Account support coordinator Work, Jobs in Birmingham, Eng (with Salaries)

National Systems Support Coordinator
Freightliner —Birmingham
- £35,000 - £40,000 a year
- Overtime
- Microsoft Excel
- Customer service
- In-person
- Store discount
- Annual leave
Quick apply
6d
Customer Support Coordinator
Daikin Industries Ltd. —Birmingham
- Full-time
- Customer service
- Communication skills
Quick apply
Service Coordinator
Tarplett Generator Services Ltd —Pershore
- £27,500 - £40,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Annual leave
- Flexible schedule
Quick apply
13d
Internal Sales Account Coordinator
Travis Perkins plc —West Bromwich
- Full-time
- Customer service
- IT
14d
Junior Account Manager & Supply Chain Coordinator – Fresh Produce
Valefresco —Evesham
- From £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Bereavement leave
Quick apply
Contract Coordinator
MMS Facilities Management —Redditch
- From £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
7h
Account Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Microsoft Office
- Administrative experience
Service Delivery Frontline Manager
Crown SDS (Service Delivery Solutions) —Tamworth
- From £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Health & wellbeing programme
Quick apply
Sales Coordinator
SUPPLY TECHNOLOGIES —Birmingham
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Sales Support Specialist – Partner Alliance
CSafe Global —Redditch
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
Bulk Customer Coordinator
Alliance Healthcare —Birmingham
- £29,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
- Employee assistance programme
12d
Critical Incidents Co-Ordinator
ISS Facility Services —Solihull
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Supported Housing Coordinator
West Midlands Combined Authority —Birmingham
- £43,049 - £47,791 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
7d
Apprenticeship Data and Compliance Coordinator
Sandwell College —West Bromwich
- £33,760 - £39,154 a year
- Full-time
- Communication skills
- Teaching
- Annual leave
- Employee discount
Quick apply
CARE & REHABILITATION COORDINATOR (Small Home for 8 adults) (Hands-on working)
prOKare Ltd —Burntwood
- £13.67 an hour
- Weekend availability
- Microsoft Outlook
- English
- In-person
Quick apply
7d
Strategic Account Management Lead
WMGC —Coventry
- £76,000 a year
- Hybrid work
- Leadership
- Employee discount
Transport Coordinator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £30,000 a year
- Full-time
- In-person
- Communication skills
- Time management
Quick apply
4d
Band 4 Undergraduate Medicine Training Coordinator
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £28,392 - £31,157 a year
- Full-time
- Rehabilitation centre
6d
Sport Scholarships & Recruitment Coordinator - UoB Sport & Fitness - 107653 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £32,595 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
- Sick pay
7d
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Annual leave
- Employee assistance programme
11d

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account support coordinator jobs near birmingham, eng

National Systems Support Coordinator

Freightliner -
Birmingham

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year
6 days ago

Benefits

Store discount
Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Life insurance

Qualifications

Microsoft Excel
Operating systems
Customer service
Communication skills

Full job description

Job title: National Systems Support Coordinator, internally known as NOC Operative

Location: Birmingham - Landor Street

Position Type: Permanent, full-time

Hours of work: 35 hours per week, worked on alternating shift patterns, including days, evenings, nights and weekends.

Salary: Base salary of £34,293 plus shift allowance plus overtime. OTE £40,000 per annum.

Why join us?

Competitive Salary and benefits: We offer a competitive compensation package, including 23 days annual leave, a competitive pension scheme, life insurance coverage and paid breaks.
Career Development and progression: Regular training and career advancement opportunities that propel you forward in a career with us. We offer access to a range of external courses and in-house training sessions to give you opportunities for skill enhancement and role confidence.
Award-Winning Safety Culture: Be part of a workplace recognised for excellence, innovation and a strong commitment to safety.
Family friendly provision: we offer generous family-friendly policies, including enhanced maternity and paternity pay. We are also proud to be a WORK180 Endorsed Employer.
Employee well-being and support: Access to Employee Assistance Programme (EAP) 24/7, employee benefits platform offering discounts on gym membership and money off vouchers for a variety of brands and shops, plus a cycle to work scheme.

The role

To assist with both internal & external customers of the Vehicle Booking System (VBS), Gate Management system (GMS), Transport Operating System (TOPS), Terminal operating system (IPRO) and general traffic office administration by providing a professional & efficient customer service.

Key responsibilities:

Handling of customer enquiries with regards to help & support in the use of the VBS system.
Provide training for new internal or external users of the VBS system.
VBS exception management, dealing with issues arising from VBS booking pre or during the gate process.
Maintain accurate data within the VBS undertaking account creation & deletion where necessary.
Provide constructive feedback on new functionality & undertake testing within the VBS system before it is made available to the end users.
Gate Management System exception management, dealing with all issues in the GMS for example container or size/type read.
Controlling internal truck access in GMS where VBS bookings are not required.
Handling of COREOR (EDI) exceptions for release & acceptance references.
Maintain accurate data within Fresh Service ticket management system.
Follow step by step diagnostics.
Implementing back up processes when applicable.
Perform general traffic office admin duties when required.
Visually check containers and ensure dangerous and hazardous goods are declared and properly labelled.
Input data to the relevant operational computer systems (TOPS, IPRO ETC) so that container movement records & container storage records are kept accurate and up to date. Utilise the systems functionality to plan rail container movements.
Providing first line support for IPRO (Main operating system) for terminal operatives.

Key Skills Requirements (knowledge, skills, experience and qualifications)

Must be prepared to work shift patterns across a 24/7 time-period.
Apply a diplomatic and tactful approach to resolving any associated conflict management situations e.g., customers, both internal & external.
Demonstrate a strong customer service focus.
Possess a good understanding of company requirements and confidence with regard to associated responsibilities.
Highly organised and able to work to challenging deadlines whilst maintaining compliance.
Proficient in the use of standard industry software including a good working knowledge of Excel.
Good working knowledge of Freightliner Operating Systems.
Ability to work on own initiative and as part of a team together with the ability to problem solve for customers.
Good oral and written communication skills.
Accurate with the input of numerical data

It’s great, but not required, if you:

Have knowledge of TOPS Road

About us

Freightliner is an established rail freight provider with businesses in the UK and Continental Europe.

Offering customers a wide range of rail freight solutions to cater for the requirements of a diverse market sector, we provide a safe, reliable and cost-effective rail freight partnership.

In the UK the Freightliner operates under a number of legal entities including, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd.

At the core of all we do are our employees. Their hard work is fundamental to our success and we are equally committed to their growth and safety. Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential.

We are eager to welcome the most driven and capable individuals to our award-winning team. Apply today to start your journey with us!

Please be advised that successful appointments are subject to a satisfactory DBS check.

Pay: £35,000.00-£40,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Store discount

Work Location: In person

Quick apply

Refine Your Search

account support coordinator jobs in birmingham, eng

National Systems Support Coordinator

Customer Support Coordinator

Service Coordinator

Internal Sales Account Coordinator

Junior Account Manager & Supply Chain Coordinator – Fresh Produce

Contract Coordinator

Account Coordinator

Service Delivery Frontline Manager

Sales Coordinator

Sales Support Specialist – Partner Alliance

Bulk Customer Coordinator

Critical Incidents Co-Ordinator

Supported Housing Coordinator

Apprenticeship Data and Compliance Coordinator

CARE & REHABILITATION COORDINATOR (Small Home for 8 adults) (Hands-on working)

Strategic Account Management Lead

Transport Coordinator

Band 4 Undergraduate Medicine Training Coordinator

Sport Scholarships & Recruitment Coordinator - UoB Sport & Fitness - 107653 - Grade 4

Internal Sales Coordinator (UltraTile)

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