Residential advisor Work, Jobs in Birkenhead, Msy (with Salaries)

Customer Service Advisor
Connells Group —Wirral
- From £25,000 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Quick apply
11d
Property Lister
Connells Group —Wallasey
- Full-time
- Sales
- Microsoft Office
- IT
Quick apply
10d
Technical Customer Service Advisor
Fibre Nova Ltd —Liverpool
- Up to £26,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Annual leave
Quick apply
11d
Mortgage Advisor
The Mortgage Experts —Chorley
- £60,000 - £100,000 a year
- Remote
Housing Condition & Dispute Resolution Manager
The Riverside Group —Liverpool
- £58,238.15 - £64,198.01 a year
- Full-time
- Microsoft Office
- Project management
- Presentation skills
2d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Chester
- £3,800 a month
- Full-time
- Sales
Quick apply
Residential Energy Solutions Specialist
Warmer Energy Solutions Ltd —Speke
- From £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
Trainee Mortgage Advisor
PRIMIS Mortgage Network —Southport
- £30,000 - £35,000 a year
- Full-time
Mortgage Broker - Partner Advisor
The Mortgage Experts —Warrington
- £60,000 - £100,000 a year
- Remote
- Marketing
SALES EXECUTIVE
Verisure Services (UK) Limited —Chester
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
Residential Child Care Worker - Casual
Cheshire West and Chester Council —Ellesmere Port
- Weekend availability
- Childcare
- Annual leave
- Employee assistance programme
Senior Nurse Practitioner - Community Learning Disability Nurse
Mersey Care NHS Foundation Trust —Liverpool
- £39,959 - £48,117 a year
- Full-time
14d
Quantity Surveyor
Solomons Europe —Warrington
- Full-time
- Engineering
- Mentoring
- Contracts
Quick apply

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Customer Service Advisor

Connells Group -
Wirral

Quick apply

Job details

Full-time
From £25,000 a year
11 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee discount
Pay rise

Qualifications

Customer service
Analysis skills
Organisational skills
Negotiation

Full job description

Job Description

We are looking for an enthusiastic and highly motivated Customer Service Advisor (Also known locally as a Property Manager) to complement our Property Management Team within our Lettings Department in Birkenhead: The Wirral. As a Customer Service Advisor, you will provide property management and tenancy support services to branches, landlords and tenants.

Starting Salary £25,000

What's in it for you as a Customer Service Advisor?

Get full training and development
A good understanding of the residential lettings industry
Fast paced, fun environment
Regular team meetings
Full company briefings
A career pathway

Key responsibilities of a Customer Service Advisor.

Act as a central point of contact managing the effective resolution of queries from clients and colleagues
Coordinating urgent and routine repairs and maintenance
Liaising with trades people/contractors and keeping customers up to date
Organising safety inspections and managing remedial works
Liaising with landlords following regular property visits
Assisting customers with general tenancy queries
Carrying out weekly partnership calls with colleagues and welcome calls with new customers
Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners
Providing a first-class service to maximise customer retention
Ensuring personal and team deadlines are met, service levels maintained and KPI’s achieved

Skills and Experience required to be successful as a Customer Service Advisor.

Strong customer service skills and confident communicator
Good team player
Customer focussed Contact or Call centre experience preferred
Ability to stay calm under pressure
Excellent negotiation and influencing skills
Excellent planning and organisational skills
Good analytical ability

Benefits

Opportunity to undertake industry qualifications, with a £1,000 salary increase on passing
Aviva Digi care + workplace / Car leasing and cycle to work scheme
Colleague discount scheme / Perks at work / Gym discounts
Life assurance / Workplace pension scheme
23 days annual leave, increasing with length of service (and your birthday off)

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

CC00784

Job Reference: CC00784

Quick apply

Refine Your Search

residential advisor jobs in birkenhead, msy

Customer Service Advisor

Property Lister

Technical Customer Service Advisor

Mortgage Advisor

Housing Condition & Dispute Resolution Manager

JUNIOR SALES ADVISOR

Residential Energy Solutions Specialist

Trainee Mortgage Advisor

Mortgage Broker - Partner Advisor

SALES EXECUTIVE

Residential Child Care Worker - Casual

Senior Nurse Practitioner - Community Learning Disability Nurse

Quantity Surveyor

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