Treatment Coordinator
Inspire Dental —Wickford Park
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
16h
Medical Secretary
West Road sURGERY —Westcliff-on-Sea
- £12.71 - £13.50 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Part Time Ward Administrator x 2 Colchester
Essex Partnership University NHS Foundation Trust —Colchester
- £24,937 - £27,476 a year
- Part-time
- Annual leave
- Employee discount
3d
Care Navigator/Receptionist (Maternity Cover)
Laindon Medical Group —Basildon
- £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- Front desk
Quick apply
11d
GP Receptionist Part-time
GP Surgery —Dagenham
- From £12.71 an hour
- Part-time
- GP surgery experience
- English
- Administrative experience
- Free parking
Quick apply
16h
Administration Assistant
Essex Partnership University NHS Foundation Trust —Colchester
- £25,760 - £27,476 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
2d
Cancer Referral Specialist
Lloyds Clinical —Harlow
- £48,000 a year
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Medical Receptionist/Administrator
Helix Medical Centre —Bishop's Stortford
- £12.71 an hour
- Full-time
- GP surgery experience
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
GP Receptionist/Administrator
Gravesend Medical Centre —Gravesend
- £25,820 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
11d
Children's Single Point of Access Administration Assistant
Essex Partnership University NHS Foundation Trust —Rayleigh
- £25,760 - £27,476 a year
- Part-time
- In-person
- Communication skills
- Relocation assistance
- Employee discount
4d

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Patient Support Associate

TFP Fertility -
Chelmsford

Quick apply

Job details

Full-time
9 days ago

Benefits

Free parking
Company pension

Qualifications

Microsoft Office
IT
Communication skills
Time management

Full job description

We at TFP, are looking for brilliant minds and passionate hearts to help us shape the future of fertility. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in the UK and Poland. We have embarked on the mission to use technology to provide patients with a memorable best-in-class fertility journey that leads to the best outcome starting a family!

At TFP, we offer all our patients the care, understanding and expertise that help to bring dreams to life. We are passionate about what we do, which reflects our commitment to creating lives and changing lives.

Science research and innovation are key to how we work and have led to us pioneering fertility treatment for more than 35 years. Many of our clinicians are internationally renowned specialists and we regularly share knowledge across our clinics to further improve our success. Join us at TFP Fertility, where your passion and expertise can contribute to our legacy of excellence.

The Role:
Are you passionate about delivering exceptional customer service? Could you help support our patients along every step of their journey? We’d love to hear from you. We’re looking for someone to join our amazing Patient Support team, providing exceptional customer care and an efficient administration service for all our patients.

Your focus in this role will be providing first class customer experience at our TFP Fertility Clinic. Working as part of a close-knit team, you will be the central point for our patients, staff and visitors, handling a broad range of enquiries in person, by telephone and email.

You’ll assist patients with a broad range of queries including funding, appointments, test results and the different steps they’ll be taking along the fertility journey. You’ll work closely with our satellite services, local NHS Consultants and any other related organisations to help answer their queries promptly and efficiently.

We’re passionate about helping our teams to be at their best, so we’ll work with you to ensure you’re fully supported both personally and professionally. With opportunities to develop within your role in Patient Support, you’ll work to a programme to build your skills and experience.

This is a full-time position working 37.5 hours per week

There will be a weekend shift required on a rotational basis of 1:4

The Location:

Simply fertility was established in 2013, and due to the passion, expertise and reputation of our team, has already grown into a leading fertility clinic. Providing treatment to both NHS and private patients, Simply Fertility performs approximately 400 fresh cycles and 300 frozen cycles per year. Conveniently located on the outskirts of Chelmsford, adjacent to junction 17 of the A12, there is ample free parking for staff and patients at the front of the building.

Key Responsibilities:

Promptly and professionally managing initial enquiries via telephone/email within 24 hours of receipt.
Effective processing of all GP, consultant and self-referrals within 3 days.
Dealing with all satellite clinics and ensuring that communication is of a high standard to deliver a seamless patient pathway.
Explaining the processes to new patients and those seeking treatment.
Ensuring that patients’ records and correspondence are correctly filed.
To be conversant with the patient database for recording and maintaining patient information, including the appointment and invoicing system.
Ensuring that all communication with the patient is documented in the patient database.
Ensuring that money has been received for all appointments that require to be paid for in advance and follow up where necessary.
To carry out the scanning and allocating of patient notes, invoices and other paperwork, as required, into the computer system.

Qualifications and Experience:

Educated to Higher Level
Experience working in an administration role.
Experience working with patients / customers both face-to-face and over the telephone
Skills & competencies normally associated with relevant administration experience.
Proficient knowledge and experience of Microsoft Office Packages
Excellent keyboard/IT skills
Excellent oral and written communication skills and manner
Ability to communicate effectively with staff and patients over the telephone and face-to-face
Excellent time management skills
Commitment to delivering a high-quality patient experience.
Be comfortable asking for payments and taking payments from patients
High level of customer orientation
High level of resilience and empathy

Location: TFP Simply Fertility - Chelmsford

Salary: Competitive (Depending on experience)

Working Hours: 37.5

Shift times are 09.00-17.00

There will be a weekend shift required on a rotational basis of 1:4

Pension: Dual contribution pension scheme

Holiday Entitlement: 27 Days + Bank holidays (pro rata)

Quick apply

Refine Your Search

patient access occupations jobs in bicknacre, ess

Patient Support Associate

Complex Care Coordinator

Patient Advisor

PCN Patient Support and Care Coordination Officer

Private Patient Sales Advisor

Medical Secretary

Care Navigator/Receptionist

Care Co-ordinator

Dental Receptionist

GP Call Handler

Dental Treatment Coordinator

Medical Secretary

Part Time Ward Administrator x 2 Colchester

Care Navigator/Receptionist (Maternity Cover)

GP Receptionist Part-time

Administration Assistant

Cancer Referral Specialist

Medical Receptionist/Administrator

GP Receptionist/Administrator

Children's Single Point of Access Administration Assistant

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