Service co ordinator Work, Jobs in Biddulph, Sts (with Salaries)

Front of House & Patient Co-ordinator
The Nantwich Clinic Ltd —Nantwich
- £26,436.80 - £29,580.00 a year
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Free parking
- Store discount
Quick apply
Grants & Administration Co-ordinator
Dyslexia Association of Staffordshire —Stoke-on-Trent
- £16.85 an hour
- Part-time
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
Quick apply
OOH Night Service Co-Ordinator
ISS Facility Services —Stoke-on-Trent
- Night shift
- Microsoft Excel
- Organisational skills
- Communication skills
Quick apply
Adult Carer Support Co-Ordinator
N-compass Towards a Brighter Future Ltd —Leek
- £26,117 a year
- Full-time
Quick apply
8d
Customer Services Co-ordinator
Staffordshire Training Services Limited —Stafford
- £25,000 a year
- Full-time
- Microsoft Word
- Data entry
- In-person
- Free parking
Quick apply
1d
Purchasing & Logistics Co-ordinator
Myers Motor Merchandise —Stockport
- £25,420 - £28,000 a year
- Part-time
- Computer skills
- In-person
- Negotiation
- Free parking
Quick apply
1d
Service Co-ordinator
Endress+Hauser UK —Manchester
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Organisational skills
- Free parking
- Annual leave
Project Support Officer (Care Systems Analyst)
Staffordshire County Council —Stafford
- £30,024 - £33,699 a year
- Microsoft Office
- Continuous improvement
- Communication skills
1d
Sales Administrator
PayStream Accounting Services —Altrincham
- £27,500 a year
- Full-time
- Hybrid work
- CRM software
- Administrative experience
- Data entry
Quick apply
3d
Retentions Support Coordinator
Bioidentical Hormone Therapy Ltd —Stockport
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Analysis skills
Quick apply
Research Audit & Assurance Co-ordinator
Midlands Partnership University NHS Foundation Trust —Stafford
- £39,959 - £48,117 a year
- Part-time
- Free parking
- Annual leave
5d
Restart - Dual Diagnosis Practitioner
Saltbox —Stoke-on-Trent
- Up to £26,981 a year
- Full-time
- Hybrid work
- Care plans
- Teaching
- Nursing
- Free parking
- Health & wellbeing programme
Quick apply
Quality Assurance Supervisor
Extons Foods —Manchester
- £30,000 - £35,000 a year
- Full-time
- Management
- Quality control
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Legal Services Coordinator
Lovedays Solicitors —Wirksworth
- From £24,000 a year
- Full-time
- Salesforce
- Business development
- Organisational skills
- Free parking
- Employee discount
Quick apply
3d
Practice Manager - Milehouse Medical Practice
Milehouse Medical Practice —Longport
- Full-time
- Writing skills
- Analysis skills
- Presentation skills
Quick apply
12d
Transition Co-ordinator
Barclays —Knutsford
- Communication skills
- Banking
HR Co-ordinator
SPORTFIVE Global Holding GmbH —Altrincham
- Full-time
- Microsoft Powerpoint
- Writing skills
- Recruiting
- Free parking
- Annual leave
Ward Clerk
The Christie NHS Foundation Trust —Manchester
- £25,272 a year
- Part-time
- Communication skills
11d
SACT Co-ordinator
The Christie NHS Foundation Trust —Manchester
- £25,272 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
1d
PMO Analyst
Together —Cheadle
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Quick apply

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Front of House & Patient Co-ordinator

The Nantwich Clinic Ltd -
Nantwich

Quick apply

Job details

Permanent | Full-time | Part-time upon request
£26,436.80 - £29,580.00 a year

Benefits

Free parking
Store discount
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Hospitality
Record keeping
Customer communication
Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Client communication
Patient service
Appointment booking and call handling
Medical reception and administration experience
Organisational skills
Front desk
Managing patient records
Communication skills
Office experience

Full job description

Pay: £26,436.80-£29,580.00 per year

Job Description:

THE NANTWICH CLINIC
Front of House & Patient Coordinator

Nantwich, Cheshire | Full-Time | Permanent

ABOUT THE NANTWICH CLINIC

The Nantwich Clinic is a premium, multi-specialty private clinic based in Stapeley, Nantwich.

We provide Physiotherapy & Rehabilitation, Podiatry, Audiology, Private GP Services, Aesthetics, Wellness, and advanced treatment technologies within one integrated clinic environment.

We are not a high-volume, transactional clinic.

Patients come to us because they want to feel genuinely looked after, guided properly, and confident they are in safe hands. The front of house team is central to creating that experience.

This is not a standard receptionist role.

We are looking for an experienced Front of House & Patient Coordinator who can confidently manage a busy clinic environment while maintaining calm, professionalism, warmth, and exceptional attention to detail.

THE ROLE

This role sits at the centre of the clinic.

You will manage patient communication, diary coordination, bookings, and front of house operations across multiple departments while ensuring every patient feels welcomed, reassured, and guided clearly through their care journey.

You will often be managing:

Multiple phone calls
Patients arriving at reception
Clinician diary changes
WhatsApp and social media enquiries
Booking requests and follow-ups
Patient questions and concerns

The right person will stay calm under pressure, think ahead rather than react, problem solve and maintain a polished, professional atmosphere regardless of how busy the clinic becomes.

This role would suit someone who enjoys fast-paced environments, takes pride in high standards, and naturally notices what needs doing without needing to be asked.

KEY RESPONSIBILITIES

FRONT OF HOUSE & PATIENT EXPERIENCE

Welcome patients warmly and professionally, ensuring they feel looked after from the moment they arrive
Maintain a calm, organised, premium front of house environment at all times
Manage incoming calls, emails, WhatsApp messages, and enquiries promptly and professionally
Guide patients confidently through booking, treatment planning, and follow-up processes
Ensure patients always leave understanding what happens next

DIARY & BOOKING MANAGEMENT

Manage clinician diaries efficiently across multiple departments
Reduce booking gaps and optimise appointment flow
Coordinate rebookings and ongoing treatment plans confidently
Handle cancellations, changes, and scheduling issues proactively
Ensure accurate booking and patient record management within Cliniko

PATIENT JOURNEY & RETENTION

Support structured patient journeys through confident rebooking and continuity of care
Encourage patient reviews at appropriate moments
Identify opportunities for relevant cross-referrals between departments where genuinely beneficial
Help patients access the right services within the clinic
Follow through on outstanding tasks and communication until completed

TEAM & OPERATIONAL SUPPORT

Protect clinicians from unnecessary interruptions where possible
Communicate clearly and accurately with the wider team
Support smooth day-to-day clinic operations
Maintain excellent attention to detail across all communication and administration
Contribute positively to the clinic culture and standards

WHAT WE ARE LOOKING FOR

ESSENTIAL

Previous experience in a busy front of house, reception, patient coordinator, hospitality, or client-facing role
Excellent communication skills, both written and verbal
Strong organisational skills and ability to manage multiple priorities simultaneously
Calm, composed, and professional under pressure
Warm, confident, and emotionally intelligent
Fast-paced and proactive approach to work
High attention to detail and pride in presentation
Strong grammar, professionalism, and communication standards
Confidence using digital systems and managing diaries

DESIRABLE

Experience within private healthcare, aesthetics, wellness, or hospitality
Experience using Cliniko or similar booking systems
Experience handling high volumes of patient or customer communication
Confidence discussing treatment journeys and ongoing care plans

THIS ROLE IS NOT SUITED TO SOMEONE WHO:

Prefers a slow-paced administrative environment
Waits to be told what to do
Struggles managing multiple interruptions at once
Becomes easily overwhelmed under pressure
Communicates in a cold, transactional, or overly corporate way
Is uncomfortable confidently guiding patients through next steps

WHAT WE OFFER

A genuinely supportive, high-standard team environment
A modern, premium clinic setting
Ongoing training and development
Staff discounts on clinic services and products
Team events and away days
Free on-site parking
The opportunity to grow within an expanding clinic

WHY THIS ROLE MATTERS

The front of house team shapes how patients feel about this clinic.

Patients may forget exactly what was said on the phone. They will remember whether they felt reassured, welcomed, and confident they were being looked after.

We are looking for someone who takes pride in creating that experience every day.

HOW TO APPLY

Please send your CV along with a short covering statement telling us:

Why this role interests you
What you believe makes an exceptional patient experience
How you work under pressure in busy environments

We are actively recruiting and looking to move quickly for the right candidate.

Job Types: Full-time, Permanent

Benefits:

Company events
Employee discount
Free parking
On-site parking
Paid volunteer time
Store discount

Work Location: In person

Pay: £26,436.80-£29,580.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service co ordinator jobs in biddulph, sts

Front of House & Patient Co-ordinator

Grants & Administration Co-ordinator

OOH Night Service Co-Ordinator

Adult Carer Support Co-Ordinator

Customer Services Co-ordinator

Purchasing & Logistics Co-ordinator

Service Co-ordinator

Project Support Officer (Care Systems Analyst)

Sales Administrator

Retentions Support Coordinator

Research Audit & Assurance Co-ordinator

Restart - Dual Diagnosis Practitioner

Quality Assurance Supervisor

Legal Services Coordinator

Practice Manager - Milehouse Medical Practice

Transition Co-ordinator

HR Co-ordinator

Ward Clerk

SACT Co-ordinator

PMO Analyst

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